Maisonette Reviews: Share your review & read experiences

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Maisonette

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Spotlight: What are our customers saying?

S
Sherrie Mitrzyk
I purchased 3 TiiPii from Maisonette website, but it was shipped through subcontractors. They sent me 3 stands which were good, and they sent me 3 TiiPii however these were defective. I was sup...Read on
K
Kathryn Lewis
My father ordered this dress for my daughter in mid November. It is 12/15 today & we have yet to receive. They keep sending emails saying it won’t be delivered to the post office for another we...Read on
K
Kimberly Prell-Emmo
Everything arrived but one item arrived broken. Weeks later and multiple attempts at contact and I've heard nothing. Read on

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  • Ordering

    Service

    Pricing

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    Would buy here again
    Overall

    TiiPii

    I purchased 3 TiiPii from Maisonette website, but it was shipped through subcontractors. They sent me 3 stands which were good, and they sent me 3 TiiPii however these were defective.

    I was supposed to receive 3 TiiPii Nesters but they sent me 1 Nester, and 2 Children’s TiiPii, which I paid for 3 Nesters. The company will not stand behind this refund claim, and they said there is nothing that can be done. I ordered it in May and didn't get it until September.

    Because this took so long, they would not handle the refund saying that it was too late. The shipping and customer service were not at the level that I would expect. There was no working with me on this and I will not be shopping again with this company.


  • Ordering

    Service

    Pricing

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    Would buy here again
    Overall

    Red short sleeved dress

    My father ordered this dress for my daughter in mid November. It is 12/15 today & we have yet to receive. They keep sending emails saying it won’t be delivered to the post office for another week. He has reached out to them twice & heard nothing back. Now the dress won’t be delivered until 12/21...? There is no customer service number to call...


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Multiple times

    Everything arrived but one item arrived broken. Weeks later and multiple attempts at contact and I've heard nothing.


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