yoox Reviews
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Reviews (23)
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Poor packaging and low-quality product photos
My recent experience with this online store has been pretty disappointing. I bought something there back in 2021 and since then, I've had two big problems. First off, I've gotten a few packages that were all banged up, which has been super annoying and inconvenient. The way they pack things seems careless, and it's meant that some items show up not looking too great. On top of that, the pictures of the products on their website are often really bad quality. Not every item has this problem, but a lot of them have images that are blurry or unclear, making it hard to tell what I'm actually getting. It's made it tough for me to decide what to buy and has made me unsure about the stuff I end up getting.
Fashion items
As someone who's not in the US, it's pretty annoying to deal with those steep shipping and duties charges when buying stuff. The products are great and all, but those extra fees totally kill the vibe of shopping. It sucks that you don't get those costs back when you return something, making it even more of a headache. It'd be awesome if there was clearer info upfront and maybe some better ways to handle those expenses for us international shoppers.
Unintentionally smaller size purchased
I ordered the wrong size, but by some stroke of luck, it fit perfectly! Customer service was awesome when I called to cancel the return.
Clothes I bought
I really enjoy shopping at yoox! They have a wide variety of cool clothes in all different sizes to choose from. Making my order was a breeze and my package came pretty fast. I appreciated how nicely everything was wrapped and how eco-friendly it was. Gotta admit, the clothes looked even better in real life than they did online.
Review with most votes
Excellent products
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