AlignerCo - Overall Rating based on 26 reviews

92% Would buy here again




Featured Reviews

Most relevant positive review

  2024-05-22
Quick understanding of impress
The customer service folks really went above and beyond to explain how to make good impressions f...Read on
Melody Price

Most relevant negative review

  2023-03-03
aligners
Terrible customer service! poor productRead on
Jo Bloe

Review with most votes

  2023-03-03
Nighttime Aligners
Purchased nighttime aligners on 10/14/2022. Communication with company was incredibly difficult t...Read on
Edythe Ryan

Reviews (26)

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    Quick understanding of impressions

    The customer service folks really went above and beyond to explain how to make good impressions for my aligners, as well as what not to do. They also threw in three extra pairs of base and catalysts for me, which was really nice. They even set up another video call just to double check that I did the impressions right. All in all, my experience with the company has been pretty positive.


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    Free impression kit, responsive customer service

    I got this cool free impression kit from a company and I've been really impressed with how helpful they've been. They're super easy to communicate with and they always respond to my questions really quickly. I had some trouble with my impressions at first, but they were so nice about setting up a video call to walk me through it without charging anything extra. I really hope their service stays this awesome moving forward.


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    Aligner purchase for two family members

    Everything has been going well so far! The chat was really helpful in answering all of my questions and calming my nerves. I compared prices from various places and this was definitely the cheapest. I'm excited to use Affirm for monthly payments, it's pretty neat. Hopefully this company is trustworthy and we end up with great looking smiles!


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    Invisalign purchase experience

    I was a little nervous about trying an online teeth straightening system at first, but I'm pleased to say that everything went really smoothly and surpassed my expectations. The customer service rep I spoke with was super helpful, taking the time to walk me through everything in a patient and professional manner. The actual product worked just as they said it would, and I'm happy with the results I saw within the expected timeframe. Plus, the pricing was pretty fair compared to other options out there.


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    Mike was awesome!

    Mike Anderson was really awesome and he helped me out a ton. He didn't get frustrated at all when I had to take a break because my little sibling was acting up. I'd definitely recommend my friends to go see Mike because he explained everything so clearly.


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    Clear aligner treatment

    The clear aligner treatment process went really smoothly. I had some trouble with crowded teeth in the front bottom part, which made them bump and chip. But thanks to the treatment, my teeth aren't crowded anymore and the issue is fixed. The team at the company was great at keeping me in the loop and answering any questions I had. They really listened to what I had to say and made sure the treatment plan worked for me, so I got the results I wanted. Overall, I'm super happy with how everything turned out and I would definitely suggest this treatment to anyone else dealing with similar issues.


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    Affordable clear aligner

    AlignerCo was great! Their customer service team really helped me out during my treatment. I had a lot of crowding on my bottom row, and some of my teeth were turning because of it. Even though the aligners were thin and got a couple cracks, my treatment went well, and I'm happy with how everything turned out. I've been using the retainers for over a year now, just wearing them overnight once or twice a week to keep up the results. I definitely suggest giving AlignerCo a shot!


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    Clear aligners purchase

    I did a lot of research before I decided to get my clear aligners. I checked out reviews online, compared prices, and even went to see a local orthodontist to get their opinion. Even though other places were a bit more expensive, the clear aligners I ended up getting were way more affordable, which made it a good choice for me. Starting my treatment was easy and simple. The putty stuff was simple to use, and sending it back in the prepaid box was convenient. When I got my separate aligners, I just followed the instructions on when to switch to the next set. Over a few years, I've been really happy with my decision to go with this clear aligner provider. Even after I finished my treatment, I only wear my retainers a few times a week to keep the results. Having a personal consultant available to answer any questions that came up also made the whole experience really positive.


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    Clear aligners purchase

    I just got some clear aligners and my experience with the company was really good overall. At first, I had a hard time making my impressions right, but Jay Smith, the customer service rep, helped me out a lot and I eventually got it right after a few tries. The aligners came on time and they're already doing a great job straightening my teeth. I'd definitely suggest this company to anyone looking for clear aligners to fix their teeth.


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    Aligners, video session, trays too big, friend used before

    I just had my video call with the person who got me started, and they were super nice and really explained everything well. I had an issue with the trays they sent me being too big, and it took a really long time to get new ones that actually fit. But the customer service was awesome and they were so helpful while I waited. My friend tried this company before and got great results, so I'm hopeful it works out for me too!


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    Teeth straightening kit

    I just finished using this teeth straightening kit, and it was a piece of cake. The instructions were straightforward, and all the tools I needed were right in the kit. The customer service was top-notch too. They always answered my questions and kept me informed about how I was doing. I felt like they had my back the whole time. And my favorite part is that my smile looks fantastic now! It's amazing how much better it looks. Plus, it didn't break the bank. I would definitely suggest this kit to anyone who wants to straighten their teeth affordably.


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    Treatment plan assistance

    Ele was so awesome throughout the whole thing. She was always available for a chat and knew so much about the treatment plan process. I can't wait to see how it all turns out. She's been incredibly helpful and always there when I need her.


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    Impression assistance

    Aaron was amazing! He helped me out with my impressions and was so nice and helpful. He made sure to explain everything to me so I knew exactly what was going on. He even made sure I had my return label before we finished chatting. He paid such close attention to detail and I could really tell that he cared about making sure I got what I needed.


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    Difficulty with aligner instructions

    The instructions that came with my first set of aligners were not very clear. They didn't explain everything I needed to know, like what to do with the round cotton pieces. Because of this, I had a hard time figuring out how to put the aligners in my mouth correctly. I eventually got it right after trying different ways, but it would have been much easier with better instructions.


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    Braces replacement

    I was really concerned when my old braces broke, but this new company came through and saved my teeth. The whole experience was easy and I'm really pleased with how my teeth turned out. Plus, it didn't break the bank, so that was a huge relief!


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    Impression assistance and upgrade

    Jay was such a huge help through everything! He really took the time to walk me through any problems I had with my impressions, making sure I knew what was going on. His attention to detail and checking my trays helped me feel confident in my choice to switch to the nighttime ones. Thanks so much, Jay, for all your knowledge and help in getting me the smile I've been wanting!


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    Incorrect tray size received

    I just bought some impression trays and they turned out to be too big for my mouth. So, I decided to hit up customer service through chat and man, they really came through quick and helpful. In just about three minutes, they sorted out my problem, answered all my questions, and gave me all the info I needed.


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    AlignerCo

    I did a lot of research before I chose this company. The aligners are really good quality for the price, which I was pleasantly surprised by. I did have some problems with the molding process, but a customer service rep named Ele helped me out. There was also an issue with one of the retainers, but Ele from customer service fixed it quickly.


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    Clear aligners purchase

    I absolutely loved working with this company. The customer service was amazing, super efficient, and always on time. The whole process was really easy and the end results were even better than I expected. I had the pleasure of working with a fantastic representative who was awesome every step of the way. Thanks so much for helping me get a smile that boosts my confidence!


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    Aligners were super easy

    Dealing with them was a breeze. I'd definitely recommend them to my buddies! And the cost was amazing, much cheaper than the other places I checked out for my aligners.