Allstate Reviews

: 14
29% Would buy here again

Most relevant positive review

  2024-02-13
Quick car door unlock
I was really impressed by how quick and efficient the technician was. He showed up at my location...Read on
lennie

Most relevant negative review

  2024-04-02
My car accident claim with ins
My experience with this insurance company was awful. I got sideswiped by a driver insured by them...Read on
Charlotte Kris

Review with most votes

  2023-05-16
Recommended
I was financially unstable, because my store got robbed... I went bankrupt. I tried getting my bu...Read on
Richrd Greene

Reviews (14)

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    Recommended

    I was financially unstable, because my store got robbed... I went bankrupt. I tried getting my business back in shape through business loans... but all my applications were declined due to my poor credit score. I was looking for help online... then I came across positive reviews of 760Plus Credit Score on different credit forums. I looked them up and discovered they were highly rated, so I contacted them. I was amazed when I pulled my report after 11days: All my negative collections were cleared and my credit score changed from 590s to 780s. Thanks to you guys and I really appreciate it.


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    Quick car door unlock

    I was really impressed by how quick and efficient the technician was. He showed up at my location within 20 minutes of me calling for help and had my car door unlocked in no time. I really appreciated his professionalism and how dedicated he was to his job.


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    My car accident claim with insurance

    My experience with this insurance company was awful. I got sideswiped by a driver insured by them, and they rejected my claim without even talking to the witness who saw it all. I had to practically plead with them to reach out to the witness, and when they finally did, they didn't care about what the witness had to say. It felt like a scam to me, and I definitely won't be doing business with them in the future.


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    Homeowners insurance

    I've been with this company for 23 years, always paying on time and never needing to make a claim. But out of the blue, they decided to cancel our coverage without telling us why. Now we're stuck scrambling to find a new provider. It's pretty clear that this company doesn't value loyalty or ethics when it comes to their customers. I'd definitely suggest looking elsewhere for insurance.


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    Unsatisfactory policy cancellation process

    I had a really bad time trying to cancel my insurance with this company. Even though I did everything I was supposed to do, they're making it super hard for me to switch to a better insurance company. They wouldn’t give me any money back for extra coverage, and they wanted me to call on renewal day to cancel or pay half the policy up front. It feels like they're trying to trick people out of their money. I'm so disappointed in how they handle cancellations.


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    Auto insurance pricing

    I just renewed my car insurance policy with my company and man, was I bummed about the price. I mean, I've been with them for years, never been in an accident, and have a squeaky clean driving record. But somehow, my monthly premium is way higher than I thought it would be, especially when I compared it to what others are paying for the same coverage. It's just not fair and it's got me feeling pretty ticked off and like they're trying to rip me off.


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    Auto insurance with terrible customer service

    This insurance company is a real pain to deal with, I'm telling you. The fees and extra charges they slap on feel like they're just trying to steal from you. It's obvious they care more about money than actually helping customers. I've only been with them for a little bit, and I'm already sick of how little they seem to care and how unprofessional they are. Every time I talk to them, I end up feeling annoyed and like they don't really care about me at all. Do yourself a favor and steer clear of this company.


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    New home insurance

    I got new home insurance from Priscilla G. right before closing on my house. They charged me for a whole month when I didn't even own the place yet! After that, I never heard from Priscilla again. I ended up dealing with Anthony Jibreel, who told me that Allstate couldn't insure my home. He promised me a refund, but all I got was a partial one. I'm still waiting for the rest of my money back. It's been a mess - terrible service, no communication, and mishandling of my money. I've made countless calls and sent emails, but no resolution in sight.


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    Home insurance

    Yeah, so I got this home insurance and man, it was a real hassle. They flat out denied someone just because of their skin color, like, seriously? Not cool at all. They definitely need to be called out for that kind of discrimination. They need to step up and treat everyone the same, no question.


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    Family insurance plan

    I got this family insurance plan through my job with this company. But after 8 months, I ended up in the hospital needing treatments, and the insurance denied all of them. It was super frustrating and disappointing to see that they cared more about money than helping their customers. Based on my experience, I wouldn't suggest going with this company.


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    Roofs inspection after hailstorm

    I had to deal with this insurance company after a hailstorm messed up my neighborhood. I'm not gonna call them out, but let's just say they were taking their sweet time to check out the damage on my roof. It felt like they were moving super slow, meanwhile my neighbors were already getting their roofs fixed. The whole thing was annoying and got me thinking if I made the right call going with them for my insurance stuff.


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    Insurance Agent Phone Call

    I got a call from one of your agents trying to sell me something. I told them nicely that I was happy with my current insurance and asked to be taken off the list, but they just hung up on me. It wasn't cool and it doesn't make your company look good.


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    Policy change request

    I tried to change my policy before it was time to renew because my monthly charges went way up. I talked to customer service guy, Simpson, but he wasn't very good at getting back to me. He did reply eventually, but then he just stopped responding out of nowhere, leaving me in the dark. When I called to check in, I was just sent to voicemail and nobody called me back. It's not cool to ignore important requests from customers like that.


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