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Sample wallpaper purchase
My recent experience with the company was really disappointing. I spent almost $100 on wallpaper samples, but I got less than half of what I ordered. I tried contacting customer service several times, but I haven't heard back or gotten any help with my problem. It's not cool for a company to take my money, not send me what I paid for, and then ignore me when I try to get it sorted out. I expect better service and communication as a customer, and that was definitely missing here. I'm going to look for another company to buy from next time.
Fabric order arrived on time
I looked all over the place for this fabric I had my eye on, and Decorators Best was the only place that had it in stock. The package showed up right on time, and the fabric was in great condition. I was thrilled that I stumbled upon this website!
25 yards of trim purchase
I bought several yards of trim.
Candice Olson wallpaper
I was really let down by the wallpaper I bought from this company. It doesn't look anything like the picture on their site. Plus, the info I got before I bought it was wrong and didn't tell me everything, like the restocking fee being 30%. And to top it off, I asked for peel and stick wallpaper but got pre-pasted instead. This whole situation left me really unhappy, and I won't be buying from them again.
Sample order delay
I just ordered some samples to redo my living room, and man, it was a total nightmare. It took nearly six weeks for the samples to get to me, and the company barely communicated with me at all. I tried reaching out several times to ask about my order, but got no replies. It's obvious that customer service is not their strong suit. Do yourself a favor and find another company for your decorating needs.
Samples order issue
I ordered some samples from this company not too long ago. Most of them showed up just fine, but one was missing from the package. I got in touch with customer service to ask about it, but the missing sample never turned up. On top of that, I ended up with some extra samples that were the same, which was kind of annoying. Even with these problems, I managed to pick out what I wanted and will be placing a bigger order soon.
Cushions
Oh my gosh, I ordered some cushions and they told me it would take forever to get them. But guess what? They actually came really fast and are so comfy and adorable!
Metallic gold fabric blind
The gold fabric blind we got from this place was so awesome! It seriously took our powder room to the next level and made it feel super fancy and well-designed. The quality of the fabric was top-notch and the blind was made really well. Decorators Best even gave us samples of different fabrics to check out before we made a decision, which was really helpful. And they were on top of processing our order quickly - we got our blind in no time and everything went smoothly.
Wallpaper purchase
I just got some wallpaper from this store and it was awesome! The website was really easy to navigate and I found the perfect design for my room. The customer service was so friendly and helpful with all my questions. And can you believe how fast the delivery was? It was like magic - even my contractor was impressed! I'll definitely be telling all my friends about this place.
Home decor products
I was so upset with the service I got from this company. It was really frustrating because they didn't communicate well and never responded. I ordered some home decor stuff and never got it. When I checked back six weeks later, they told me they were out of stock. I couldn't even get anyone on the phone to talk about it. The number on the website needed a pin to get through, which just added to the struggle of trying to reach them.
Wallpaper rolls
I would not recommend buying from this company! I bought 4 wallpaper rolls and when I tried to return one, they wouldn't let me because they have a crazy minimum return amount of $700. Can you believe that? What if I got some damaged goods and wanted my money back? This policy is just not right. I suggest avoiding this place unless you're okay with getting ripped off.
Magnolia Spice Wallpaper
I got this adorable wallpaper that took forever to come because it got lost in Europe before FedEx finally delivered it. I had to do some fixing to put it up, but it turned out really nice! The wallpaper calculator wasn't very reliable, but that's alright, I still adore it. I'll definitely be getting more wallpaper from this place in the future.
Luxurious wallpaper
The website really isn't great at all. It's so hard to use, slow, and not friendly to customers. The prices for their stuff are just wild, makes me feel like I'm getting scammed. And don't get me started on those shipping prices, they're through the roof! I found the same wallpaper for way less on other sites, some even had free shipping. When I asked for help, Decorator's Best was no help at all, wouldn't work with me. Do yourself a favor and shop somewhere else for your decorating stuff.
Pretty wallpaper disappointment
The wallpaper was really pretty, but the whole thing was kind of disappointing. The calculator on the website didn't give me enough details, so I ended up buying the wrong amount. I tried to play it safe by getting 2 double rolls instead of 3 singles, but it was still a little short. Then I had to buy another roll from a different batch and pay a ton for shipping, which was annoying. I'd suggest looking at other places with cheaper shipping before you order.
High quality wallpaper purchase
I bought some really nice wallpaper from that store, but man, it was not at all like what they showed in the ad. The colors were all wrong, and the quality just didn't cut it for me. And get this, when I wanted to send it back in the same box it came in, they hit me with almost 40% in fees, which came out to 70 bucks! That return policy is a total bummer, so I wouldn't suggest this store to anyone, honestly.
Upholstery Fabric
I bought 10 yards of fabric to redo my couch, but what I got looked nothing like the pictures online. It was a big letdown and a total waste of time. Next time, I'll definitely get samples before buying anything. Can't always trust those websites to show things how they really are. Live and learn, right?
Fabric with misleading design size
I gotta tell you, I'm really not happy with how things went down at that store. The fabric I got didn't look at all like the picture online, especially when it came to the size of the design. Dealing with two returns was a big pain, and let me say, the first return was anything but easy. The customer service team just kept sending me the same generic email about being concerned, but they never actually helped me with how to return the stuff. It took forever for me to finally get that item returned, and by then, I was super frustrated. It's a shame 'cause they really do have a lot of fabric options, both on sale and regular prices, but not having fabric samples made it tough for me to know what to choose.
Defective wallpaper replacement
Even though I got some messed up wallpaper from them, the company really stepped up to make things right in a jiffy. The boss himself took care of my problem and made sure my new order got processed super fast. And get this - they didn't just replace the bad wallpaper, they also hooked me up with some discounts I didn't even know I could get. It really showed me how much they care about making customers happy. I gotta say, I'm really impressed with their top-notch customer service and how they handle problems like a pro.
Emergency wallpaper order
I had such an easy time placing my emergency wallpaper order thanks to Barbara, the owner. She's got some amazing customer service skills, let me tell you. I just called her up and she took my order without any issues. The extra wallpaper I needed showed up in perfect condition just three days later. I was able to finish my project right on time, no hiccups at all. And can we talk about the pricing? It was fantastic! And the quality of the wallpaper was even better than I expected. You bet I'll be coming back as a customer again!
High-end fabrics for draperies
I recently bought some fancy fabrics for my curtains from this company and I gotta say, I was pretty impressed by the quality and the price. The fabrics looked just like they did on the website and they were delivered to me pretty quickly. But, I was kinda bummed when I found out that one of the fabrics I got was ten inches short. I reached out to customer service and after a bit, they sent me a return label for free. Once they got the fabric back, they quickly gave me a credit on my account. All in all, I'm happy with my purchase, but that little mistake made me hold back on giving them a perfect 5-star rating.
About Decorators Best
Decorations are like the spices of the homes, offices, our surroundings, and environments. This act of beautifying our surroundings with beautiful wallpapers, flowers, and other ornamental products is what decoration is. There are decorators’ experts who decorate events centers, homes, offices, and the rest. Hence we have event decorators, home decorators, and the rest but one unique thing about decorators and decorations is the excellent blend of beautiful materials and color mixings that give it the aesthetic quality. This aesthetic quality is what Decorators Best claims to be able to provide. Reading independent customer reviews of Decorators Best here is one such way to learn more about the company.
About Decorators Best
Decorators Best is a brand of the interior designing industry that claims to bring beauty into the home of everyone with their fabrics and wallpapers. Founded by an interior designer, Barbara Karpf in 2004, Decorators Best claims to be the pre-eminent company for interior design products with over 200,000 products and with an office in Midtown Manhattan but engage in shipping across the globe.
Products and Services of Decorators Best
Knowing how colors can change the home, Decorators Best offers fabrics in different colors such as Beige, Black, Blue/green, brown, Blue, Green, Grey, multicolored, Orange, Pink, purple, Red, white, Tan, etc. They also offer wallpapers with the same varied colors. You can also choose to shop for wallpapers or fabrics according to brands or by best selling. Some brands available on their website include Andrew Martin fabric & wallpaper, Baker lifestyle fabrics, Clarke & Clarke, etc. Decorators Best makes available free shipping for goods above $100.
Complaints, compliments, and tips for Decorators Best
Are you a user of Decorators Best interior design? How aesthetically pleasing are their products? Do you wish to share your experience using Decorators Best products and services? You can drop-in your compliments or complaint on their customer's service delivery. You may as well have referred their products to your friends or loved ones, share your experience to keep their prospective customers updated on the performance of the product. Your feedback will be highly appreciated.
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Contact Information
Categories Decorators Best
Home and Garden | Office, Hobby & Party Supplies | Online Shop
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Seite online seit: March 31, 2021
Letzte aktualisierung: November 29, 2024
Review with most votes
High-end fabrics for draperies
I recently bought some fancy fabrics for my curtains from this company and I gotta say, I was pretty impressed by the quality and the price. The fabrics looked just like they di... Read onBy: Joyce