Spinlife - Overall Rating based on 25 reviews
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Battery purchase for scooter
I really appreciated how quickly your company responded, especially since I've been needing batteries for my scooter for a while now. I'm pretty good with fixing things, so I had no problem installing the batteries myself. But I can imagine that it might be hard for others who aren't as handy. It would be so much easier if the batteries came already installed or at least ready for installation, like they were when my scooter first showed up. That way, fewer scooters might end up being sold without batteries, since not everyone might know how to put them in on their own.
Free shipping
Oh my gosh, free shipping is the best! I'm always on the lookout for good deals because I'm short on cash. I really enjoy being able to share the deals with my friends.
4 chairs
I bought my first chair back in 2014 for the living room. Then, I got another one in 2022 for the den. I also bought one in 2023 for my son's house so when I visit, I have a comfy seat. And you won't believe it, I just ordered a fourth chair in 2024 for my bedroom. I guess chairs are spreading around now, except for the bathroom - no room for one in there, haha!
First-time purchase of mobility scooter
My experience ordering a mobility scooter from Spinlife was amazing. The staff there were super helpful and made the whole process easy for me. They took the time to answer all of my questions and gave me all the info I needed to choose the right scooter. The customer service was top-notch, and I felt really good about my purchase because they knew their stuff.
Power wheelchair purchase
The customer service was awesome - they really knew their stuff and explained all the options in detail. I never felt like they were pushing me to decide quickly, and I had plenty of time to think over everything. Being able to get a quote and talk it over with my partner before buying was a big help. The whole experience felt honest and focused on what I needed.
Power wheelchair purchase
I just got a power wheelchair and needed help keeping track of when it would arrive. Ada Richards was so helpful and nice. She made everything simple and I didn't have to worry. I really value her great customer service and how she paid attention to all the details. Thanks a lot, Ada Richards!
Electric wheelchair.
I just bought an electric wheelchair from Spinlife, and I'm mostly happy with how it turned out. But man, the delivery was a bit of a nightmare. The company they used wouldn't bring it to my place because of my gravel driveway. It was such a bummer when they called to set up the delivery. So, sadly, I had to cancel the order, even though I was so looking forward to getting my hands on that new wheelchair.
Awesome Hospital Bed
I recently got a hospital bed and the delivery was quick and easy. The customer service was great and helped me make a decision. The "White Glove" delivery was okay - they put the bed where I wanted and set it up, but didn't really explain how to use it. I had to fix some electrical issues they didn't get right, which was frustrating. Despite that, everything turned out fine, and I now have an amazing bed that was definitely worth the price. I love it!
J3 back
Ordering from Spinlife was so easy compared to the other websites I looked at. The descriptions were really clear and detailed, especially when it came to sizes and mounting hardware. It helped me a lot in choosing which J3 back to buy.
Got help right before closing time
I called Spinlife right before they closed, and I couldn't believe someone actually answered and assisted me. I gotta give them credit for their awesome customer service!
Tire purchase
I had to get some new tires for my wheelchair so I went ahead and ordered them from Spinlife. The ordering part was easy and fast, and I got the tires pretty quickly. I was really happy with how much the tires cost, they were a good deal for the quality. In general, I was really happy with my purchase and I'll definitely be buying from them again in the future.
Wheelchair
I can't believe how crazy slow the shipping was for my wheelchair order. It took more than 8 days just to get it shipped out! Meanwhile, my brother-in-law was stuck with his old busted wheelchair. When I contacted customer service for assistance, they were absolutely no help at all. I'm definitely going to shop somewhere else next time.
Electric wheelchair purchase
I bought an electric wheelchair from this company and everything went smoothly with the order. But then, I had some problems with the wheelchair and when I tried to get help from customer service, I couldn't reach anyone. I tried several times to get in touch but never got a response. And when I asked for a refund, they just ignored me. To make things worse, the website shut down when I was trying to sort things out. This whole situation is not okay at all. I'm really let down by the service and won't be telling anyone to use this company.
Parts order
I just ordered some parts, and I was really surprised when they said it would take months to get them. It's just not right in this fast world where people want things quickly. I really hope they can work on being faster with deliveries for next time.
Scooter purchase
I had such a great experience buying my new scooter! The guy who helped me out was super nice and really explained everything in a way that made it easy to understand. I felt like a total pro when I left there!
Electric wheelchair purchase
I had a great experience with customer service at Spinlife. I messed up the school district number when placing my order, and they were quick to get in touch to double-check the correct information. The employee was really on top of things and made sure my order was perfect.
Mattress purchase
I recently purchased a mattress online and it was so easy to find. It arrived way quicker than I expected, which was awesome. The prices were also really good. I'll definitely recommend this website to my friends and I might order more things from here in the future.
Lightweight wheelchair purchase
I had a great experience working with this company. I was able to find the perfect lightweight wheelchair I needed, and the product details on their website were very clear. I've been a loyal customer for years because they have never disappointed me. Ordering was easy and smooth, which made the whole process positive. The customer service team was quick to help with any questions or issues I had. I was also happy with the reasonable pricing compared to other companies. Plus, my purchase arrived quickly and without any problems. I definitely recommend this company for their top-notch service and great products.
Electric wheelchair
I recently bought an electric wheelchair from this company and I have to admit, the service was really great. The customer service was fantastic, the products are top-notch, and any issues that came up were taken care of quickly. I've bought from them before and I plan on sticking with this company for all my mobility needs.
Assisted with a friend's lift purchase
When I was helping a friend order a new lift, I had to give them a ring to double-check their last purchase. The person I talked to was super helpful and gave me all the info I needed to make sure the order was right. They even went the extra mile and reached out to the provider to make sure about when it would be shipped. The whole customer service experience was top-notch and made the ordering process go really smoothly.
Review with most votes
Quality products !Quality pric
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