JessicaLondon - Overall Rating based on 29 reviews
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Underwear
I spent $50. on underwear. The waistbands started unraveling right away. They first wanted to charge me $10.99 to return defective merchandise. Then they said I could not return them at all because they had been washed. Who doesnt wash underwear before they wear it? I will never buy from them again.
Raincoat
I do not recommend that anyone order anything from Jessica London. I bought a raincoat from JL in my usual size. It arrived at least 2 sizes too big, and with snaps that did not close, and was made out of a terrible rubberized material that was not note n the product description. The return process was super difficult and they try to make you accept a 'gift card' for the amount rather than a credit back to your original credit card. Then they charge you $10 for the return shipping, yet the original shipping was already $16. So for a raincoat that was priced at $67 but then with tax and shipping was actually $90 you gat back only $60...you loose $30 for a substandard product - OUTRAGEOUS BUY SOMEWHERE ELSE!
Order dispute
I placed two tops in my cart but they didn't show up. I placed them in the cart again. Suddenly there were 4 tops. I tried to cancel two tops... then, there were only two. I paid for them. Suddenly, after the payment was made, a total receipt appeared for 4 tops! I immediately called Jessica London and attempted to get them to cancel the order and they refused. They said just return the extra two tops. In addition to the trouble for having to return the tops, I have to pay UNNECESSARY extra postage. Their customer service is not customer helpful and are utterly useless.
Blazer
Jessica London and ALL of it's affiliates are horrible. They ship the wrong items and make it your responsibility. I was told by a CS supervisor that they would charge me again if I wanted the item sent right away, or I would have to wait until they get the item back that I did not order. THAT'S RIDICULOUS. You made the mistake where is your accountability in this? I do 90% of my shopping online from clothes to dog food and I've never been held responsible for a company's mistake. When I expressed my concern over their policy the supervisor told me I could take my business somewhere else. This is how much they value their customers.
Wedge Sandles
I ordered these Sandals to wear for a special occasion and ordered them 10 in advice… well I’ll not have the shoes to wear nor have the shoes made it to me… yet! I’m am very very disappointed and will probably not ordered from Jessica London again.. I depended on them and have been very much let down
Pleated Printed Skirt
I ordered a pleated printed skirt June 1, 2021. I was given multiple delivery dates and did not receive on the dates stated. Finally arrived on June 25, 2021. This is the second time the delivery was that way and it's just not worth the uncertainty especially if the purchases are for special occasions. I had to rate with at least one star other than that I would have rated Zero in some areas if I could have.
Black jeans
I rate Jessica London O....I bought a pair of plus jeans which were horrible, I returned them 2days later, the jeans were $55, I got a statement saying that they received the package but I owe $41 ... FOR WHAT U GOT UR JEANS... I WILL NEVER USE OR ORDER ANYTHING ELSE FROM JESSICA LONDON... when u order make sure that u are going to keep what u ordered bc u are going to pay for the order rather u keep it or send it pack, that’s what happened in my case..
plus size clothing
It is so frustrating when you order something you really like, in the size you generally wear and have tried larger size to be safe, and the clothes run too small. I love the styles, but the clothes just run too small. When I purchase from other retailers, they fit, when I purchase from Jessica London, they are notoriously too small. Will not shop with them again.
So good and comfortable
One of the most recommending site to buy plus size clothing!! Believe me i tried lots of options but the range in clothes i got here is just amazing. These are branded and its so perfect!! there is a pretty good price range but overall i find this okay for me. The material and fabric is highly amazing and good in quliaty. I dont mind investing in something which feels so good on me.
What i actually love about this, i can shop everything from here. From good casual dress to cocktail dresses, also they have boots, shoes and lots of good buying items. So it saves time and keeps me happy too
Review with most votes
plus size clothing
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