93% Would buy here again

Most relevant positive review

  2024-03-31
Water bottle and pitcher
I've been using their products for a while now and I gotta say, it's been a game-change...Read on
L. Hayes

Most relevant negative review

  2023-11-27
Faulty replacement lids
My experience with the replacement lids from this company has been pretty disappointing. My origi...Read on
madelyn

Review with most votes

  2021-08-22
Excellent products
In fact medical officers should recommend to prefer use of Larq bottles Very intellectually made ...Read on
Olivia

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    Excellent products

    In fact medical officers should recommend to prefer use of Larq bottles Very intellectually made this products
    I had searched before buying few water bottles from this store Read many remarks of customers who are using So ordered and delivered nicely as date given at the time if booking Unlike many customers I too have best water filter system at home but a perfect bottle with all best security in terms of biological theory plus neutralization technology to remove harmful elements from drinking water Especially when we go out side
    I opted for daily use instead normal water bottles Pricing is obviously little higher side and I had no problem


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    Self-cleaning water bottle

    I recently bought this cool self-cleaning water bottle and was so excited about it. But then, not long after I got it, the cap wasn't charging like it should. I thought dealing with customer service was gonna be a pain, but boy was I wrong. The person who helped me, Patricio, was on point - efficient and professional. They just asked for a quick video showing the problem, and boom, a new cap in the same color showed up at my door without any delays. Patricio and the company really impressed me with their awesome customer service. Thanks for fixing my issue quickly and smoothly.


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    BPA-free water bottle purchase

    I bought this BPA-free water bottle from this company not too long ago, and it ended up having a problem a few weeks after. I reached out to their customer service team, and I was really happy with how fast and how well they fixed the issue. The way they took care of me both before and after the sale was really great. They handled my problem with care and professionalism, and I'm a happy customer now. I'd definitely tell anyone looking for top-notch products and awesome customer service to check this company out.


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    Three-pack filters

    Yeah, so I ordered this three-pack of filters, right? I was expecting them to come separately every two months, but only one showed up. I was really frustrated and confused, so I reached out to customer service. They explained that they should have arrived together. They were really nice and ended up sending me the other two filters that were missing. It was fast, like really fast, after we chatted. Oh, and by the way, the Larq pitcher and bottle are awesome. I feel pretty cool and secure now drinking tap water.


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    Water bottle and pitcher

    I've been using their products for a while now and I gotta say, it's been a game-changer. The water bottle and pitcher are both top-notch quality and have totally exceeded my expectations. But what really makes this company stand out is their customer service. Every time I've had a problem, they have gone above and beyond to make it right. Their warranty is no joke, they really back up their products. Props to them for their outstanding service!


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    Query about credit card charge

    I contacted customer service about a mistake on my credit card bill and Martina really came through with the info, she was super helpful. And then when I brought up another problem with the product, she offered to send me a replacement for free! I was shocked when they were all out, but she went the extra mile and made sure a new bottle was on its way to me. I was really impressed with how they handled everything and I'll definitely be coming back for more shopping in the future.


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    LED water pitcher and bottle

    I bought this cool LED water pitcher and bottle, but bummer – the LED on the pitcher died soon after I got it. I contacted customer service and was impressed by how fast they responded and followed up with an email. After a few days of trying to fix it, the LED started magically working again. I'm not quite sure what the problem was, but I'm happy that it's all good now. The water from the pitcher is awesome, and I use the bottle every day. Overall, I'm happy with my purchase.


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    Water bottle purchase

    I just bought this really cool water bottle from this company. It's super durable and looks really nice. But the best part is how well it works. It keeps my water cold for hours, which is awesome for when I'm at work or hitting the gym. Plus, it's easy to clean and the cap seals tight so no spills. It's perfect for staying hydrated on the move. I'm seriously impressed with how great this water bottle is and I would totally suggest it to anyone.


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    Water pitcher purchase

    I just bought a water pitcher from this company. But the first one I got had a leaky problem when I poured water. I reached out to customer support and they were super helpful, trying to fix it. But no luck, so they sent me a new one instead. Their customer service was top-notch and they took care of the problem quickly. I was really impressed!


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    Water bottle purchase

    I bought a water bottle that had an issue, so I reached out to Customer Service and talked to a guy named Adam. He was really helpful and gave me some tips to fix it. He kept following up with me and even sent me a new bottle with custom engraving! The folks at this company really know how to treat their customers right and make things better.


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    Larq water bottle

    I just got my second Larq water bottle and I gotta say, it's really been exceeding my expectations. The first one was actually a gift, but my partner loved it so much that I had to get him the Movement bottle too. It's lighter and great for when we're on the move, but still just as top-notch quality as the first one.


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    Water bottle purchase

    The water bottle is really awesome! It keeps my water cold all day long, which is just amazing. I did run into a small issue with the cap cover, but the customer service was fantastic! They were really quick and helpful. I will definitely be ordering from them again!


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    Faulty product warranty claim

    My PureVis cap stopped working right after I bought it. I was really bummed out, but the customer service was awesome! I put in a warranty claim and a rep got in touch to give me a replacement. They didn't have the color I wanted, but they surprised me by throwing in an extra product for free. I'm excited for my package to get here!


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    Faulty replacement lids

    My experience with the replacement lids from this company has been pretty disappointing. My original lid stopped working, and the replacement they sent me ended up malfunctioning too after a little while. I tried reaching out for help, but didn't hear back until I posted a review on Trustpilot. Eventually, they did send me another replacement lid, but the whole process was frustrating. The lack of communication and having to resort to a public review left me feeling unsatisfied. I feel like the price I paid for the product didn't match up with the quality of the replacement lid and the customer service experience overall.


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    My pitcher broke, got a new one!

    Man, I was using my pitcher a ton and ended up cracking it. I reached out to the app and they replied really quickly. Sent over a pic and some info, and just like that, a new one is already coming my way. Just got it and I'm thrilled!


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