Little Lona - Overall Rating based on 22 reviews
Featured Reviews
Reviews (22)
No reviews yet!
Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.
Non-shipment issue
I had a really frustrating experience with this company recently. I put in an order, but the item never got shipped, and they weren't responding to my emails or calls. I also noticed they were deleting any bad comments about shipping from their social media. When I messaged them directly, they said they'd look into it and let me know, but I never heard back from anyone. It makes me think they might not be running their business in a very honest way.
Banwood balance bike and Stokke high chair
Little Lona is really something special when it comes to online shopping. They've got some top-notch products from quality brands that you don't usually see in regular stores. What really makes Little Lona stand out is how they add a personal touch to every customer interaction. It's like shopping at a fancy boutique where the staff knows you and goes the extra mile to make sure you're happy. I just bought a Banwood balance bike and a Stokke high chair from Little Lona for the second time, and both times were amazing experiences.
Bulky items
I ordered some big stuff a couple weeks ago and I'm still waiting for it to ship. They already charged me for it, but I haven't gotten any updates. I've tried emailing, using instant messenger, and calling customer service a bunch of times with no luck. It's really annoying not knowing what's going on with my order.
Maileg mom and dad mice in a cigar box
I was really excited when I got my Maileg mom and dad mice from Little Lona in such a cute cigar box. They arrived right in time for Christmas and I'm thrilled! The price was really good and the packaging was adorable. I had such a great shopping experience and I'll definitely be back for more stuff in the future!
Charlie Crane Levo Rocker
Company is a scam, or has gone out of business but continues to collect customers’ money. Emails are still going out advertising discounts and sales, but orders are never fulfilled. The website reflects order status as “paid” and “unfulfilled”, and while money is collected and order confirmation received, shipping confirmation never comes, both in my own personal experience and - I’ve now heard from many others - in the case of any orders over the last few months. The company’s phone recording says all customer service is handled via email, but nobody ever responds to emails to either address, or voicemails, Instagram messages to the business page, etc. The owner, Kimberly Jewell, according to the webpage’s blog, refuses to respond to disputes for goods not received. Fortunately, my bank was able to issue a chargeback for the scam. Buyer beware.
Maileg sets Black Friday discount purchase
I snagged some Maileg sets during their Black Friday sale and gotta say, I was super happy with how fast they showed up. The packaging was solid and the products were exactly as described on the website. Getting a deal on Maileg stuff isn't easy, so I was pumped to grab what I wanted at a reduced price.
Awesome clothes
Oh my gosh, I found the most awesome clothes at this place! The styles were so cool and totally my style. But man, the customer service was seriously lacking. I tried calling, emailing, and even sent them messages on Instagram, but got nothing. It's been almost 3 weeks and my order hasn't even shipped or been updated. I spent a lot of money on these clothes and now I don't know if I'll ever receive them. I should've just shopped somewhere else. It's so frustrating.
Neon blue hoodie
I ordered this really awesome neon blue hoodie, but it never showed up. At first, they told me it was on back order and would ship in January, but then they stopped communicating altogether. I went back and forth for a while, and eventually got an email apologizing and promising a refund. But it's been a long time and still no refund. It's so frustrating!
Baby item purchase on sale
I found the perfect item for my baby who's due in February, and the price was great! The shipping was super quick, and I really enjoy supporting small businesses like this one. I'll definitely be coming back as a repeat customer!
Expensive stroller purchase
This company is totally shady. We bought a pricey stroller that never even got sent to us. So, we reached out to find out what's up, and they said they didn’t even have it in stock and offered to give our money back. I'm definitely gonna report them to the FBI for pulling this scam.
Custom framed artwork
The price for the custom framed artwork was amazing! It was shipped directly from a 3rd party, but Little Lona got back to me about my email question quickly, within just a day. I'm really happy with my purchase and I'll definitely be shopping on this site again.
Bought stuff online
I ordered something 2 weeks ago and it still hasn't been shipped! I've been trying to reach out to them via email and phone, but haven't gotten a response. I'm beginning to doubt the legitimacy of this company. If anyone has found a way to get a refund, please share with me!
Needed stuff for a trip
They were awesome to work with! We needed some stuff for our family trip and ordered it from another store, but the order got messed up and canceled. So we decided to give Little Lona a shot, and they really came through for us! They overnighted the stuff to us and guaranteed we would get it in time. We are so thankful for their help!
High price item
I bought something really expensive at this store and it turned out to be a total nightmare. I was told it would take 3-5 business days to ship after I paid for it. But, it's been over a month and my item still hasn't shown up. I've tried contacting them multiple times but they haven't gotten back to me at all. As a last-ditch effort, I had to go through my bank to try and get my money back.
Online holiday order
I gotta say, I made a purchase online over the holidays and I was pretty impressed by all the good deals and choices on the website. They got my order out quick and kept me in the loop with updates along the way. Even though I saw some bad reviews, my own experience with this company has been really good. I think you should give this small business a shot, they really seem to care about making customers happy.
Spring Floral Mural wallpaper for nursery
This wallpaper was so easy to install and looks absolutely beautiful! It was our first time trying wallpaper, but it went really smoothly. The shipping was super fast, and we're really happy with our purchase.
Unresponsive customer service
I am really frustrated with how poorly this place has been communicating with me and handling customer service. I bought something almost three weeks ago and haven't heard a single thing about what's going on with my order. They said there was a fraud issue with my account, so I sent over all the required documents right away, but I haven't gotten a response since. I've tried reaching out through emails and phone calls multiple times, but I can't seem to get a hold of anyone for help. I'm starting to get worried about the lack of transparency and not being able to cancel my order.
Baby rocker with removable harness
I just bought a baby rocker with a detachable harness from your store. I haven't set it up yet, but I can already tell that it's high-quality. The cushion fabric is really soft and looks just like the pictures online. I'm thinking about getting the activity arch to go with it. What really convinced me to buy this rocker is that the harness can be taken off, so I can use it even when the baby gets older. I really like how well thought out and detailed this product is.
cute earrings
Oh my goodness, I got these really cute earrings from this store and they looked just like the picture online! The shipping was lightning fast, and I appreciated how they notified me right away when one of the earrings was out of stock. I'll definitely be shopping from them again!
Diaper bag purchase
I recently bought a diaper bag from this company and I'm really happy with it. I had been searching everywhere for a cute one that fit all my stuff, but couldn't find anything that worked for me. Then I found this company and decided to get their deluxe tote savvy to use as a diaper bag. I was impressed with how good quality and useful the bag was, it's been super handy for me. And I got my order a day earlier than I expected, which was a nice surprise. Plus, I used a discount code for my purchase and got free shipping, so that made the whole experience even better. Overall, I totally recommend this company if you need a stylish and practical diaper bag solution.
Review with most votes
OYOY wool rug purchase
Read on