Duke and Dexter28 reviews
Featured Reviews
Reviews (28)
No reviews yet!
Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.
Wedding shoes for Europe
Those shoes are awesome! I really want to wear them for my cousin's wedding in Italy. But man, I had to fork over so much cash to customs in the Netherlands. It's insane, don't you think? They really should make it simpler to ship things overseas!
His and Hers Loafers
I just had to get two pairs - one for me and one for my girlfriend. These loafers are amazing! The customer service was fantastic and really added to the whole experience.
Quality loafers, tight fit, slight imperfection
The first time I bought from this brand, I was really impressed with how nice the loafers looked. But when I tried them on, they were tighter than I expected even though I got my usual size. After wearing them for a while and breaking them in, they started to feel a little more comfy. But then, I noticed that a week later the leather on the right loafer where you put the "pennies" in was thinner than the left side, making them look kinda crooked. Since they didn't have my size in stock to exchange them, I decided to just keep them even though they're not perfect. Overall, the shoes are good, but they're not exactly the perfect pair I was hoping for.
Loafers in wrong size
I've been a loyal customer of this brand for years, and I have several pairs of their shoes. However, my recent experience with their customer service was really disappointing. I ordered a pair of loafers in the wrong size, returned them right away, and ordered a smaller size. Even though my refund was approved on February 20th, it's been a month and I still haven't gotten it. I've sent a lot of emails and messages, and even reached out to them on Instagram, but there's been no response. I had to dispute the charge with my bank because of their lack of communication and ignoring my questions. It's too bad that a brand with such great products doesn't treat their customers the same way.
International order
Don't buy from this site if you're not in England. I learned that the hard way when I tried to return something and never heard back or got my money back. It's been a total nightmare and I lost a ton of cash. Stay away! Total scam artists online.
Casual loafers purchase
The customer service at this place is amazing! I was so happy with how quickly and easily they took care of my order. It's not every day you find a team so focused on customers. The only downside were the customs fees, but hey, you gotta pay for quality shoes.
Shoes for my partner
I just bought my partner a pair of shoes, but they came in the wrong size. I reached out to customer service and had the best representative help me out. They made sure the right size arrived in time for Christmas. My partner is thrilled with the new shoes, saying they're so comfy, almost like slippers. I'm really happy with how everything turned out and would definitely suggest this company to anyone.
Disappointing online order
I was really bummed out about my online purchase. The pictures on the website didn't match up with what I actually got, it was definitely misleading. Dealing with customer service was a drag, it took them a whole week to finally send me a shipping label when I told them I wasn't happy. It's been more than two weeks since they got the shoes back, but still no refund or even an update on my return (RMA3168764). I paid over $300 for those shoes, so I was hoping for a better experience all around.
High-quality shoes, outstanding Customer Service
The company makes really high-quality shoes and their Customer Service team is top-notch too. When I had a problem with my order, they jumped right in and fixed it super quick. Even though we were miles apart, their care and hard work really stood out. Huge props to the whole team for going above and beyond with their service.
Quality loafers
These loafers are seriously top-notch - I mean, the craftsmanship on these babies is just impressive! And let me tell ya, the quality is nothing short of undeniable. Plus, the customer service was excellent - super prompt responses and insanely helpful. Oh, and delivery? Lightning fast, no complaints there at all. If you're on the hunt for some loafers that bring both style and quality to the table, look no further - I'd recommend these bad boys in a heartbeat.
Shoes order with different sizes
The shoes I recently ordered arrived with two different sizes, which was a bit disappointing. However, I have to say that the quality of the shoes is great, the shipping process was smooth, and overall the service was excellent. I understand that handmade products can have some variations, but considering the price of the shoes, I was hoping for more consistency. This was my second time ordering from this company, and my first experience was perfect, so I was surprised by this mix-up.
Loafers
I got these loafers from this company and man, I was so let down. They didn't fit right, like they were a size too small, and they weren't even finished nicely. I tried to get a refund but didn't hear back for a whole week! The lack of response and the crummy quality of the shoes really bummed me out. I wouldn't recommend buying from this company at all. The prices don't match the quality, and their customer service is basically non-existent.
High-quality, fashionable, and comfortable shoes
The ordering process was super easy. The website was really user-friendly, and I didn't have any problems placing my order. The delivery was quick, and the shoes arrived right on time. The quality of the shoes was even better than I expected - they are so well-made, stylish, and comfortable. I am really happy with my purchase and would definitely recommend this brand to other people.
Wedding shoes purchase
I am so in love with the shoes I bought from this company. They are seriously gorgeous and you can tell they're made with top-notch materials. When I first saw the box they came in, I was a little skeptical, but when I opened it, I was pleasantly surprised to see that the shoes were packed really well and in perfect shape. I'm getting ready to wear them to a wedding in Puerto Rico and I couldn't be happier with how they look and feel on my feet.
Perfect Fit and Beautiful Loafers
I searched for months, but I finally found the perfect pair of loafers. These shoes aren't just nice to look at, they also feel amazing on my feet. I checked the size guide on the website, and I ended up choosing a size 7 instead of 8 after measuring my foot. I'm so happy I made that choice because they fit just right.
Mules purchase
I just bought a pair of Mules from this company and I was kinda let down by the quality. I expected more for what I paid. I think other brands, like Birkenstock Bostons, offer better quality for less. It was also annoying to have to keep bugging them for my refund. They seem to be better at making loafers than Mules.
Awesome shoes but heavy customs fee
I really love the shoes I bought from this company - they're stylish and well-made. The only thing that really bothers me is the crazy customs fee I had to pay because of Brexit and the fact that they're in the UK. It cost me over 70 euros to get my shoes from the customs office in Italy, which seems pretty ridiculous to me. I get that it's not their fault, but it's getting difficult for me to justify buying from them again if I have to keep shelling out money on top of the purchase price. It's starting to feel like a better idea to just take a trip to London and go shopping in person.
Many awesome shoes
I've purchased so many really cool shoes from this place a bunch of times and they always last forever! The quality is top-notch and the customer service is always really great. I would definitely recommend it to all my friends!
Loafers and T-shirt
Wow, I can't believe it! I totally messed up the address when I placed my order, but the folks in customer service were awesome and got it all sorted out right away.
I am thrilled with how fantastic the loafers are - I was practically jumping for joy when they showed up! The t-shirt is super comfy, but it ended up being a bit snug on my arms. Maybe it's because I've got some serious muscles going on, haha!
I really wish they offered XXL sizes with looser sleeves. I'm already planning out my outfit for the weekend and can't wait to rock those loafers!Quality, comfortable fit, true to size, good style options
I just bought some new shoes and they're really great! They fit perfectly and are super comfy, just like they were advertised. There were a bunch of different styles to choose from, so I had no trouble finding a pair that matched my style. I'm really happy with my purchase and would definitely suggest these shoes to anyone else.
About Duke and Dexter
From the way man has evolved to how it is technologically, one can only wonder if the stories of them being primitive or like cavemen in old books and legends is true. We hear of stories or see in recent day movies that we once used leaves as clothes and evolved from that to the use of different small fabrics to cover our bodies. This truly is amazing as it shows how we have been able to make do of the things we have to create new things we use nowadays. Like the clothes and fabrics, we use in today’s fashion were created by ourselves, some of which are even handmade.
Are you a fashionista seeking to explore the different kinds of trends available? Well, we have heard of a handmade product fashion company called Duke and Dexter. But we can’t tell if they can get you covered. We, however, suggest you read the honest customer reviews of Duke and Dexter on US-Reviews before considering investing in any of their products and services.
About Duke and Dexter
Duke and Dexter is a London footwear label. It maintains to make handmade shoes and sneakers and has its roots in the global community working with athletes, artists, designers, and more. Duke and Dexter have gained international recognition, selling their products over various countries across the globe and at the same time worked with international retailers like Harrods, Nordstrom.
The over 80 years old company prides itself on the precision of their skills in their handcrafted products and ensures that their products are crafted to standard. Duke and Dexter are active in social media platforms like Facebook, Twitter, Instagram, YouTube, and customers can contact them through their general email at info@dukeanddexter.com for different inquiries and support.
Celebrities that make use of Duke and Dexter
As a brand, Duke and Dexter claim they have partnered with a lot of celebrities like Ryan Reynolds, Justin Timberlake, Jonah hill, Snoop Dogg, Rihanna, and more.
Products and services of Duke and Dexter
Duke and Dexter’s products include a wide variety of crafted handmade products like sneakers, loafers, boots, accessories, and so many different collections in stock. They pride themselves on the durability of their products. Duke and Dexter products are mostly designed in London and handmade in England and therefore have their base in the heart of the UK. Their cobblers they say are soon to be regarded as new icons and their products have a big impact on the planet and creating more names for England.
Shipping and return policies of Duke and Dexter
Duke and Dexter operate on different express or standard courier services. They have the UK express courier of 1 working day and standard courier service of 2 working days. They have the US express courier of 1-2 working days and the standard courier service of 2-5 working days. For anywhere in the world for delivery, they have the worldwide express courier service of 1-5 working days and the standard service of 3-6 working days.
Duke and Dexter make use of an extended return policy of 60 days and customers can make returns if they comply with the procedures for their various return policies.
Compliments, complaints, and tips for Duke and Dexter
We would love to know about your experience while using Duke and Dexter products. Is their website user-friendly? Your feedback will help potential clients make a well-informed decision. Thanks for your time.
Bonus!
📊 How did Duke and Dexter shine for you?
Contact Information
16 Earlham Street, Seven Dials
WC2H 9LN London
United Kingdom
Categories Duke and Dexter
Page Statistics
Seite online seit: August 27, 2021
Letzte aktualisierung: November 29, 2024
Review with most votes
Sneakers purchase
I bought a pair of sneakers from this brand a few months ago and let me tell you, they fit like a dream. The packaging was on point, from the box they came in to how they were p... Read onBy: margarette