3Avape - Overall Rating based on 28 reviews
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E-liquid purchase
The customer service at 3Avape was amazing! They responded super fast and were always really nice whenever I had questions. The prices for the e-liquid I bought were pretty good, but I did notice that the shipping fees were a little higher than what other places around here charge. However, I was still really happy with how everything went down and I for sure would think about ordering from them again next time.
Delayed order shipment
I recently bought something from an online store, but it hasn't been shipped yet, even though it's been two weeks. I've sent a bunch of emails asking about my order, but I haven't heard back from customer service. It's really frustrating and I'm not happy with my experience at all.
Vape order
I attempted ordering from this place, but it was a complete disaster. I placed two orders and haven't gotten any updates on when they'll get here. One order has been stagnant for what seems like a lifetime. I've tried emailing them, but it feels useless. I wouldn't suggest purchasing from here. It feels like they want me to send a smoke signal just to get a reply. If my items don't arrive soon, I'll need to do something about it.
First purchase issue
I just bought something from this company for the first time and ran into some problems. But I have to give a shoutout to their customer service team because they fixed everything within a day. My first experience buying from them wasn't great, but the fast and effective help from the customer service team really turned things around.
Unreceived order
I ordered some vape supplies a while ago, but I still haven't gotten my package. The tracking information has been showing 'in transit' since October, and even though I tried contacting customer service, there's been no solution. It's frustrating not knowing anything about my order. I had to file a dispute just to get a tracking number, which shouldn't have been necessary. This whole situation has really upset me, and now I'm worried that this online store might not be on the up-and-up. I really hope my money wasn't wasted on order #100077155.
Slow order processing and lack of communication
I ordered from this company about 2 weeks ago and I still haven't heard anything about my order. It's really frustrating not knowing what's going on with something I paid for. I know delays can happen, but just a quick email to update me would've been nice. Transparency and communication are important to me as a customer, and I'm not seeing much of that here. I'm starting to worry if I'll ever get my order, and that's not a situation I want to be in as a customer.
vaporizer kit
I'm so frustrated with this company, they are seriously unreliable. I've been waiting for my package for three whole months and still haven't gotten anything. It's not right that I have to go to other websites like bestcaremedicals to find the stuff I need. They never keep me in the loop and just leave me hanging. I deserve better service from a company in this field.
Replacement item never received
I ordered a replacement item around 6 months back. But a month after placing the order, I found out that the original item was no longer available. They asked me to pick a different item, which I did right away. However, it's been months now, and I still haven't gotten the replacement. I've sent them emails multiple times, but they haven't replied at all.
SX Mini MX purchase
I bought the SX Mini MX about two months ago and it's been nothing but trouble from the start. I contacted customer service and even sent a video to show the problems, but they wouldn't replace the defective product. I'm really disappointed with the lack of help and I wouldn't recommend buying anything from this company again.
Vaping supplies
I just bought some vaping stuff from this online store and I have to say, I was really impressed with the whole experience. The website was super easy to use and find what I needed. Ordering was a breeze with simple instructions and payment choices. The customer service was great too, they were quick to help with any questions I had. Plus, the prices were fair and the products were top-notch. I'm definitely happy with my purchase and would totally recommend this store to anyone looking for vaping supplies.
Visticking VK530, mesh tank, and coils
I recently bought the Visticking VK530, a mesh tank, and 3 boxes of coils from your store and it all went really well. The items got to me here in the UK in just 9 days, which was faster than I thought. Everything came in perfect shape, no problems with stock, damage, or missing pieces. The whole process, from ordering to delivery, was super easy and quick. I'm really happy with my purchase and for sure will shop with you guys again in the future.
Recent order
I recently bought something from this company and I have to say, my experience wasn't great. I've ordered from other Chinese companies in the same area before, but this one gave me a lot of trouble with delays. I tried contacting their customer service a few times, but all I got back were canned responses telling me to keep waiting. It was pretty annoying that they weren't being clear or keeping me updated, especially since I haven't seen any progress on my order since May 28th. They kept blaming the pandemic for the slow service, but other companies are still managing to get orders out on time. I've been patient for two months now and still don't have any news about my shipment. It's unfortunate that I have to warn others to avoid this company and look for somewhere else to shop.
vape pen, coils, and e-juice
This website is really awesome, I always get my stuff on time. The customer service is great too, they always respond quickly if I have any questions. I trust this company because I've never had any issues with them. Sometimes shipping takes a little longer because they're far away, but I always end up getting my products.
Product switch, poor customer service
I recently bought something from this company and was really surprised to get something totally different from what I actually ordered. So, I reached out to them to talk about what happened and they straight up said they switched it up without even telling me, which is just not cool. They only offered me a measly $5 off as a discount, which is only 10% of what I paid! I made it clear that I didn't want the wrong product and even said I would send it back for a full refund, but 3Avape said the return shipping would cost too much for them. That's just crazy, especially when I had already paid for shipping in the first place.
Vape supplies
Don't even bother with those expensive vape shops, 3Avape is the place to be! I was sick of being ripped off by other sites with outrageous fees and shipping costs, but 3Avape is a total game-changer. Their prices can't be beat and the shipping costs are fair. It might take a little longer for your device to show up, but the money you save is worth it. Trust me, give 3Avape a try and you won't regret it!
Unfulfilled purchase
I bought something online and it never showed up. I tried reaching out through email, Instagram, and comments, but no one got back to me. Now I have to call my credit card company to dispute the charge. This kind of customer service is so bad, I wouldn't recommend buying from this website.
Late shipping experience
I just bought something from this company and man, I am so bummed out about the whole thing. I made my order like a week ago and I haven't heard anything about when it's gonna ship. It's super frustrating how this company is keeping me in the dark, you know? I have no idea when my order is gonna get here. It's really confusing and just shows that they don't care about how much time and money us customers put into it.
Quick delivery vape kit
I got my vape kit pretty quickly after ordering it, and it arrived in good shape. The process of ordering was simple and easy on the website, I liked how many different products there were to choose from. The only downside was that I didn't get any kind of notification about my order being shipped, which was a little disappointing. But the product I got was top-notch and just what I was hoping for. All in all, it was a pretty good experience.
Quick and smooth transactions
Whenever I buy something, it's always easy. The website works great, customer service is super helpful, and my stuff arrives quickly and correctly. It's no hassle at all, which is why I keep coming back as a regular customer.
Mod device
I bought a mod device from this store not long ago, but I had a bad experience. The device I got wasn't working right, so I contacted customer service for help. They told me they don't do refunds, even for broken stuff. It's frustrating and makes me feel let down by my purchase. I thought a good store like this would have better service and support.
Review with most votes
Mods and e-liquids
I just bought some mods and e-liquids from this website and let me tell you, I am seriously impressed. The website is laid out really nicely, super easy to find my way around an... Read onBy: Blanda