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Recent toy purchase for granddaughter
I just bought some toys for my granddaughter from this website. But, there was a problem with my Apple Pay address, so my order didn't go through. I had to give customer service a ring to sort it out. The person I talked to was super nice, helpful, and really professional. I was really impressed with how fast and efficient they were in getting everything fixed up for me.
Children's clothing and toys
Maisonette is my absolute favorite for buying clothes and toys for kids. They have such a great range of stuff, and it's all really good quality, no matter what your budget is. I love that they have sales to make things even more affordable. Plus, I really respect that a lot of their brands are all about being eco-friendly and socially responsible.
Princess dress purchase
I got my daughter a princess dress and she accidentally ripped it. So I called customer service and they were really nice. They sent us a new one really quickly. I was so happy with how easy and fast it was!
Baby Clothes and Equipment
This site offers wonderful products, however their delivery/shipping is very slow, even when selecting expedited shipping for $30.
In addition, I accidentally placed a duplicate order when updating my credit card. Within minutes, I requested a cancellation for the duplicate, I was told it was not possible, because the orders go strait to the warehouse and begin the process. However, even with paying $30 for expedited processing and delivery, the 2 orders show ready, but have not been shipped, 4 days after the order was placed.
This is a great store that needs much improvement in their customer service and shipping/delivery process.TiiPii
I purchased 3 TiiPii from Maisonette website, but it was shipped through subcontractors. They sent me 3 stands which were good, and they sent me 3 TiiPii however these were defective.
I was supposed to receive 3 TiiPii Nesters but they sent me 1 Nester, and 2 Children’s TiiPii, which I paid for 3 Nesters. The company will not stand behind this refund claim, and they said there is nothing that can be done. I ordered it in May and didn't get it until September.
Because this took so long, they would not handle the refund saying that it was too late. The shipping and customer service were not at the level that I would expect. There was no working with me on this and I will not be shopping again with this company.Red short sleeved dress
My father ordered this dress for my daughter in mid November. It is 12/15 today & we have yet to receive. They keep sending emails saying it won’t be delivered to the post office for another week. He has reached out to them twice & heard nothing back. Now the dress won’t be delivered until 12/21...? There is no customer service number to call...
Multiple times
Everything arrived but one item arrived broken. Weeks later and multiple attempts at contact and I've heard nothing.
About Maisonette
Are you looking for a fashion outfit for your kids' needs? Are you tired of spending so much time obsessing about where to get the right apparel for your kids? Are you looking for a one-stop platform to do your baby clothes shopping? Maisonette offers baby wears, kids wear, and play accessories and gear. But are there any collections for outdoor plays? Read honest Maisonette reviews left by their previous customers to get satisfactory answers to your questions. Moreover, the customer reviews of earlier buyers will give you further insight into the products, services, and overall quality of the brand. Therefore, feel free to read the Maisonette review page here to ensure this brand will best suit your shopping needs.
About Maisonette
Founded by Sylvana Durrett in 2017 in Brooklyn, New York, Maisonette is a luxury brand and independent boutique for children. Moreover, the company asserts that it aims to help parents find accessories, tasteful clothing, and home décor items for their little ones without hassle. Furthermore, Maisonette aims to add style to children's lives while simplifying the parents’ shopping stresses when it comes to finding suitable apparel for their young ones.
Is Maisonette Legit?
If you’re wondering, “is Maisonette legit?” you will find your answers among the reviews left by happy customers who have purchased from the brand in the past. Moreover, Maisonette offers secure payment methods for customers to buy products. Furthermore, the website has been scanned and determined to be 100% phishing and malware-free, meaning users can scroll through the platform safely and securely!
Products and Services of Maisonette
Maisonette offers products for children such as dresses, outerwear, rompers, sleepwear, shoes and ties, hats and mittens, tights, and socks, basics, tops, pants, skirts, shorts, swim, sunglasses bags, ties and belts, watches, hats, scarves, gloves, car seats, swaddles, carriers, humidifiers, air purifiers, strollers, luggage, and playmats.
Maisonette Toys Reviews
Maisonette offers a wide variety of toys, educational games, puzzles, outdoor toys, and more. Accordingly, the Maisonette toys reviews show that previous customers have appreciated the quality and durability of the playthings for their children.
Maisonette Clothes
Additionally, Maisonette clothing offers a wide collection for boys and girls, organized by gender, age, size, and preferences. Moreover, the collection of apparel is arranged according to the type of clothing as well.
Additional Services of Maisonette
Maisonette is pleased to provide simple, affordable flat-rate shipping options to all U.S. states. Moreover, the brand ships both locally and internationally, meaning all users across the globe will have their orders delivered to their doorstep. However, the brand can only guarantee cancellations or changes once your order has been completed, but they can sometimes change orders that have yet to be shipped. Orders that have already shipped cannot be changed or canceled. Furthermore, Maisonette is happy to offer free returns for a total item refund to your original form of payment for all eligible items shipped within 14 days of receipt. According to the Maisonette return policy, returned items must be in their initial conditions - unworn and undamaged, with the security tag still attached, and ideally in original packaging if applicable. If you are a gift recipient and need to return, they will refund you in the form of Maisonette store credit for any future purchases on their site if your items(s) are eligible for a return. Maisonette accepts Visa, Discover, MasterCard, American Express, ApplePay, PayPal, and Afterpay as secure payment methods which customers can use to purchase items on the website. Please note that some of their items are final sale and do not qualify for a return. For more inquiries, contact Maisonette Customer Service through email or the Maisonette phone number. Moreover, Maisonette has official social media accounts on Instagram, Twitter, Facebook, and Pinterest, where customers can gain further insight into the company and new discounts and products. Email: customercare@Maisonette.com Phone: (1 844-624-7663) Instagram: @Maisonetteworld Twitter: @MaisonetteWorld Facebook: @Maisonetteworld Pinterest: @Maisonetteworld
Complaints, Compliments, and Tips for Maisonette
Have you tried using Maisonette to meet your clothing needs in the past? Or, in your opinion, is Maisonette a legit website? What sort of rating would you bestow their baby wears on a scale of one to ten? Would you recommend them to your friends and family? Are there ways the brand could improve on the play accessories? Kindly leave a review below to attract future customers.
The Importance of Customer Ratings and Feedback
The Maisonette website reviews are important to give the brand further insight into their customers’ points of view on their products and services. Moreover, customer ratings and feedback will allow prospective buyers to ensure Maisonette will best suit their shopping needs. Therefore, instead of leaving your feedback on the Maisonette BBB reviews page, you can share your experience with the brand for future customers on US-Reviews.
Why Share Positive Maisonette Reviews?
Positive Maisonette reviews will show the brand which of its products and services customers can’t get enough of. Moreover, the positive Maisonette.com reviews will show future buyers that they can trust the brand to fulfill their shopping needs.
Why Share Negative Maisonette Reviews?
Negative Maisonette reviews are equally as important as positive feedback. Accordingly, a negative customer review will show the brand how to improve its products and services to ensure a satisfactory experience for future buyers. Therefore, if you had a negative experience with Maisonette, consider leaving a review here on the US-Reviews website to show the brand how it can improve in the future.
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Contact Information
Categories Maisonette
Online Shop | Fashion | Children & Baby | Sport & Outdoor
Page Statistics
Seite online seit: January 22, 2020
Letzte aktualisierung: November 29, 2024
Review with most votes
Red short sleeved dress
My father ordered this dress for my daughter in mid November. It is 12/15 today & we have yet to receive. They keep sending emails saying it won’t be delivered to the post o... Read onBy: Kathryn Lewis