All reviews of Roberta
Review about: Hamilton Beach
Slow service and uninformed representatives
The customer service at this company is just awful. The people there really don't seem to know what they're doing and they're not very helpful at all. It's so frustrating trying to get help from them. And the worst part is that I had to wait on hold for more than an hour just to talk to someone who couldn't even help me. It's like they don't even know what they're selling or who they work for. And then one of them tried to lie to me about my shipment just so they could sell me something else I didn't want. It's so shady and it's not how a professional company should operate. And the managers don't seem to care at all about fixing the problems. They just seem lazy. It's obvious that they don't understand what good customer service is all about. Save yourself the trouble and don't give these crooks your money.
Review about: MailPoet
Newsletter service experience
As someone who relies heavily on sending newsletters to my subscribers, I was really let down by the service I got from this provider. They suddenly blocked my mailings with no explanation, and it took them days to fix the problem, all the while still charging me. Adding to the mess, the plugin they gave me crashed my website, leaving me unable to get it back up and causing me to lose my valuable list of 15,000 contacts that I had spent years building. I tried reaching out to their support team for help getting my list back, but I never heard back from them. Overall, it was a terrible experience that I strongly suggest others stay away from.
Review about: MissFox Fashion
Clothes that don't fit
I got these clothes that were way too small for me, like seriously, they wouldn't even fit my Barbie doll. I've been trying to get a refund but I'm still waiting. I think these companies should be reported to the government for ripping off customers.
Review about: Mirta
Luxurious handbag purchase
I just bought this super fancy handbag from this company and let me tell you, I was seriously impressed. The whole experience, from ordering to receiving my package, was smooth and top-notch. They really paid attention to every little detail and gave me such great personalized service. And the handbag itself? It's like a piece of art - you can totally see the amazing craftsmanship and how much care went into making it. I am so happy with my purchase and I will definitely be coming back for more.
Review about: FFL123
FFL application assistance
I just wanted to give a shoutout to FFL123 for all their help with my FFL application. They really knew their stuff and were key in helping me get my license. Unfortunately, things didn't work out with my business due to tough market conditions. But even with that setback, I would still recommend FFL123 to anyone looking to get their FFL license. They are worth every penny and their professional attitude really makes them stand out in the industry.
Review about: Kerastase
Fake hair products
This company is such a scam! I bought something from them recently and when I got my order, I was totally shocked to see that what I received was fake. On top of that, they didn't even send me an email with an invoice, which just added to my frustration. After looking into it more, I realized I should have been more careful about trusting them. It's pretty obvious they're selling fake stuff and trying to make it seem real. The only good thing was the delivery by DPD - they were quick and on time. But honestly, overall, this company just disgusts me. I really recommend steering clear of them.
Review about: Redbox
Security concerns
Oh my goodness, Redbox totally dropped the ball and now my info got jacked by this sketchy site called Tundum.co while I was trying to add my payment info! Their customer service was no help at all. Seriously, don't risk your personal and credit card info with Redbox, it's not secure at all!
Review about: Juicy Couture
"Recycled" Hoodie Purchase
I just bought this "recycled" hoodie for $110 and it's already falling apart after only 7 months. The shape is all wonky and the zipper is busted. It's just not holding up like the non-recycled hoodies I've gotten before. I was trying to do the right thing for the environment, but it's a bummer that the quality is so subpar.
Review about: Routledge
eBook purchase
I just bought an eBook from this company and ran into some problems trying to access it. Instead of making it easy for me, they sent me over to Vitalsource, where I had a hard time signing up because of their cookie policy. It was an extra hassle that really got on my nerves.
Review about: Mozaico
A large floral in an archway mosaic #311
TERRIBLE TERRIBLE CUSTOMER SERVICE!!!05-05-2021
The customer service of this company is just plain awful. I ordered three mozaics for a custom bathroom job I was doing. The first two arrived fine. The third is still not here TWO MONTHS later. They keep giving me excuse after excuse. First it was that the frame was broken. BUT THEY NEVER CALLED TO TELL ME THAT!! I had to call them. And believe me it's almost imposible to call them! No one picks up the phone or returns your messages. When I finally did some investigation and found another number for "Susan" that's when I found out that they never shipped it because "The frame was broken'". This is nearly a month after I did the initial order and a week after the two others had arrived. Then I asked for a picture - another WEEK before I could get a picture, and repeated phone calls. Finally when I got the picture I said fine, I'll take it. Ten days later a package from Mozaico arrives - AND IT'S JUST THE BROKEN FRAME!!! NO MOSAIC!!! Then the excuses began. I couldn't get a Fed Ex tracking number out of them for the mosaic which shipped separately. Then 'Fed Ex' lost it. A bunch of CYA bullcrap. Then "It got shipped to another person". When I asked for the name it isn't even close, and it's in OHIO!! I'm in New Orleans! The final yet to be settled resolution is that they will make me another one and have it to me in two week. I don't believe a word of the timeframe and will update if and when I get this piece. Meanwhile, this job has been held up for more than a month because this mosaic is the centerpiece of the bathroom wall and nothing can be started without it. Plus - I had to pay two tilers for two days work where nothing was done - because they had PROMISED the mosaic would arrive on a certain day, and it did not. Just excuses and excuses with these people. I am so disgusted by it. If it wasn't for the fact that their product is quite nice, and it's exactly what my client wanted I would have cancelled the entire order.Review about: Mozaico
A large floral in an archway mosaic #311
TERRIBLE TERRIBLE CUSTOMER SERVICE!!!05-05-2021
The customer service of this company is just plain awful. I ordered three mozaics for a custom bathroom job I was doing. The first two arrived fine. The third is still not here TWO MONTHS later. They keep giving me excuse after excuse. First it was that the frame was broken. BUT THEY NEVER CALLED TO TELL ME THAT!! I had to call them. And believe me it's almost imposible to call them! No one picks up the phone or returns your messages. When I finally did some investigation and found another number for "Susan" that's when I found out that they never shipped it because "The frame was broken'". This is nearly a month after I did the initial order and a week after the two others had arrived. Then I asked for a picture - another WEEK before I could get a picture, and repeated phone calls. Finally when I got the picture I said fine, I'll take it. Ten days later a package from Mozaico arrives - AND IT'S JUST THE BROKEN FRAME!!! NO MOSAIC!!! Then the excuses began. I couldn't get a Fed Ex tracking number out of them for the mosaic which shipped separately. Then 'Fed Ex' lost it. A bunch of CYA bullcrap. Then "It got shipped to another person". When I asked for the name it isn't even close, and it's in OHIO!! I'm in New Orleans! The final yet to be settled resolution is that they will make me another one and have it to me in two week. I don't believe a word of the timeframe and will update if and when I get this piece. Meanwhile, this job has been held up for more than a month because this mosaic is the centerpiece of the bathroom wall and nothing can be started without it. Plus - I had to pay two tilers for two days work where nothing was done - because they had PROMISED the mosaic would arrive on a certain day, and it did not. Just excuses and excuses with these people. I am so disgusted by it. If it wasn't for the fact that their product is quite nice, and it's exactly what my client wanted I would have cancelled the entire order.I WILL NEVER BUY FROM THEM AGAIN!!!! BUYER BEWARE!!!!
Review about: Mozaico
Swans
This large piece with two swans was beautiful when I bought it perhaps two years ago. Now, however, the rubber cement holding the tiles in place has leaked out and about 60%-70% of the white tiles have yellowish staining marring the tiles. The glue has leaked around the darker tiles, as well, but is not as visible. The company suggested cleaning with a certain cleaner but this didn't help much and the white tiles are marred with yellowing. The company then sent me replacement tiles and suggested I replace the tiles myself. First I must go out and find nippers to cut the tiles to the exact size, then the tiles must each be cut to fit and individually replaced. In essence, I paid a lot of money for a piece the company now wants me to rebuild one tile at a time. If I was an artist, this might be a fun project. But, I am not and it would entail hours and hours of detailed, meticulous work. Because the company knew exactly what had to be done to fix the situation, it sounds like this may be a common problem. Bottom line: beautiful piece but mine did not last for as long as one would expect mosaic art to endure.
TERRIBLE TERRIBLE CUSTOMER SERVICE!!!05-05-2021
The customer service of this company is just plain awful. I ordered three mozaics for a custom bathroom job I was doing. The first two arrived fine. The third is still not here TWO MONTHS later. They keep giving me excuse after excuse. First it was that the frame was broken. BUT THEY NEVER CALLED TO TELL ME THAT!! I had to call them. And believe me it's almost imposible to call them! No one picks up the phone or returns your messages. When I finally did some investigation and found another number for "Susan" that's when I found out that they never shipped it because "The frame was broken'". This is nearly a month after I did the initial order and a week after the two others had arrived. Then I asked for a picture - another WEEK before I could get a picture, and repeated phone calls. Finally when I got the picture I said fine, I'll take it. Ten days later a package from Mozaico arrives - AND IT'S JUST THE BROKEN FRAME!!! NO MOSAIC!!! Then the excuses began. I couldn't get a Fed Ex tracking number out of them for the mosaic which shipped separately. Then 'Fed Ex' lost it. A bunch of CYA bullcrap. Then "It got shipped to another person". When I asked for the name it isn't even close, and it's in OHIO!! I'm in New Orleans! The final yet to be settled resolution is that they will make me another one and have it to me in two week. I don't believe a word of the timeframe and will update if and when I get this piece. Meanwhile, this job has been held up for more than a month because this mosaic is the centerpiece of the bathroom wall and nothing can be started without it. Plus - I had to pay two tilers for two days work where nothing was done - because they had PROMISED the mosaic would arrive on a certain day, and it did not. Just excuses and excuses with these people. I am so disgusted by it. If it wasn't for the fact that their product is quite nice, and it's exactly what my client wanted I would have cancelled the entire order.
I WILL NEVER BUY FROM THEM AGAIN!!!! BUYER BEWARE!!!!