All reviews of Nellie
Review about: Nomad
New phone setup issue
So, I bought a new phone for my mom and when we tried to set it up, it wouldn't activate! The code kept saying it expired or something. I sent an email to customer support, but they took forever to respond and didn't really fix the issue. Eventually, I just gave up and bought a new plan, which surprisingly worked. Overall, the plans are good, but the customer service through email needs major improvement. Another phone company I used in Europe had way better customer service through WhatsApp.
Review about: Grove Collaborative
Convenient shopping experience
I really like how simple it is to choose what I want and have it delivered to my house. And I appreciate that they let me know when I should make changes to my orders, and I can even pause them if needed. Being able to skip months is a great feature too. The minimum spending requirement is reasonable, and I've been really satisfied with everything I've received from them!
Review about: Ooni
Pizza oven purchase
I just got myself a pizza oven and I gotta say, I am super happy with it. The design is sleek and easy to use. And let me tell you, the pizzas that come out of this thing are phenomenal. I had a little problem with a part that wasn't working right, but when I contacted customer service on Easter, they got back to me in just a few hours. The replacement part showed up at my door 3 days later, which I thought was pretty quick. Seriously, I can't say enough good things about this pizza oven.
Review about: FFL123
FFL license purchase
I was thinking about getting an FFL license from this company, and I gotta say, I was pretty impressed with how professional and reliable they were. Even though I ended up not going through with it right now, I would definitely suggest this company to anyone looking to start that kind of business. They were great at communicating and answering all my questions quickly and clearly.
Review about: Exercises for Injuries
Lifelong Wellness Plan
This whole situation is such a scam, you know? They're going after seniors like my mom, which is just not cool, man. She had no idea about this dumb Lifelong Wellness Plan until it was already too late. And now they won't let her cancel it, they just keep offering her discounts instead. Like, seriously, just fix it already instead of trying to smooth things over. It's so annoying! Hopefully this place does something about it soon.
Review about: Swiminn
"Used" wetsuit purchase
I recently bought a wetsuit from SwimInn and man, I was super let down by the whole thing. The wetsuit I got was definitely not new – it was all dusty, crinkled, and even had writing inside. Like, what gives? I dropped a good amount of cash on this thing and it came all beat up. When I tried to return it, it was a total hassle. SwimInn told me they had to wait for the manufacturer to decide if it was covered by warranty or repair before they could give me my money back, even though they shipped me a used wetsuit in the first place. It made me feel like they didn't care about me as a customer, so I'm definitely not shopping there again.
Review about: Printique
Professional photo prints
I've been a customer for a while and I always love the prints I get. The customer service is amazing and they really care about making sure I'm satisfied. I really like how honest and trustworthy this company is, I've even told my friends about them!
Review about: Enginediy
Steam Beam Engine Kit
I recently got my hands on the Steam Beam Engine Kit and gotta say, I was pretty impressed with how well everything was put together, especially those tiny ball bearings. But, I gotta admit, I had to be really careful and double-check the instructions because the assembly required some serious attention to detail. Lesson learned - always 'Read the Instructions' (RTFI) before diving in. I had to backtrack a few times to make sure everything lined up right with the pictures provided.
Once I finally got it all put together with some careful work, the engine ran smoothly and looked super cool - like a work of art as much as a functioning model. And bonus - the flywheel already had a grub screw in place, so I was able to get it going just by blowing into the boiler.
Overall, I'm really happy with my purchase and how everything turned out, even though it felt like there were just enough screws to get the job done.Review about: Vault Health
At-home testing kit
My experience with the customer service at this company was amazing! At first, I had some trouble figuring out how to order the at-home testing kit on their website. But once I found the contact phone number for help, the customer service reps were so nice, helpful, and fast at fixing all my problems. They really went the extra mile to make sure I had a good experience, and I'm really thankful for how much they cared about making their customers happy.
Review about: DressInn
SuperDry Ella Expedition Bomber Jacket
I found this website and though I was hesitant, I ordered and hoped for the best. The entire process was quite easy and very professional. I am so pleased and even more so, the item is absolute PERFECTION! Even though I was hesitant and delivery a little slower than my impatient heart could handle, I would order from here again and again and tell my family and friends to do so too!!! Hands down, the BEST purchase decision of 2020!!