All reviews of Willms
Review about: Milk Bar
Online order for cookies
I just ordered some cookies online, but the first box never showed up. The tracking info said the label was made, but the package never got moving. But, when I contacted customer service, they were actually super nice about it. They apologized, gave me back the shipping money, and sent out a new box of cookies. And let me tell you, those cookies are delicious! I definitely recommend giving them a shot. It's nice to see a company that really cares about their customers and takes responsibility for any slip-ups.
Review about: Moonpig
Late birthday card delivery
I just don't get why it's so hard to get a birthday card delivered on time. I got a card for my nephew's birthday and now it's Friday, his birthday was on Sunday. Supposedly, the tracker said it would arrive by Wednesday, but it's still out for delivery! Seriously, just step up your game and deliver the card on time. It's not that complicated, it's just a card delivery for crying out loud.
Review about: Reading Eggs
Online educational program for kids
I've been using this online educational program for my kids for a couple of years now and let me tell you, I am super impressed with the results. Despite what some negative reviews might say, I've found the program to be really engaging and helpful in boosting my kids' reading skills. One thing that really helped was figuring out how to turn off the 'games' feature from the control panel early on, so my kids could stay focused on the learning stuff. Plus, the customer service team has been really quick to help with any questions I've had, making the whole experience nice and easy. The worksheets that come with the program have been a great extra resource, but they're not necessary for it to work well. And the online library with books for their age group has been a big hit in my house, getting my kids excited about exploring all kinds of reading material.
Review about: OneCall
Single speaker purchase
I recently bought a single speaker and I gotta say, the service I got was top-notch. At first, the company seemed a bit unsure when I only ordered one speaker, but they quickly reached out by phone and email to confirm my order. It's rare to find this level of attention and customer service these days. And even though their prices aren't the cheapest, the quick delivery totally makes up for it. I ordered at 7 pm and by 9 pm, Fed-ex was already on it. The next morning, my package had already made its way through Billings, MT. I was super impressed with how fast they processed and shipped my order. No complaints from me - I'd definitely do business with them again in the future.
Review about: Iconic Paw
Dog portraits for family
Oh my gosh, I ordered these really awesome dog portraits for my family and they turned out amazing! I got them for my sister and mom, and they absolutely loved them. The portraits were so nice and the quality was top-notch. I was surprised that they didn't just use any picture I sent them - they actually asked if I wanted any changes. It was so cool and made me feel a lot more confident about my order!
Review about: Mystery Tackle Box
Mystery Tackle Box subscription
After reading some of the negative reviews, I was hesitant to try Mystery Tackle Box. But I took the plunge and was pleasantly surprised. The box I got was full of top-notch lures that would've been way more expensive if bought individually. I'm really happy with my first box and plan to keep getting them.
Review about: FLOWERBX
Wedding anniversary roses
Just got some roses for my wedding anniversary, but saw they were going to come a day late. Luckily, I contacted customer service and Giulia was super helpful in getting me a new order that will arrive on time. I've gotten roses from them in the past and they're always beautiful. Shoutout to Flowerbx and Giulia for coming through in the clutch!
Review about: Allstate
Auto insurance with terrible customer service
This insurance company is a real pain to deal with, I'm telling you. The fees and extra charges they slap on feel like they're just trying to steal from you. It's obvious they care more about money than actually helping customers. I've only been with them for a little bit, and I'm already sick of how little they seem to care and how unprofessional they are. Every time I talk to them, I end up feeling annoyed and like they don't really care about me at all. Do yourself a favor and steer clear of this company.
Review about: Myprotein
Protein powder purchase
I've been a customer of this company for a while now, and while I've always thought their products were top-notch, I do have one big issue - the inconsistency in flavors. I like that they come up with new flavors like caramel popcorn or chocolate pudding, but it's frustrating when I can't order my old favorites. It's a letdown that every time I go to order, the flavors seem to change, making it hard for me to get the ones I love. I think they should find a balance between offering new flavors and making sure the classics are always available for customers like me who count on them.
Review about: AlignerCo
Clear aligners purchase
I just got some clear aligners and my experience with the company was really good overall. At first, I had a hard time making my impressions right, but Jay Smith, the customer service rep, helped me out a lot and I eventually got it right after a few tries. The aligners came on time and they're already doing a great job straightening my teeth. I'd definitely suggest this company to anyone looking for clear aligners to fix their teeth.
Review about: Twigby
Quick and efficient service
I was really happy with the customer service I got from the company. The reps were super nice, helpful, and easy to reach, which made everything go really smoothly. I did have some small problems with the service at first, but the customer service team helped me fix them right away. The prices were fair and setting everything up was easy. I'd definitely suggest this company to anyone who needs a reliable and affordable option for their communication needs.
Review about: Shapermint
Fabric quality, size issue, excellent customer service
Even though my purchase was a little too small, I really liked the amazing quality of the fabric. The customer service at this company was outstanding - they dealt with my issues promptly and sent me replacements without making me return the ones I already had. All in all, shopping with this company has been fantastic, and now they're my first choice for shapewear.
Review about: Clinique
Gift set for my wife
I bought a gift set for my wife at this place not too long ago, but things didn't go so well. I wanted to return it after Christmas for a refund since it couldn't be exchanged. But it's been way too long and I still haven't seen my money back. I've tried contacting their customer service multiple times, but the only way I can reach them is through WhatsApp. All they do is apologize and promise to sort it out soon, but they never actually do. I'm so disappointed with their poor customer service and how long it's taking to get my refund. I'm even thinking about taking legal action for theft and fraud.
Review about: Les Belles
Sheer Noir tights
At first, I wasn't sure about those Sheer Noir tights. I saw an ad saying they were a hit with boyfriends, and I was like, really? But then I thought, why not give them a try? And let me tell you, I was pleasantly surprised. These tights were far from basic. The sheer material gave a classy vibe, and the design was chic with a touch of edge. Even my boyfriend, who usually doesn't pay much attention to clothes, noticed how these tights stood out from the rest. Overall, I was really impressed with the quality and style of the Sheer Noir tights.
Review about: Altra Shoes
Shoes falling apart
I bought a pair of shoes from this company not too long ago, and man, was that a mistake. I've only had them for a few weeks, and they're already falling apart. I've tried reaching out to their customer service through their website a bunch of times, but I haven't heard anything back. It's really disappointing and frustrating dealing with this lack of communication and cheap quality.
Review about: Bergdorf Goodman
Golden Goose sneakers
I was kinda skeptical about buying from BG because of all the bad reviews, but I really had my heart set on those Golden Goose sneakers. Surprisingly, my experience turned out pretty good. Ordering was easy peasy and I got my shoes no problem. The only hiccup was that they came a little late, but not a big deal for me. All in all, I'd definitely think about shopping here again for those rare finds.
Review about: Cuckooland
Awesome lights!
I got these awesome lights from Cuckooland and couldn't wait to hang them up in my room. But when my package came, I saw that a few of the lamps were smashed during the way here. I got in touch with customer service, sent them a pic of the broken ones, and they were really cool about it. They sent me a new set of lights pronto and they were just what I wanted! They look really chic and make my room look so much better.
Review about: Piedmontese Beef
Single-sourced beef purchase
I recently bought some beef from this company that only comes from one source, and I gotta say, I was super impressed with how good it was and how easy it was to get it. Where I live, it's tough to find really good beef cuts close by, so I usually have to drive pretty far to get them. But Certified Piedmontese solves that problem by sending top-notch beef products straight to my door. The meat was really fresh, packed with flavor, and definitely better than I expected. I'm so thankful for the convenience and top-notch quality that this company provides.
Review about: LycaonBoard
175MM Pneumatic Wheels Kit
I ordered a 175MM Pneumatic Wheels Kit from the website back in July. I received a notification that it was delivered, but it never actually arrived. I went to the post office to check, and they told me that the tracking number I was given was invalid. Couldn't get in touch with customer service, they were impossible to reach. My advice is to avoid this company, their dishonesty and terrible service are not worth your time or money.
Review about: NOTINO
Fragrance purchase
I just bought a fragrance from this company and I have to say, I was really impressed with how fast and smooth the whole process was. Ordering was a breeze, I found exactly what I wanted without any trouble and checked out in no time. The website was super easy to use, had all the details I needed to make a smart choice.
Review about: TIJN
Two pairs of prescription glasses
I didn't actually check out any reviews before I ordered, but I decided to take a chance and ended up getting two pairs of crystal clear prescription glasses. And to top it off, they came with the right anti-glare coating. Gotta say, I was really pleasantly surprised by how good the quality was and how quick the service was.
Review about: Home Depot
Kitchen cabinets
Before you go and buy kitchen cabinets from that store, I suggest you check out this YouTube video called "REVIEW OF AMERICAN WOODMARK CABINETS AND HOME DEPOT". It really gives you some good info and tips about the cabinet brands they have at Home Depot and other places. It's smart to do your homework and know the scoop on those products before you drop a bunch of cash.
Review about: BiggerBooks
Book purchase for student
Ordering the book was easy enough, but there was some confusion about needing separate logins for parents and students. It was kind of a hassle because my son had to use my login info to get to the book. It would have been great to have clearer instructions on how to set up separate logins and avoid this whole mix-up.
Review about: BodyGuardz
Replacement screen protector
Blake from customer service was amazing! He was so helpful and patient, walking me through the process of ordering a new screen protector for my son's iPhone. He really made me feel valued and cared for, which totally made my day.