Outdoorplay21 reviews
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Nano Puff Jacket
I ordered a Patagonia jacket and it was shipped via FedEx to a post office for further delivery. After two weeks when it didn't arrive it was a situation where FedEx blamed the USPS and vice versa. OutdoorPlay Customer Service said it wasn't there problem but the carrier. I reminded them that they picked the carrier and also selected a multiple carrier method fraught with potential problems. I was forced to wait a month before they would issue a refund. This was my first experience with OutdoorPlay and I felt their Customer Service was second rate. Very business like and no apology or empathy for their failure to deliver. I was offered no discount or perk on a future offer for the inconvenience. Probably my last experience with them.
Easy first purchase
Oh my gosh, I love shopping at this store! The prices are amazing and the customer service was so nice when I had to change my shipping address. I ended up buying something else because it was just that awesome.
Quality outdoor products
I just bought some outdoor gear from this company and I have to say, I was really impressed with the quality. The stuff is super durable and well-made, exactly what I was after. Though, I did notice that a few things I wanted were out of stock, which kinda bummed me out. But all in all, I'm pretty pleased with what I got.
Return process satisfaction
I had to return something to Outdoorplay not too long ago and at first, I ran into some problems. But I have to give credit where it's due - their customer service team was quick to help out and fix everything to make sure I was happy. It's good to see a company that really listens to their customers.
Easy return and refund
I had to return something to an online store recently because they didn't have what I was looking for. I've been shopping with them for over a decade and never had any problems, but this time was different. Luckily, the return was simple and I got my money back without any trouble.
Inflatable SUP board purchase
I had a great time ordering an inflatable stand-up paddleboard from this company. The website was super easy to use, so I had no trouble finding the perfect board for me at a good price. Ordering was a breeze, and my board arrived in perfect condition just a week later. I'm really happy with my purchase and will definitely be thinking of Outdoorplay for all my future outdoor gear needs.
Kayak paddle purchase
I got this awesome kayak paddle from a website and it's amazing! The paddle is really strong and perfect for tackling the rapids. I was excited to see that the shipping charges weren't crazy high like other places. It got here fast and didn't cost an arm and a leg, which was great. I'm so pumped to hit the water and start paddling like a pro with my new paddle!
Warm liner for dry suit
I needed a cozy liner to wear under my dry suit for kayaking, and I was thrilled to discover just what I was looking for at this store. The website was super easy to use, and I found the ideal liner for my needs in no time. I've shopped at this store before and have always been happy with the top-notch products they offer. I've told all my kayaking buddies about this store, and they've had great experiences shopping here too. Even the Arkansas Float Club loves this place, which really says something about the quality they provide.
Werner Desperado paddle
I just got a paddle from Outdoorplay but they sent me the wrong one. Thankfully, their customer service team was super helpful and nice when I contacted them about the mix-up. They took the return no problem and got the right paddle to me in just a few days. This was my second time buying from them, and after this, I'll definitely be coming back for more.
Malone Ecolight Sport Trailer purchase
I just got a trailer from OutdoorPlay and their customer service was top-notch. When I opened up my Malone Ecolight Sport Trailer, I noticed a parts bag was missing. I reached out to OutdoorPlay and they didn't waste any time in fixing the problem. The customer service folks there were really professional, friendly, and quick in getting me the missing parts bag. They got in touch with Malone right away and within a week, I had the missing parts bag in hand. I'm really grateful for the awesome service from OutdoorPlay and because of this positive experience, they've got me as a customer for life. Thanks for sorting it out so promptly and professionally.
Advanced Elements Air Volution 2 person Kayak
I just bought the Advanced Elements Air Volution 2 person Kayak and I have to say, I'm really happy with how everything went. I opted to go pick it up at the warehouse in Hood River, Oregon, and it was a breeze. When I got it home and pumped it up, I was impressed by how sturdy and firm it felt. The kayak is built really well and it shows. It did take me a little time and effort to figure out how to inflate it properly, but once I got it done, the boat was good to go.
Outdoor gear
The website for this company is great! It's super easy to find what I need and navigate around. When I had a question about returns, I reached out to customer service and the person I talked to was so nice and helpful. They answered all my questions quickly and made sure I was taken care of. It's clear this company really cares about their customers and wants to make sure we have the best gear possible.
Dry bibs and semi dry top purchase
I recently bought a pair of dry bibs and a semi dry top from Outdoorplay, and I have to say, I'm really impressed with how good the quality is on both items. The fit was just right for the dry bibs, but I had to go up a size for the semi dry top. The material feels really strong, and I can tell that these pieces will last me a while. What really stood out to me was the awesome customer service I got from Outdoorplay. When I needed to swap out the top for a bigger size, they handled everything super quickly and smoothly. Not only that, but the staff was really friendly, helpful, and even gave me a little discount. It's obvious that Outdoorplay really cares about their products and values their customers. I'm super happy with my purchase and will definitely be coming back for more in the future.
Farmer John wet suit and NRS riptide paddling jacket
I just bought a farmer John wet suit and an NRS riptide paddling jacket from Outdoorplay. I accidentally ordered the wrong size for both items. The folks at Outdoorplay were so helpful and understanding when I reached out about my mistake. They quickly helped me out and gave me excellent service the whole time. I'm really impressed with how they handled everything, and I would definitely suggest Outdoorplay to anyone looking for top-notch marine gear.
Oru Inlet kayak purchase
I just bought an Oru Inlet kayak online and got a great deal from this store. I ordered it on a Saturday and was happy to see it shipped on Monday, getting to me by Wednesday. Everything went really smoothly, the customer service was top-notch, and I'm super happy with the kayak I got.
Vest purchase regret
I was so bummed when I missed out on getting the Limited Edition Maximus Centurion Rescue Vest in 2020. I've been checking eBay regularly to try and find it, but no luck yet. I really love the design and the cause it supports, "L.E. UN-DAM THE KLAMATH! BRING THE SALMON HOME." It's a real bummer that I missed out on something so special and meaningful.
Paddle purchase gone wrong
Watch out for ordering the wrong paddle from these guys - they sent me the incorrect one! But, to give credit where credit is due, their customer service is really good. When the paddle showed up labeled wrong, they promptly fixed the mistake and sent me the right one without any trouble. It was a smooth and easy exchange, so I can respect that.
International order shipment
It's been three weeks since my order was shipped out, and so far, I still haven't gotten it. It seems like it's somewhere in limbo between LA airport and Greece. Dealing with the USPS tracking system has been a major headache, and I really need some help with this.
Drysuit purchase for kayaking
I just bought a drysuit for kayaking from this company, and let me tell you, I am super impressed with the quality. It came fast and in perfect shape, so now I can keep on kayaking all year long. The payment plan made it easier on my wallet, and I like being able to pay in installments. So far, I haven't had any problems with the gear, and I feel good knowing it's keeping me safe on the water.
Dry suit for adventure camp
I bought my kid a dry suit for her adventure camp up in the Boulder Mountains. She was getting ready to spend all day floating on the Salmon River below the Yankee Fork, but didn't want to deal with a soggy, gloomy afternoon. Luckily, the dry suit I got from Outdoorplay really came through! It fit her perfectly and kept her nice and dry the whole time. The suit was super high quality and I was really impressed with how well it held up.
About Outdoorplay
Individuals tend to go out and spend their time sporting and playing during their leisure time. They can play using several items and accessories to make their days and sporting activities successful. Are you interested in purchasing outdoor accessories and equipment for a better outdoor experience? Are you looking for the best platform online? Welcome to Outdoor Play. Read customer reviews about Outdoor Play here on US-Reviews and find experiences from previous customers.
About Outdoor Play.
Outdoor Play Company is one of the largest outdoor sports dealers across the world. It is rated as the most experienced company in dealing with sporting equipment and accessories. The company was founded back in the year 1995 by John Tree Trujillo. He started the company as a one-man Kayak outside his garage as he was initially focused on delivering world-class customer care and expertise to all the customers that were drawn to him. The company is located in Hood River Oregon and serves as the main headquarters of the company. It has a retail shop that operates from Oregon and started operating online from the year 1998 to date. Outdoor Play gives customers the ability to make purchases and access the company’s website through the online platform. The company is known as a sport and Accessories Company. All the products dealt with by the company are non-consumable, making it a non-consumable goods and service industry. The company operates as a corporation and is managed by Brian Massey and helped by several loyal employees who work to make sure the company acquires both their long term and short term goals.
Products & Services offered by Outdoor Play.
Outdoor Play is one of the largest specialty outdoor gear retailers across the world as it is known to deal with several products. The company deals in several products that come in all genders; both for men and women. They deal in products that can be used on several occasions and places, like camping and hiking occasions, racking, on the snow, mountain climbing, kayak, and stand up. All the equipment and products are found on the company’s e-commerce platform. Customers can access the online shopping platform from anywhere they are as it is easy to access and manage. The purchase and order of the commodities is easier and faster as the company mallows deliveries to the customer’s desired destinations. The products come in unique designs and quality brands that are very affordable to the customer. The company aims at attaining and maintaining maximum customer care services for better business. Outdoor Play provides several payment options for the customers to make their payments with fewer disturbances. They include VISA, MasterCard, and Western Express. For more information about the company, customers can get access to their website, www.Outdoorplay.com, or contact customer care services through, (541) 386-8751.
Comments, complaints, and opinions.
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Contact Information
3459 Guignard Drive
97031 Hood River
United States
📧 customerservice@outdoorplay.com
Categories Outdoorplay
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Seite online seit: March 12, 2024
Letzte aktualisierung: May 19, 2025
Review with most votes
The perfect snowshoes!
I bought the snowshoes for my last trip. The snowshoes worked amazing. its strong, comfortable and has a perfect grip on snow. Also its not slippery, so it is perfectly safe and... Read onBy: Anthony Boyles