All reviews of Tracey
Review about: iVisa
Visa
Do your research before buying because i bought the wrong holiday visa.
Review about: omio
Ferry booking from Napoli to Positano on May 21, 2024
I recently booked a ferry through Omio to get from Napoli to Positano, but the trip got canceled. I reached out to customer service to ask about a refund, and a rep named Tsveta helped me out. Gotta say, Tsveta was super nice, helpful, and quick to fix things up for me. Really grateful for her professionalism and great attitude.
Review about: HDIS
Auto-ship cancellation process
I just went through a real headache trying to cancel an auto-ship order on the website. Even after getting rid of the auto-ship and deleting my credit card details from my account, they still sent me the product and charged me for it. Customer service told me to reject the shipment or set up a pick-up for a return, but I wasn't too sure if I'd get a refund on my card. So, I just ended up keeping the product to save myself from any more trouble.
Review about: Rush Charge
2 rush chargers
I bought two rush chargers and I gotta tell ya, I was really let down by the quality. One of them broke after just a few uses, even though I did everything right as per the instructions. The charger ports were so flimsy that they couldn't handle charging unless I held my phone in a specific way. If I just set the phone down, the port would bend and then snap eventually. Considering how much I spent on them, it was a major disappointment.
Review about: Woosir
Personalized order
I spent extra money to make sure my order had a name on it, but when it arrived, it was missing that special touch. I was excited to give it as a gift, but now I don't have time to get it fixed. I am really let down by the service.
Review about: Fahlo
Educational and cute animal tracking device
I've been checking out this product ever since I first saw it on social media, and let me tell you, it did not let me down. The packaging was really cute and informative, and I love that it's both educational and fun. The device itself is easy to use and the app makes tracking animals a breeze. I can't wait to get more to keep helping and learning about different species.
Review about: Campark
Wifi cameras
I bought a bunch of wifi cameras from this company not too long ago and man, let me tell you, it was a total letdown. Soon as I got those cameras, they wouldn't even work right. So I called customer service to tell them what was up and asked for a refund since their site talks about "Free shipping and returns." But instead of helping me out, they gave me a hard time and said I could only swap out the messed up cameras. That's when I decided to hit up PayPal to file a complaint and try to get my money back.
Review about: NexGen Yachting
Perpetual Blue
Terrible Experience! Do not charter from NexGen!
Tons of false promises and advertising. Terrible service once you pay. See notes on our trip below.
Boat issues:
- snorkeling / water scooter was broken the whole trip
- dinghy was broken the first 2-3 days and we had to swim into our destinations
- desalination mechanism was broken the first 4 days and we had to be exceedingly sparing with water
- our right engine broke the 3rd day and was never fixed the rest of the trip. We had to go much slower between all destinations, stop twice to get it fixed unsuccessfully and also had to literally risk our lives helping Hal get moored several times. It was a nightmare trying to do this with one engine in high winds. At one point yesterday, my father had to jump in to get the mooring pole while Hal caught the engine. The current was so strong my father couldn’t make it back to the boat and I had to throw a life saver to him so he didn’t drown.
- severe sewage smell in the middle left and front right cabins for the first 3-4 days till Hal got something to fix it
- back left cabin bathroom toilet went out on day 4 and my wife and I had to share with our kids room the rest of the trip. Hal said this was a known issue with the boat from the previous captain the previous week
- underwater lights not working on the boat
- there was endless and mind numbing beeping on the boat. I’m pretty sure this due to the engine failure but it was a form of torture in and of itself to have to listen to it for hours on end
Chef issues
- the chef slept on the couch in the main living area! This made our only shared air conditioned space on the boat completely unusable the whole trip! How can this be allowed to happen?
- we spent hours before the trip going over and fine tuning the menu with you guys only to find that the chef had completely disregarded it and was cutting corners and serving small meals that weren’t even agreed to by us.
- our alcohol list we had sent to you prior to coming there had been completely disregarded as well. When I asked Hal about this, he said, why are you complaining? Vodka is ...…. Because there was cheap and half used ... bottles on the boat
- the final morning, she literally made or prepared nothing for us
Captain
- rude
- almost impossible to understand when he does speak
- gave us next to no explanation of stops or what to do at them
- the one time we actually sailed, my father asked him a question about how the sails worked and Hal shhhhhd him and said, “I’m busy”
When you spend $30,000 (not even including airfare, hotels, etc) for a weeks worth of vacation, you should not be having to deal with these kids of issues.Review about: Cettire
Bottega Veneta sandals
I have been eyeing the Bottega Veneta BV lido sandals for a while now and made an impulse purchase from their recent sale. I have to say I'm very happy with my experience.
Considering the state we're in now I was expecting delays but surprisingly it arrived in 5 business days. Customer service member Jules was very quick in her response with all my questions (I like to do my research before i buy) and was extremely helpful with her product knowledge.
They have a never ending list of products to choose from and it was easy to navigate through the website. 100% would repurchase from CettireIf this isn't a fake review (lol) they are fake, sorry call your bank and file a chargeback to get your money back asap
Hi Jarrod,
We addressed your issues directly during your charter and even offered you a few week which you accepted! Captain Adrien and Chef Christina look forward to welcoming you aboard Deep Blue in June.
Tracey
Customer Service