All reviews of Verona
Review about: Trafalgar
Trafalgar Tour Patagonia Trip
Trafalgar really messed up on my recent trip to Patagonia. I got Covid and they just left me behind, the whole tour group. I had bought trip insurance through them, Aon Affinity Trip Insurance, thinking I'd be protected. But nope, turns out I was wrong. The agreement I reviewed made me think my hotel and taxi costs would be taken care of since the tour guide didn't help me at all. But Aon Affinity said no to covering those expenses, leaving me stuck and out of money. Trafalgar should be ashamed for not being honest about what Aon Affinity actually covers. Being sick in a faraway place is already scary, but being ditched by the tour group and having to handle everything alone is a whole other level of stress. Trafalgar really needs to rethink their partnership with Aon Affinity and guarantee their customers get the support they need in tough times.
Review about: Mint & Lily
Lucky reorder
I got lucky and found the thing I was looking to buy again this weekend. I've been hunting for it for a while now, so I was relieved when I finally found it on this site. I can't wait for it to get here and I hope it lives up to my expectations.
Review about: ArtPix 3D
Orders, packaging, upset
This order was so different from my usual ones! Normally, I get my stuff in a super cute little box that's perfect for giving as a gift. But this time, my order came in a boring envelope. And guess what? Inside was just my item in a plain black velvet bag. Not cute at all!
Review about: NERO
Unauthorized software subscription
I just had a really annoying experience with this online service I've been using forever. Out of nowhere, they charged me for a software subscription I never even wanted. And get this - they said I signed up for it without telling me. Can you believe that? I was so mad about their sneaky move and I don't think I'll ever use their service again. It's a shame because I've had good experiences with their software before, but now I can't trust them. I definitely wouldn't recommend them to anyone after what they pulled.
Review about: AccuQuilt
Quick evening purchase
I bought something late last night from this company and was surprised by the confirmation I got the next morning. I tried to cancel the order, but they wouldn't help me out, even though it was my first time buying there as an older customer. So, heads up to any other senior citizens thinking about shopping with this company - they're not very willing to work with you if there's a problem.
Review about: Unbounce
My awesome purchase
They were really great. I received my order super quickly and it was the best experience ever. When I had a question, they were super friendly and helpful, like having a big sister.
Review about: CheapAir
Flight booking
I used this service to book a flight for an upcoming business trip, and I gotta say, I was pretty disappointed with the whole thing. The website was a pain to use, took me way longer than I thought to finish booking. On top of that, I ran into some technical issues when I was trying to pay, which just made me even more annoyed. The site not being user-friendly and having glitches made me wonder if I should use it again in the future for my travel plans.
Review about: Enjoy Flowers
Mother's 6-month flower subscription
I recently bought a 6-month flower subscription for my mom from this company, and I have to say I was really let down by the flowers. The second and third deliveries had mostly greenery and very few actual flowers, and to top it off, the third delivery wilted in less than a week. I reached out to customer service, and they said they would send a bouquet for Mother's Day to make up for it, but it never came. It's just not right to have this kind of negligence and bad quality, especially for important days like Mother's Day. It's disappointing that a company like this is backed by platforms like Amazon, because it reflects poorly on the whole customer experience.
Review about: Fetch
Receipt correction for monthly bonus
I thought fixing a receipt for a monthly bonus was pretty confusing. It was tough, especially for someone like me who's not so great with technology. Finding info about the bonus was hard and the steps to correct it weren't very clear. Plus, three days to get it all done seemed super short. I mean, a lot of us have jam-packed schedules with work, family stuff, and other things going on. Giving a week to make the correction would have been way better for everyone.
Review about: KidsHoo
Clothing and toys for kids
My experience with KidsHoo was really disappointing. The website was so confusing to use, the checkout process was a total nightmare, and their customer service was completely useless when I needed help. It took forever for the items I ordered to arrive, and when they finally did, the quality was really low. I definitely won't be shopping here again.