Funjet Vacations Reviews

: 22
27% Would buy here again

Most relevant positive review

  2023-11-04
Christmas all-inclusive vacati
Christmas vacation was so awesome! The all-inclusive hotel we stayed at was absolutely incredible...Read on
D. Johnston

Most relevant negative review

  2024-04-03
Vacation booking
I booked a vacation with this company and man, it was a complete disaster. The customer service w...Read on
Gonzalo

Review with most votes

  2023-01-31
Efficient
As a client of Funjet Vacations, I have had nothing but positive experiences with the company. Fr...Read on
Kale Marquardt

Reviews (22)

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    Destination wedding trip

    I just booked a trip for my brother's wedding in September through this company. Unfortunately, there was a mistake with my last name on the flight booking, and now I might have to cancel and rebook, which means more money and a ton of stress. I tried to get them to fix it, but they said no, which is super frustrating. To make matters worse, my reservation disappeared from my online account, which makes me even more skeptical of them. The customer service has been really disappointing, and I'm not happy with how they've handled this whole thing.


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    All-inclusive vacation package

    I just had the worst vacation ever! I decided to book an all-inclusive vacation package through a travel agent, but they used a really terrible company for their packages. We ended up in Punta Cana, and let me tell you, it was an absolute nightmare. The resort we stayed at was awful - dirty, rundown, and just a disaster. The staff at the front desk were so rude, the rooms were falling apart, and the food and drinks were terrible. It was a complete waste of my time and money. Overall, the whole experience was a disaster and I wouldn't recommend booking through this company to anyone. Avoid at all costs!


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    Bed bug infestation at Grand Oasis Hotel

    My stay at the Grand Oasis Hotel was a total letdown. When we got there, the rooms we were given didn't match what we reserved - just one bed instead of the two we needed. And that was just the start of our problems. The worst part was finding out our room was full of bed bugs. It totally wrecked our trip and we had to toss out all our stuff to avoid bringing them home. The hotel staff hardly did a thing to help, and their customer service was terrible. From mix-ups with wristbands to room service being a no-go and the medical staff being unhelpful, the whole stay was a nightmare. I'm really not happy with how I was treated and the resort's false advertising. I'm asking for a full refund for this awful experience.


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    Last-minute cancellation

    I had to cancel a reservation last minute with this company because of a family emergency. They wouldn't give me a refund, saying my reservation wasn't refundable. It was really frustrating and disappointing. I had to scramble to book with another airline. I would recommend being cautious before booking with them.


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    All-inclusive Adults-Only Resort Booking

    I just went on a trip to an all-inclusive, only-for-adults resort, but when I got there, I found out they had too many people booked and couldn't accommodate us for the whole time. We had to stay at a family resort for two nights before finally going back to the original place for our last night. I was bummed because I picked the adults-only spot so my husband, who's a teacher and needed a break from kids, could chill out. But, even though it was a hassle, the hotel staff at both places were pretty helpful in making sure we got settled in.


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    Vacation package to bahamas

    DO NOT USE THIS COMPANY! They are a total scam looking to take your money, they cancelled my booking that I paid in full for without speaking to me and then told me I would only receive a travel credit. They recommended I file a claim with my credit card if I wanted my money back. Total scam!


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