Unbounce - Overall Rating based on 27 reviews
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Awesome service, editor a little too complicated.
The service is awesome! Pages load really fast, templates are great, and it's pretty user-friendly once you get the hang of it. The editor can get a little crowded on smaller screens and the text editor might be a bit tricky at first. But once you figure it out, it's unbeatable! And their Scripts feature is absolutely fantastic!
Prompt and reliable customer service
I had a problem with my order so I contacted customer service for help. They got back to me super fast and fixed everything the same day. I thought they did a great job and were really reliable. Just wanted to say thanks to the team for taking care of me!
Use of Unbounce for 8 months
We used Unbounce for about 8 months until out of nowhere they jacked up the price on us. We were originally paying $225 a month, but then they hit us with a $500 bill. When we tried to negotiate, they just suspended our account and threatened to delete all our data if we didn't cough up the cash within 2 days. And to top it off, they didn't even explain why they suddenly hiked the price to $500 a month.
Online marketing tool
I bought an online marketing tool recently and it was just okay. It did its job somewhat, but nothing to write home about. The price, though, was way too steep for what I was getting. And let me tell you, the customer service was absolutely terrible. I had to deal with a guy named Georg who was really rude and not helpful at all. All in all, it wasn't a great experience.
Online marketing tool
I had such a frustrating experience when I got logged off in the middle of a call with a colleague due to inactivity. I'm on the lookout for software options that don't have this annoying issue.
Bad customer service
Man, I was really disappointed with the customer service I received. They took so long to get back to me, and then they signed off without even answering my question. Not cool at all.
Subscription troubles
My experience with this company was a total nightmare. The sign-up process was super confusing and ended up charging my card for things I didn't even want. The product itself was a pain to use and needed complicated training instead of simple how-to videos. The people I talked to were so rude and acted like they were better than me, which really made me wish I never got involved with them. It was just frustrating and disappointing all around, and I wouldn't want anyone else to go through it.
Website-building platform experience
While Unbounce might look nice at first glance, the way it actually works leaves a lot to be desired. It's frustrating when you're trying to use the different tools and features, only to come across glitches and errors all the time. Even simple things like copying and pasting text can be a struggle because the formatting doesn't show up right. The whole experience of using Unbounce is not smooth or efficient, which makes building a website take way longer than it should. Compared to something like WordPress, Unbounce is just not as easy to use and effective. So, yeah, it might seem cool when you first see it, but in reality, it doesn't live up to its hype.
Frustrating customer service experience
What's the deal with the terrible customer service at this company? It's 10am on a regular workday and I can't even manage to talk to someone. And it's not the first time this has happened! Also, it's just ridiculous that they don't even pick up the phone on weekends. With all the money flowing through their system, you'd expect better customer support. The last time they had technical problems on a weekend, it cost our company thousands of dollars because of 404 errors and disconnections.
Landing page optimization software
The software really helps me out with optimizing my landing pages and improving my campaign results. I like how user-friendly it is, but there are still some ways it could be even better. It would be great to have more templates made specifically for financial services and longer sales formats for technology products that aren't apps. That way, I could create landing pages that really fit my niche. Another cool feature would be the option to send white-labeled emails straight to clients. And if it could integrate with Zoho Campaign Manager, that would make my marketing efforts a lot smoother and help me manage campaigns on various platforms.
Lightboxes causing issues, considering switching
I'm really frustrated with these lightboxes causing issues when I'm trying to set up mobile Stripe integration. It's a major headache and the fact that Stripe doesn't integrate smoothly is really disappointing. I've dedicated a lot of time to this platform, but dealing with different platforms is just too clunky for me.
Fast and customizable landing page creation
I've been using this service for a while and I gotta say, it's been really great. Making landing pages is super easy with all the different templates they offer, some free and some paid. I've been able to make them unique for each of my clients and I've been getting some good feedback. It's true that not every landing page works as well as others, but that's more about how you market them than a problem with the platform itself. You gotta test and make adjustments to see what works best.
Conversion tracking issues
I can't believe how unreliable this service is. It's so frustrating to have conversion tracking problems with Google ads and no solution in sight. We've asked for help multiple times, but they keep ignoring us. It's really angering to be kept in the dark like this, especially when our business is at stake. How do they think they can keep customers with such lousy service? It's just so aggravating.
Online landing page builder
The online landing page builder is pretty easy to use and get around, but I've had some issues with the sales page templates being too limited and not having enough mobile-friendly options. It's been really frustrating trying to make my page look good on phones and tablets, only for things to end up all over the place. Even though it's simple to make landing pages, not being mobile-friendly has really hurt how well my campaigns do.
Integrated Landing Page Builder
As a customer who uses an integrated landing page builder, I really like how easy and convenient it is to use this platform. Being able to create custom landing pages without having to know how to code is a big plus for anyone trying to improve their online presence. But, there are some downsides to think about, like the cost of professional add-ons and the restrictions on custom domains. Despite these issues, the platform offers a lot of features and has a user-friendly interface that make it a great tool for businesses looking to boost their conversion rates and capture leads effectively. Even though the pricing may seem a bit high compared to other options, the quality and functionality of the platform make it worth the investment for those who are serious about improving their online marketing efforts.
My awesome purchase
They were really great. I received my order super quickly and it was the best experience ever. When I had a question, they were super friendly and helpful, like having a big sister.
Got help from customer support
I had a problem and Mark Ryan helped me out really quickly. He was super nice and solved my issue fast. I was really happy with the assistance I received!
Unreliable software
My experience with this software was really frustrating. It had so many bugs, with the preview mode showing something totally different from the edit mode. I wouldn't suggest using this software at all.
Page design, reporting, integration
As a user checking out the design features on this tool, I have to say the designs are really great. It's super easy to make landing pages that look professional and attractive. But the reporting part has been a bit of a letdown. The reporting features just aren't robust enough to really dig deep into the data and handle things efficiently. A good testing tool should have solid reporting options, which this one is lacking. Plus, not being able to connect with other lead capture and website tools is a bummer and makes the workflow less smooth and efficient.
Waste of time
This tool is the worst. I wasted so much time trying to create something awesome, but it kept glitching out on me. The bugs are so frustrating, and the customer service is not helpful. It's just not worth it, trust me.
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