WaveInn Reviews
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Daiwa Rod Case
I ordered a fishing rod case on 10/25/2020 with a delivery date in-between Oct. 30th and Nov 3rd. Still no delivery or updates on the tracking.
After multiple interactions with the sub-standard support, the issue has still not been rectified. All I get is a generic template response saying it's held up in customs. Really? for 3 weeks? It's a shame that I have to come here to voice my views since I get no legitimate meaningful response from their customer service. BEWARE of this company.Shimano vengeance fishing rod
Alert.. do not buy at this website
This site is a scammer.
Quality of item is bad and not deliver full item as per description.
Stay away.Shimano vengeance fishing rod
Purchased a shimano vengeance fishing rod but didn't deliver the bottom section of the rod. Bad purchase. Please be careful when shopping on this website. I don't recommend to shop on this site.
Order number 19537299Helly Hansen Jacket
I wish I would have seen these reviews ( and the ones in the app store) before my purchase. It's been over a month and still no package or even the whereabouts according to the USPS. Tryin to contact them for a refund also contacted PayPal for a dispute, hopefully they can help! Stay away from these scammers!!
I have been waiting for more than 2 months for my order! I cannot contact anyone and the country of destination seems to be wrong all of a sudden??????
Fishing Rod
I did some research in the company before hand and still went ahead and made a purchase as they had an item in “stock” that I could only get from the US. So I took a chance bought two items and completely regret it now.
Initially support was reactive, when the initial shipping time frame went and passed blaming COVID but Assured me it would ship within 48 hrs...then the in stocks items suddenly disappeared from my order on their portal without informing me and it’s several days since it was supposed to ship. Still waiting to hear from them and of course the money was taken from my account.
Will update review on outcome.
Update 27/7
Full refund received, they appear to have very poor control on their stock and slow support response times. Waste of my and their time.You pay with paypal pal or credit card? You claim fot the refund or the store refund you? Thanks
Fishing Line
Product didn't arive and support doesn't exist
Fishing Rod
Order #17742584
So I ordered a fishing rod on June 12th. They created a shipping label on June 15th and the package was shipped out on June 17th. On June 23rd, the item arrived in Canada, but according to the tracking information, the notes stated, "Item arrived in Canada damaged." For a shipping carrier to state the item was damaged during shipping, it would mean there is significant damage.
I contacted Waveinn immediately upon seeing the notes on June 23rd to see what course of action should be taken since it's already known to be damaged per the shipping carrier so Waveinn could process a claim against the carrier and either reimburse me or send me a replacement right away.
Waveinn responded on June 23rd by providing me the tracking link to track my package, which I already had and was how I found out the item was damaged and informed them of such.
Waveinn again responded by providing me with the tracking link to my package and I again informed them I had it and then sent them screenshots after opening the link to clearly show both had listed the item as arriving in Canada damaged.
Waveinn then closed my ticket and asked for customer service feedback.
I reopened another ticket regarding the same issue.
On June 26th, after repeated near identical conversations and my screenshots to Waveinn as well as their generic tracking link response, Waveinn eventually wrote back saying:
We are sorry but here is not mentioned the parcel is damaged.
I explained for them to click more, or to use their own internal site to see that it still clearly states the item arrived in Canada damaged.
I eventually received the package on June 26th and as expected, the thin flimsy cardboard box they used was completely crushed to less than half of its original size. I have repeatedly contacted Waveinn including sending them pictures of the crushed box and damage, but they have been completely ignoring me for the past 4 days. I have tried to initiate a claim as well2 rods and a reel
this company will sit on your money for as long as they can (2 months) collecting interest and will have to wait probably another month to conclude an investigation about a refund.. what a scam!
Overalls. Blue. Waterproof.
6 weeks. Haven't seen it.
Clothing
DO NOT ORDER FROM THIS VENDOR. They are located in Spain and cannot deliver their goods to the US due to COVID-19. They will not tell you this on their website and will only reluctantly admit it if, by some miracle, you are able to get in touch with their customer "service" area.
Review with most votes
Fishing Rod
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