SportsShoes - Overall Rating based on 25 reviews
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Returned item
I just had to send back something I ordered from SportsShoes because it took forever to get to me. The folks on customer service were awesome in walking me through the return. Georgette Campbell and the others were great about keeping me updated on what was going on with my return and making sure I got my money back fast. I really liked how they handled everything so quickly and professionally.
Return process for wrong runners
I ran into a problem with my order when I ordered the wrong sneakers as a gift. I reached out to customer service and they really came through in trying to stop the package before it got shipped. But by then, the carrier had already sent it out. I printed the return label and sent the package back. Even with the Easter weekend and bank holiday, I heard back from them right away on Tuesday about the exchange. The shoe I originally wanted was sold out, but they wasted no time finding me a good alternative.
Outdoor wear purchase
I've shopped at this store multiple times and always been super impressed by how quick they are, how good their prices are, and how much outdoor stuff they have. So, I messed up my order the other day and emailed them late at night. To my surprise, Charlene wrote back right away saying everything was fixed and my stuff would be sent out soon. The fact that they're so on the ball and care about their customers means a lot to me. This store will definitely be my first choice for outdoor gear.
Running shoes purchase
I just bought a pair of running shoes from this online store, and I have to say, I'm really happy with my purchase. The quality of the shoes was even better than I expected, and the service I got was excellent. They arrived really quickly, which was a nice surprise. I'm super satisfied with what I got and will definitely be telling my friends about this store. I wouldn't think twice about buying from them again.
Running shoes, online chat, issue resolved
I recently bought a pair of running shoes from this store and ran into a little snag during checkout. Even though the product page said shipping was free, I was still getting charged for express delivery. Annoyed, I decided to chat online with a customer service rep named Sidrah A. I was pleasantly surprised when Sidrah fixed the issue right away by giving me a refund on the delivery charge. It would have been nice if the problem was automatically fixed, but I have to give props to sportsshoes.com for their easy-to-reach customer service that helped me out in no time. Thanks for the awesome customer service!
Review with most votes
Returned item
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