Seezona - Overall Rating based on 20 reviews
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Unreceived Order Email
I'm really let down by the lack of communication when I shop online. I feel like I should be getting updates about my order, especially once it's been shipped. When I don't get an email confirming the shipment, it makes me feel out of the loop and uncertain about when my order will arrive. In this day and age, clear and on-time communication is crucial for a good shopping experience.
Return labels request
I've been trying to contact the company for a whole week now, asking for return labels for an item I need to send back. Their return policy says I only have two weeks to return it, and they want customers to start the process through email. I've sent five emails, but haven't heard back at all. It's really frustrating and makes me wonder if this company is even legit.
Stunning bag
This bag is so beautiful, I always get compliments whenever I take it out! The purse was packaged so nicely and even came with a cute handwritten note. Everything about it was just amazing.
Clothing item
I had a really great experience with Seezona! Ordering was super easy, and the customer service team was so helpful and quick to respond to my questions. The price of the clothing item I bought was fair for the quality. The delivery was fast and the packaging was well done. I would definitely recommend Seezona to anyone looking for a good shopping experience.
Unanswered Return Requests
I've emailed customer service three times about getting a return label for a dress I need to send back within 14 days to get a partial refund. But, I still haven't heard back from them. Your clothes are really nice, but I'm disappointed by the lack of response and options for exchanges. Usually, other companies include a return label in their packages or they quickly reply to emails about returns.
Trench coat purchase
I bought this gorgeous trench coat thinking it would be more of a light jacket, but it turned out to be more like a heavy winter coat. I usually wear a size 6 in the US, so I went with a Small. It fits really nicely in the shoulders and chest, but the sleeves are crazy long! I had to get them fixed to fit me properly. On the upside, the shipping was good - the packaging was solid and it got here pretty quickly. So, overall I'm happy with my purchase.
Jumpsuit
I ordered a jumpsuit from the website a week ago, but I haven't heard anything about when it might arrive. I reached out two days ago with a message, but still no answer. Could you please let me know where my order is? Thank you.
Dress for rehearsal dinner
I ordered my dress for the rehearsal dinner a week ago, and I still haven't gotten it. I'm starting to get worried that it won't show up on time. It's frustrating because I haven't gotten any emails or updates about where my order is at.
Cancelled order
My order got canceled and I didn't even find out until I asked where it was weeks later. That's not cool, man. I'm never going to buy from here again.
Mini skirt purchase
I just bought a mini skirt from this website and I was pleasantly surprised! The price was really good compared to other online stores, and they had a wide range of sizes available. Ordering was easy, and I liked that they had different payment options. The customer service was great, they were quick to answer my questions and super helpful. My order arrived earlier than I thought it would, and I'm really happy with my purchase. I would totally recommend shopping on this website to others.
Awesome outfit
I got this really awesome outfit from here, but when it came, there was a mix-up. The customer service team was amazing though, like superheroes – they fixed everything so quickly! They were really kind and helpful, and I finally got my right outfit in just a week. I was thrilled with how they handled everything!
Broken zipper on item
I bought something from this website not too long ago, but when it got here, I noticed the zipper was broken. I've been trying to get in touch with customer service for days now, but they're not responding to my questions about how to return the item. It's really frustrating me as a customer that nobody is helping me out.
Prompt delivery, excellent presentation
I was seriously impressed with how quickly my order arrived and how nicely it was all put together. I was actually planning to head out of town that same day, so I was a bit nervous about it being late. But, it showed up right on schedule and was beautifully wrapped. I couldn't have asked for a better experience.
Mietis purses
I just bought two Mietis purses from this online store and I had a really good experience both times. The packages came quickly and there was even a nice handwritten note included, which I thought was a cool touch. I was happy to see that there were no extra charges for shipping to the USA. Seezona has a lot of cool and new designer options, so I definitely recommend checking them out if you're looking for something unique.
Clothing items for summer
I just bought some clothes for summertime from this site and I gotta say, I'm really bummed out about the service I got. Even though I got a tracking number for my order, it never actually got sent out to me. The website said my order was on its way and would be here in a certain amount of time, but that was all a lie. I totally felt like I got ripped off and now I don't know if I can trust online shopping anymore. It was super frustrating and I wouldn't wish it on anyone.
Cute outfit, perfect fit
Oh my gosh! I just wanted to say a big thank you! The outfit I received is seriously adorable and fits me perfectly. I love how it looks on me, I feel super confident wearing it! The packaging was incredibly cute too, they really put some effort into it. It made me feel all special and happy.
Prom dress
I recently bought a dress from Seezona for my prom, but had some issues with the delivery. I tried emailing customer service a bunch of times, but didn't hear back. So, I reached out to Seezona on Instagram and got in touch with a lady named Ulrika. She seriously went above and beyond to help me fix the delivery problems. Ulrika talked to the shipping company, made some changes, and made sure my package got to me on time for prom. Her hard work, professionalism, and kindness totally turned a potential bad situation into a good one. Ulrika's awesome customer service skills definitely deserve a shoutout, and Seezona is really lucky to have her on their team.
Mietis Purse
I was actually kind of worried about this website because I didn't hear many people talking about it. But I took a chance and ended up buying this really cute purse that was way cheaper than the regular site. Surprisingly, it arrived pretty quickly (in about a week) through DHL, and I had to sign for it and all that. The box it came in was nice looking, but there wasn't much padding so you could hear things moving around inside. Thankfully, everything was in good shape and nothing was damaged. Plus, this site has some really cool stuff to check out for inspiration.
Summer party dress purchase
Don't bother looking around, go straight to Seezona! I got this awesome dress for a party in June and man, their customer service is outstanding. They really went out of their way to help me find the right dress and made sure I was happy with my choice. I'm so grateful for the great experience. Seezona, you've won me over as a customer for life!
Lovely products
Excellent Alaine Bracelet delivered well packed No logistic issues as I had faced last time Thanks for taking care of customers complain
Lovely string of pearls with gold plated pendents Beautiful combination of white and golden Price was also fine of course not cheaper but fine Dont say how long this 24 carats plated design will go
I have bitter experience of one gold plated bracelet color faded withing six months of usages
Elm necklace was my last purchase almost three months back and color is still going fine But this is too early to share quality I have also gone through many reviews by other customers and they are satisfied Hope product will go better
Review with most votes
Lovely products
Excellent Alaine Bracelet delivered well packed No logistic issues as I had faced last time Thanks for taking care of customers complain Lovely string of pearls with gold plat... Read onBy: Theresa