GamersGate Reviews

: 20

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75% Would buy here again

Most relevant positive review

  2024-04-01
Regional pricing for Steam tit
GamersGate is a total lifesaver for us international gamers who are sick and tired of other onlin...Read on
heidi

Most relevant negative review

  2024-04-14
Access denied due to lack of a
When I tried to buy something on Gamersgate, I ran into a problem. It turns out I forgot to make ...Read on
josh

Review with most votes

  2024-03-12
Quick delivery, excellent serv
The customer service at this store was amazing! My order arrived super fast and everything went r...Read on
A. Schuster

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    Digital game purchases

    I've gotta say, I've been really impressed with the service and support I've gotten from this company. I've been buying digital games on their platform for years now, and every time I've had a question or needed help, their customer service has been amazing. They always respond quickly and go above and beyond to help out. You can tell that they really care about their customers and making sure everyone is happy. It's clear that customer support is a big priority for them, and it shows in everything they do.


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    Starfield Premium Edition pre-order

    I recently pre-ordered the Starfield Premium Edition for the first time, just 6 days before it launched. The website was offering a great deal of 17% off, which was a steal for the newest game. The buying process was super easy and fast. My purchase went into manual review, but it was fixed in just 10-15 minutes. I got my activation key right away and it worked perfectly, no problems at all. So much better than other sites that make you wait until release day for your key. I highly recommend it!


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    Digital game download

    My recent interaction with the customer support team at GamersGate was really great. I had some problems downloading a digital game using their manager, but when I contacted support they were super professional and helpful. They responded quickly, gave clear instructions, and worked hard to fix the issue. Even when things didn't go smoothly at first, they kept at it until everything was sorted out. I was really impressed by how they went above and beyond to make sure I was happy.


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    Purchased game download.

    The customer service on this platform is really top-notch. I was having trouble getting email notifications because my Outlook settings were blocking their messages, but the support team got back to me super quick and fixed everything by having me switch to a Gmail address. They were so nice, knew their stuff, and handled my problem efficiently. I definitely suggest using a Gmail address when you're using this platform to avoid any email problems.


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    Recent game purchase

    I bought a game on this site and had a terrible experience with their customer service. I contacted them several times over a few weeks about a problem with the game not installing correctly. Every time they got back to me, it felt like a robotic reply that didn't actually help with my issue. It was really annoying to keep getting the same unhelpful responses in every email. Even though I sent screenshots to show exactly what was going on, I didn't feel like they took my problem seriously.


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    Access denied due to lack of account creation

    When I tried to buy something on Gamersgate, I ran into a problem. It turns out I forgot to make an account before I checked out. I thought they would help me out by letting me reset my password or something, but they didn't offer any customer support for that. So now I paid for something and can't even access it. It left a bad feeling and now I'm not sure if I want to buy from them again.


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    Regional pricing for Steam titles

    GamersGate is a total lifesaver for us international gamers who are sick and tired of other online stores trying to rip us off with their refusal to adjust prices to our regional currency. It's a total game-changer (pun intended) that I can snag games at the same price as folks in the US. I've never had any issues buying games through GamersGate and always get my Steam keys right on time. You guys are killing it, keep up the awesome work!


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    DLC purchase error

    I just bought a DLC from GamersGate and when I tried to use the Steam code, I found out it was already used. So, I contacted the GamersGate Support team to get some help. I was really impressed with how fast and effectively they fixed the problem. The support team was super professional, knew what they were doing, and really went out of their way to make things right. I'm really happy with the customer service I got from GamersGate.


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    PC games purchase

    I love using Gamersgate.com for all my PC gaming needs. Their customer support team always goes above and beyond whenever I need help. The prices are awesome, always lower than other sites, and they have a huge selection of games. I've been buying from them for years and I'm not going anywhere else. For great deals and top-notch service, you've got to check out Gamersgate.com.


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    Online game purchases

    I just bought a bunch of games online and some of them wouldn't work in my area. When I contacted customer service, Michael got back to me super fast and helped me out. He ended up giving me a refund for the games that wouldn't work and even gave me some tips on how to avoid the issue in the future. I was really happy with how he handled everything and felt like a valued customer.


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    Quick delivery, excellent service, good deal

    The customer service at this store was amazing! My order arrived super fast and everything went really smoothly. I have no complaints whatsoever and I'll definitely be coming back to buy more stuff in the future. I've checked out a bunch of similar websites, but this is the first one where I actually found a really good deal that actually worked.


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    First game buy

    The game I got was fine, but man, the downloading process was such a pain! I had to download some other stuff before I could even get to the game. On top of that, I had to log in every single time I wanted to play. I don't know if I'll be buying from this place again.


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    Cheap games, DRM free

    I wasn't really paying attention to the details and ended up buying DRM free games instead of Steam keys. Luckily, Michael from customer service was really awesome - he helped me get a refund and gave me some useful tips for my next purchases.


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    Sale discounts

    Gg has the best deals on games, but what makes them stand out is their amazing customer service. When I had trouble with a game key not working, they got back to me right away and fixed the problem. It's hard to come across a company that cares about its customers as much as Gg does. I definitely suggest checking them out for anything gaming-related.


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    Customer service experience

    As someone who has been playing games for a long time and has a ton of them, I was really let down by the customer service I got from this platform recently. Their failure to follow EU laws and the unprofessional behavior was really upsetting. I've been a loyal customer to a bunch of gaming platforms, but I won't be coming back to this one.


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    Awesome games

    The games on this website are tons of fun, and buying them was really quick. I got two games, and they were both awesome. I would definitely recommend this site to all my friends!


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    Game purchase

    I found the game I wanted for a really good price. I got a steam activation code and receipt, but there was a glitch while I was buying it that was kind of annoying. But everything turned out fine in the end.


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    WoTC DLC purchase

    I recently checked out the War of The Chosen expansion DLC and was really happy with the price. Even though the Steam Halloween Sale was just around the corner, I saw that the price on GamersGate was the same as the expected discount. It made me realize that it's a good idea to check out GamersGate for cheaper game purchases before big sales on other platforms.


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    Game download issue

    My game didn't download and after getting all annoyed, they actually refunded my little bit of money. They should've just said upfront that I needed a Ubisoft account. When I got the game on this site, it just magically activated on Ubisoft without me even using a key. I still can't wrap my head around that, but maybe I'll try it out again at some point.


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