All reviews of Julianne
Review about: Klipsch
Bluetooth speaker purchase
I just bought a Bluetooth speaker from a popular store and at first, I was happy with how good it was. But then I started having problems with charging it because it was taking way too long. When I talked to customer service about it, they weren't very helpful and just told me to go to an authorized repair shop. Even after trying to fix it myself, the people there were not helpful at all and didn't really seem to care.
Review about: World of Wallpaper
Teal wallpaper purchase
I got some teal wallpaper on order and had a tough time getting my account set up, so I had to give Customer Services a call. The person who picked up was really nice and helpful, which was great! They made sure my order went through, but then I found out the wallpaper I wanted was all sold out. It'd be cool if they could update the website to show what's in stock. Other than that, I can't wait to get my hands on that wallpaper!
Review about: Recruitee
Easy hiring software
Wow, this software is really amazing! My mom uses it to find great people for her business and she says it's like having a magic wand to hire awesome employees. It's super easy to use and we appreciate how it keeps everything more organized and less stressful. Honestly, if you're looking to hire, you definitely need to give this a try!
Review about: American Residential Warranty
Paying bill
I had to call customer service twice and wait on hold forever just to talk about a discount. I'm a disabled veteran and senior, so I thought maybe I could get a break. But nope, just ended up paying the full invoice without any help. Joel said to write a review for a discount next year, so here I am. Thanks, Joel.
Review about: Aroma360
Aroma diffuser purchase
I recently bought an aroma diffuser from this company, but I gotta say, it was a total letdown. Right out of the gate, the diffuser struggled to work like it should. Sure, it eventually started doing its job, but then it just quit on me completely. When I tried to get help from customer service, they told me the warranty had already run out. Real bummer, right? The warranty only lasted 90 days, and that just wasn't enough time for a product like this. They basically said my only option was to drop another $100 on a new machine. Talk about a ripoff! Needless to say, I was not impressed with their lack of help and the expensive fix. Bottom line, I'd steer clear of this company. Their products are low quality and the customer service is no help at all.
Review about: Holy Stone
Drone received as a gift
I just got a drone as a gift and was so pumped to start using it. But I had to wait for the weather to get warmer because of some temperature limitations. Finally, when I took it out for a spin, the drone fizzled out and crashed during its maiden voyage, wrecking the camera pretty bad. I reached out to customer service for help, but they weren't very helpful and didn't want to assist me without some specific details that I didn't have since it was a gift.
Review about: Urban Revivo
Failed refund process
I asked for a refund from this store back on April 7th, and they said it would take 7-15 days to get my money back. I waited for a total of 26 days with no updates or refund, so I had to send several emails to check on it. It wasn't until I kept bugging them that I finally got my refund on May 8th. The whole experience was really annoying and let me down. If a store says they'll give you a refund within a certain time frame, they should stick to it and let you know what's going on.
Review about: Gamivo
Fraudulent subscription fees
My experience with this retailer was really frustrating. I signed up for their service, but it didn't meet my expectations. Trying to cancel and get a refund was a huge hassle. I had to keep talking to their customer service back and forth before finally getting it sorted out. And even after all that, they still wouldn't give me my money back for the fraudulent subscription fees. It just felt like a total waste of my time and money. I definitely wouldn't suggest this retailer to anyone who wants an easy, stress-free experience.
Review about: TRANYA
Wireless earbuds purchase
The customer service over there is really top-notch. I picked up some wireless earbuds not too long ago, but they crapped out on me pretty quickly. I got in touch with them, and they didn't hesitate to offer up a new pair as a replacement. Now I'm just sitting tight, waiting for the new earbuds to show up. I gotta say, I'm pretty blown away by how fast and on the ball they were in dealing with my problem. I'll definitely be coming back to buy more stuff from them. It's clear they really care about their customers.
Review about: Rhone
12 pairs of underwear purchase
Oh man, let me tell you about the 12 pairs of underwear I got from this company - total letdown. After only a month, I started noticing that every single pair was falling apart. So, I reached out to customer service for a refund. They said they'd give me store credit at first, but then they wanted pics of the damage on each pair. Problem was, I already tossed them out by then, so I was stuck. The crappy quality of the underwear along with the unhelpful customer service has left me super unhappy. I won't be buying from them again.