Vintage Brand Reviews
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T-shirt purchase disappointment
I just bought a shirt from this company and man, I gotta say, I was super let down by the whole thing. They totally dropped the ball on keeping me updated about my order. I tried hitting them up through email a bunch of times, but never got a response. I had no idea where my stuff was! It's like they just ghosted me. This kind of customer service is not cool at all. I'm thinking about taking this up with someone higher up 'cause this is just not right.
Custom Vintage T-shirt order
I can't believe how bold this company is. I ordered a custom vintage t-shirt and weeks later it still said "being printed." I contacted them to ask about my order and got a response saying production is slower because of the holidays and sporting events. Are you kidding me? That's not a good enough reason for bad communication and late shipments. When I spend my money, I want my purchase delivered on time and with accurate updates. The lack of honesty and professionalism from this company is awful. I'll be shopping somewhere else from now on and telling everyone to do the same.
Ordered XL shirt but received a Large
I ordered an XL shirt, but they sent me a Large instead. I've been trying to get in touch with customer service, but I haven't heard anything back. It's really frustrating to get the wrong size because of their mistake. I wouldn't recommend buying from them at all.
Ordered cool shirts
I tried to reach out to them to return my shirts, but they took forever to get back to me. And let me tell you, when I finally got the shirts, the quality was so disappointing. The design was stiff and uncomfortable. Honestly, I would've preferred if they had just lost my order rather than sending me these awful shirts. I definitely wouldn't suggest ordering from this place, no way.
Eagle Socks and sweatshirt
I ordered Philadelphia Eagle socks and Eagles sweatshirt for my Grandson for Christmas.
The package came, but the socks were awful..way too tight and oddly shaped.
The sweatshirt was too small and I want to exchange it for a ... size. Customer service has not answered me ... I will not be purchasing anything else from this brand.
If anyone wants a good website for Sports cloths, etc. Use Fanatics.com. They are great
and their return policy is easy and reliable. How do you treat your customers so poorly?
There is no communication or reply. I am not happy.Sweatshirt
Wish I had read reviews before purchasing anything from this company. Been over 2 weeks since I ordered and not a peep from the company after two requests for status of delivery on the bogus “chat with a rep” feature on the website. This company ... and from what I’ve read, the product will likely ... too. Never, never buy anything from them!!
Hats
I wish I saw these reviews before I ordered. I am still waiting on my Christmas gifts and have received no response. My card was charged the day of the order, yet I have no email confirmation with my order number and have no response from their “chat line”. IF I ever receive the items, based on the reviews above, sounds like they won’t even be worth the wait. Don’t waste your time or money on this site.
Hoodie
Order placed on 12/13 and as per site, would arrive before Christmas. Never received an order shipping email. Attempted to contact customer service and could only leave email message. Direct message advertised, but is also a lie because it provides you with an automatic response. Received email later tonight (1 day prior to Christmas Eve) stating order can’t not ship due to inclement weather. Don’t waste your time ordering from this POS website, will never buy any merch from this brand again!!!
Shirt
The company took my order but did not return my repeated emails about Order Status. I have not idea when it will arrive. They said they had a chat function for questions. This is not a chat function. It is just something that sends a message to a black hole. There is no customer service number. I WOULD NOT BUY FROM THEM DUE TO THEIR LACK OF CUSTOMER SERVICE.
T sshirt
I ordered what is described as a vintage quality T shirt and followed their sizing chart. Item arrived on 11/9/2022. Way to small and poor quality. Not at all as described on the site. I sent a request for a refund/return. No response. Web site says only refunds for manufacture defects. It is a defect, poor quality and incorrect sizing chart. In the trash it goes. Non existent customer service. Way overpriced for what you get. $38.00 in the trash.
Shirts
Ordered on 12/15, knowing that cut off date fir guaranteed Xmas delivery was 12/14. After numerous emails regarding 1 item out of stock, and numerous inquiries regarding the remaining items in my order, was alerted on 12/24 that items may be shipped some time in the following week. I would not recommend this company. Like, ever.
2 hoodies
GARBAGE AND MISLEADING
Ordered a Michigan Wolverines and Georgia Bulldogs hoodie. While they looked awesome on there website with Crisp colors on the decals, the ones I got looked absolutely nothing like on the website. What I got was a gigantic Pink Bulldog on the red hoodie and a gigantic Green Wolverine on the Michigan hoodie. Total GARBAGE and overpriced. If you want a good product then you should go to the teams website and order it there. No wonder why they don't let you leave a review on there website. They hand pick the good ones that there friends and family write.1984 Retro Bulls "hoodie"
Don't trust their sites products, the company's loyalty, and most importantly their on-site reviews! The only company's that have a perfect "5 star" review are the companies writing their own reviews, or only publicizing the "5 star" reviews they get. ... First off, not a "hoodie". The material is thinner than my work undershirts. Second, everything about what I ordered was misleading! From the company's expectations of the finished produce (I have the screenshots of order confirmation email showing me what I was expecting to get), to whatever it was that ended up on my porch tonight. Everything from the centering of the hood on my throat, to how far lopsided the logo was, to how bad the front pouch is stitched on (it's so far off center I can't use it if I thought it'd help keep my hands warmer in the first place, and it dips so far from one side to the other that I can't hardly get my left hand into the pouch. I wish I could post the pictures I have of what I paid for and got. It's almost embarrassing!
Two Oklahoma Football Shirts
The T-shirt quality is average, the logos are ironed on by someone in an office or garage. Poor Quality. Do not recommend.
T-shirt and crew
The t-shirts ran small for their size and the crew was this and of poor quality. The company claims that they are special ordered and cannot be returned or exchanged. The special order is because I chose one of their designs for the school which they advertise. I did not request anything different than what they offered. Apparently, it is considered a special order as soon as they screen print the school on it. Do not order from this company as you will not be able to return anything if it doesn't fit like it should.
Is 2 Georgia bulldog shirts and a Georgia bulldog coozy retro
The shirts that I ordered were supposed to be a dry fit blend they turned out to be Jersey and cotton. Took twice as long to be delivered as was originally stated. Now I can't find out how to return the shirts since it's telling me they were specially ordered when they weren't. I ordered these from my husband who was an army veteran of 27 years and has supported the bulldogs everywhere we have lived
Sweatshirt
DO NOT order from this company...if something doesn’t fit or you don’t like the item, you CANNOT return the item! I repeat, you CANNOT return anything once it’s ordered and delivered!
Sweatshirt
Sweatshirt itself is good quality and comfortable. The school logo / design they iron on is good, but the color is awful. Ordered a vintage Ok St sweatshirt. The imprint is red instead of Ok State orange. The color looks more like OU red/crimson than Ok St orange
Coffee mug
I've had the same experience that Becky has had. Ordered item on Dec. 4, got email alluding to item being in "pre-shipment," whatever that is, and then NOTHING. I'm not able to get any other info from USPS routing number and not able to get any kind of response from Vintage Brands. They mention a "chat line" but there's no way to access it.
BUYER BEWARE!!Did you ever receive your order?
Sweatshirts
I am very disappointed in this company. Love their options of merchandise but I got a pre shipment notification of my order on Dec 4th. I have tried to contact them several times by email and their message on their website no reply. It is Dec 16 and order is still sitting in pre shipment. Yet their website still says order by today to get delivery for Christmas.
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Sweatshirts
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