
Toynk Toys
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Super Mario Bros NES Cartridge Flask
I ordered a Super Mario Cartridge Flask. It is awesome it looks exactly like my NES game cartridges did when I was a kid but holds alcohol! It's spill-proof and I love that it came with a tiny funnel to help with filling. Great Purchase! Delivery was as on time and as expected for the U.S. I plan to order another one for a friend for a BDAY gift in April.
Xbox mini fridge
I pre-ordered this item in October for delivery when it was released in December. I paid more to hope to have it before Christmas because the price was inflated for a reception before Christmas (140€ Vs 110€). mid-December, without information from customer service, I decide to contact them. they tell me that the item will leave on December 30th. Without news from them on January 6, I request a partial refund or the cancellation of my order. No response from customer service. then the next day I receive an email sending my article, except that the article will only be sent 5 days later. Added to this, there are customs fees not foreseen at the start because my purchase was on the European warehouse (37.5€). in summary : object paid 180€ instead of 100€, more than a month late for delivery and no response from customer service when requesting cancellation or a partial refund…
Pokémon TCG Booster Box
Received an opened and resealed booster box from Toynk. All 36 packs of cards were opened and resealed, price was $200. I would never risk buying anything from company again.
Steven Universe Lunchbox
Appalling Customer Service
The product I ordered never arrived. After sending an email to customer services I was told they would launch an investigation with Royal Mail as the tracking information said it had been delivered and then I never heard anything from them again. I sent 2 more emails asking for updates and got ignored.
Also I paid more for shipping than for the product itself, which I didn’t realise I was paying for until it was too late as I used fast checkout. The delivery price isn’t listed until you are putting in your thumbprint/password to pay. It says everywhere on their website and in every email “free shipping on every order”. False advertising! At the time I thought screw it as I really wanted the product so I didn’t try to cancel the order but I still don’t have it, so I’ve wasted $44.98.
Almost 2 months later, I received an email asking to rate my purchase. What an absolute joke! Don’t ever order from this company, they’re a complete shambles!!!
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