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Family insurance plan
I got this family insurance plan through my job with this company. But after 8 months, I ended up in the hospital needing treatments, and the insurance denied all of them. It was super frustrating and disappointing to see that they cared more about money than helping their customers. Based on my experience, I wouldn't suggest going with this company.
Roofs inspection after hailstorm
I had to deal with this insurance company after a hailstorm messed up my neighborhood. I'm not gonna call them out, but let's just say they were taking their sweet time to check out the damage on my roof. It felt like they were moving super slow, meanwhile my neighbors were already getting their roofs fixed. The whole thing was annoying and got me thinking if I made the right call going with them for my insurance stuff.
Insurance policy purchase
My experience with the company has been kind of up and down. At first, I was really happy with the service from Allstate, but lately I've been feeling pretty annoyed. When I had to get some important paperwork done quickly, I ended up waiting longer than I thought I would, and sometimes the papers didn't show up when they said they would. This just added extra stress and messed up my plans. On top of that, I've noticed that their prices seem a bit high compared to what other companies are charging.
Insurance policy purchase
I had a really bad experience with my insurance provider recently. I gave them all the correct info, but they messed up my policy by getting my date of birth wrong and charging me way more than we originally agreed on. The agent I talked to didn't seem to know much and wasn't very professional. They didn't take my concerns seriously at all. I've been with another insurance company for more than 20 years, but I decided to switch because this one had better prices. Now I regret my choice because of how incompetent and rude they've been.
Insurance Agent Phone Call
I got a call from one of your agents trying to sell me something. I told them nicely that I was happy with my current insurance and asked to be taken off the list, but they just hung up on me. It wasn't cool and it doesn't make your company look good.
Biannual reviews and Drive-wise program
We started using this new insurance company that has a funny little thing called DriveWise. My mom, my sister, and I all joined up for it. My mom had a hard time getting her phone set up with it for like 3 1/2 weeks! And now, it doesn't even track her drives to work or coming back home, or when she goes to pick up my nephew from school, to church, or just out window shopping! We've been using this program since May 1st, and it's only logged three trips! It's such a joke!
Policy change request
I tried to change my policy before it was time to renew because my monthly charges went way up. I talked to customer service guy, Simpson, but he wasn't very good at getting back to me. He did reply eventually, but then he just stopped responding out of nowhere, leaving me in the dark. When I called to check in, I was just sent to voicemail and nobody called me back. It's not cool to ignore important requests from customers like that.
Insurance claim for water damage
When I got back home and saw the water damage, I called up the insurance company right away. Dealing with this whole mess and trying to get everything sorted out has been a real pain in the neck. I've been on the phone with adjusters, had them come out to look at the damage, but it feels like everything is moving at a snail's pace. It's already April, and we still haven't seen a dime from the insurance company, even though we've been paying our premiums on time. The longer it takes for them to approve the repairs, the worse things get in our house. All this back and forth has really stressed us out and put a strain on our finances. It's frustrating to see how slowly they're handling our claim, especially when I hear about our neighbors getting quick and easy service with their own insurance claims.
Recommended
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About Allstate
A lot of people spend a lot or even go at a big loss after accidents because they didn't make plans for unforeseen circumstances. Any means of indemnity against the future occurrence of an uncertain event is known as insurance. Simply put, it is a way of protecting people from financial loss in cases of unforeseen circumstances. Having insurance for homes, companies, health, education, cars, or properties provides people with financial support and also reduces uncertainties. Another reason people need to be insured is to share risks, have protection, and also meet legal requirements.
Allstate is one of those companies that claim to have the interest of people's future in their heart, hence they set up insurance for them. Do you want to learn more about the company and its variety of services? If yes, then you should visit the customer review section of Allstate to know what past and existing customers are saying about the company for the best guide.
About Allstate
Allstate is an insurance company that started April 17, 1931, as part of Sear, Roebuck, and Co. The company is headquartered in Northbrook, Illinois, US. As of 2019, the company has about 45780 employees working under them as a team.
Beyond Body, claim to also have personal lines insurance operating in Canada. Its subsidiaries are Allstate India, National General Insurance, Encompass Insurance Company, Allstate Northern Ireland, Insurance SquareTrade, and Allstate Identity Protection. In 2019, Allstate ranked 79th in the Fortune 500 list of the largest United States corporations by total revenue.
Allstate claims to protect about 16 million households from the uncertainties of life. Customers can connect with the company on their social media platforms which include Facebook, Twitter, Linked In, YouTube, Pinterest, and Instagram.
Products and services of Allstate
Allstate is an online platform for an American insurance company. The company claims to offer insurance for Autos, Homes, Motorcycles, Rentals, Offroad, Banking, Life, Business Boat, Landlord, Retirement, and Condo.
To make payment for auto and property insurance on the website customers have to log in to their account and use the Quick Pay option or call the automated pay by phone system at 18009011732. For overnight payment, customers are to send a mail to Allstate Payment 1501 N Plano Road Suite 100 Richardson, TX 75081. A similar method applies to all other insurance payments but different mailing addresses. They also claim to offer conversant customer service that guides customers on every step.
Complement, complaints, and tips for Allstate
Have you ever patronized Allstate? If yes, then you are in the best position to tell others about your experience using the services offered by the company. Were the services as the company claimed? Were the services worth your investment? Rate their customer service on a scale of 1-10? Do you in any way feel cheated after patronizing the company? Was there any difficulty paying for your policy on the website? Would you recommend Allstate to anyone? Kindly share your customer review and experiences using Allstate to help the company serve other customers better. Your feedback will be highly appreciated.
Review with most votes
Recommended
I was financially unstable, because my store got robbed... I went bankrupt. I tried getting my business back in shape through business loans... but all my applications were decl... Read onBy: Richrd Greene