Hometown Apparel22 reviews
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Sweatshirt with hometown design
I really like the sweatshirt I got from this company. It's just what I wanted. The material is really good quality and the design is cool and stands out. I love repping my hometown in such a stylish way. Ordering was easy and customer service was helpful when I had a question about sizing. The price was fair for such a great product. It came quickly within the estimated time frame. Overall, I'm super happy with my purchase and will definitely buy from them again in the future.
Custom hometown pride hoodie
The hoodie I got was totally what I wanted - super soft, comfy, and the design was awesome. It's cool to show love for my hometown no matter where I am. Ordering was easy, customer service was quick to help when I needed it. The price was fair for such a nice hoodie. The delivery took a bit longer than expected, but I get it with everything going on. I'm really happy with my buy and will definitely shop here again!
Hoodie with hometown design
I recently got this really cool hoodie from Hometown Apparel that has a design representing my hometown, and I gotta say, I'm super happy with how everything went down. The process of ordering it online was super easy and smooth. They had a ton of different designs to pick from, but I found exactly what I was looking for pretty quick. When the hoodie arrived, I was pleasantly surprised by how great the quality was. It's really soft, comfy to wear, and the print on it looks amazing. Any questions I had, their customer service team was on it, giving me updates on my order and being really helpful. And to top it all off, the price I paid was totally worth it for the awesome product I got. Plus, the delivery was on point - quick and my package was packed up nicely. Overall, I'm really happy with my hoodie from Hometown Apparel and definitely recommend them to anyone wanting some hometown pride gear.
T-shirt with hometown design
Hey there, all you small town heroes! Let me tell you about this apparel company that really knows how to represent hometown pride. I recently bought a t-shirt with my hometown's design and I gotta say, it's amazing. The fabric is super soft, the print looks great, and the fit is just right. I've never been so happy to show off where I'm from. Ordering was easy, the service was great, the prices were fair, and the delivery was right on time. Overall, it was a fantastic experience that I would definitely recommend to anyone wanting to show some love for their roots.
Hometown themed t-shirt purchase
I just bought a hometown-themed t-shirt from this company and I gotta say, I was really impressed by how nice the shirt and design were. The shirt was super comfy and good quality, and the design looked just like it did in the picture. I liked that they had a lot of different hometown options from all over America, so you could pick something special to show off where you're from. Ordering was easy, and my shirt arrived pretty quickly. I'm really happy with my purchase and would definitely suggest this company to anyone wanting hometown pride gear.
Graphic T-shirt
I had a really good experience ordering from Hometown Apparel. Their website was easy to use, I found exactly what I wanted, and I could even pick the colors I liked. The customer service team was really nice and helped me out with any questions I had. The prices were fair and the quality was top-notch. My order came pretty fast too, which was a nice surprise. All in all, I'm definitely going to shop with Hometown Apparel again in the future.
T-shirt with hometown logo
I got my t-shirt order pretty fast and it looked just like it did online. It felt really comfortable when I wore it and the printing was top-notch. They had a lot of cool designs for different hometowns, which I thought was neat. All in all, I was happy with my purchase.
Hometown pride t-shirt
I just bought a Hometown pride t-shirt from this company, and I have to say I was really impressed with how cool the design was and how nice the material felt. I love how each hometown design is unique thanks to their print-on-demand technology. It's a fantastic way to show off your hometown pride. Ordering was a breeze, and when I had a question about sizing, the customer service was top-notch. The price was fair considering how good the product is, and the delivery was quick and smooth. I definitely suggest this company to anyone who wants to rock their hometown pride in a stylish way.
Couldn't even order!
I didn't actually end up ordering from this company but that's not because I didn't try! I had a question about the sizing. And since I read reviews about how difficult it was to return items (at your own expense even if they are wrong) , I wanted to make sure I had the correct sizing information before ordering. The issue is that the sizing charts are HUGELY different for The Cotton Hoodie Sweatshirt vs any of the others. A size Large being 48' wide vs 23" wide for all other sweatshirts. I wanted to confirm if this was accurate. There is no phone number to contact to speak with anyone. You need to open a ticket. It says they will respond within 24hrs and usually within 2-3 hours if it is during business hours. That was 2 days ago and silence! I started researching the company and looking at reviews. Many relate stories of poor customer service and not being able to get in touch with them if there is a problem. I believe this since I can't even seem to get a response to help me PLACE an order! I was undecided about even ordering as I do feel the prices are a bit high considering the shirts are not even embroidered but I was still willing to consider them because of the difficulty of finding anything with my city on it. However I think after reading the reviews and not even being able to get any customer service help to place an order, I would be wise to acknowledge the red flags and I will not be ordering. When a company shows you whether or not they care about your business, believe them. I decided to write this review because I appreciate the reviews I read ahead of time to prevent me from making a mistake.
Tshirt.
Worst customer service experience. I can't cal anymore and they respond by saying the ticket is closed. Don't buy from this company save your money.
Joseph BannonHoodie
Product appeared to be of sub quality right out of the package. Thin material and an unfinished hem that was already rolling up as UNFINISHED HEMS do.
The ONLY WAY to communicate with them is via Email. No phone ... you may find elsewhere online is functional.
They Do Not provide any sort of resolution if you are not satisfied with the merchandise they provide.
All the FIVE STAR reviews on their site are total BS. Read reviews anywhere else, and you'll find next to none. That's super shady!
I paid way too much for a product that I am embarrassed to give as the gift it was intended for! Save Your Money!
This company is ... verging on a total scam ... thievery.t-shirt
Ordered t-shirt ($22.99) and paid for expedited shipping ($14.95). Item arrived 13 days later, too late to use as gift. Returned item on April 14, vendor received on April 21. Vendor refuses to issue refund, as agreed, and did not reply to multiple emails
Shirts
This company is NOT out to provide quality items, help you or provide any type of service for their customers. I would highly recommend NOT buying from Hometown Apparel. They shipped to the wrong address 3 weeks after I placed the initial order.
Shirt
Ordered orange and received wrong color. No big deal. Created a ticket in website to find resolution and heard nothing back. Signed in to check “ticket” and “ issue had been closed “
Created another ticket. Week later, “issued had been closed”
I never heard from anyone. Tried number. Won’t get you to anyone.
So it’s a $25 shirt- not like I’m going to hire an attorney to represent this crime. It just means I got burned and so long as your order is correct- great.
If not, it’s S O LT-shirt
If you are looking for customer service to resolve your complaint, do not count on this company. I ordered an adult small t-shirt for my 10 year old son, and what arrived had a “small” on the shirt but it was clearly an adult XL that was mislabeled. I sent them a picture of the giant shirt when they requested a picture, and I waited days and days with no response. I emailed again, nothing. Finally another email and they said that they determined they sent me the correct size. Again the t-shirt was labeled an adult small but it was clearly an X-LARGE that my husband could fit into. They offered to print me a new one on YOUTH SMALL if I would mail this one back. Again, that was not the issue! I needed an adult small. It was beyond frustrating and they will no longer get my business.
Evergreen hoodie
Very expensive for a very thin and cheap material used. Customer service was incompetent and I will never purchase another item from this company again! Look elsewhere!
Sweatshirt
I ordered some sweatshirts, was not happy with the quality. E-mailed them and received a response telling me how to return them, which I did promptly. It's been over a month and I have not received a credit nor do they respond to my e-mail asking for the reason why. Their phone number only directs you to the e-mail address and then hangs up, you cannot get a live person. Would never order from them again and am still waiting for my $150 back to my credit card.
T-shirt
Ordered t-shirt payment quickly went through. After 2 weeks and no information about status sent emails with no reply until I threatened to turn over to bank as fraud. Immediate response told t-shirt was still in production. One week later still no t-shirt and no response I’m now not expecting to ever see t-shirt. I will never use this company again. Not trustworthy
Two Bay Shore Shirts
Still waiting for shirts to arrive after all the bad reviews it makes me wonder if this company is on the up and up
Multiple sweatshirts in 2020 and 2021
I have mixed feelings about this brand. I don't know other brands that do the same thing because I would absolutely patronize them instead of this brand. This brand touts itself on being a family-owned brand and even though they have a phone number, they tell you to contact them on their website. However, they don't actually respond to inquiries on their website. The same thing applies to Facebook and Instagram. They tell you to contact them on their website but they won't respond to emails initiated on their website or via their support email address.
To elaborate on my concern, I received a sweatshirt that was too tight even though I had purchased other sweatshirts of the same size. They told me that I can return it but I had follow up questions. I have been sending them seven emails in the last five weeks with those questions and no response has come from this company. This is not the first time that they have been absent in the context of responding to customer inquiries. I was dangling money in front of them in 2020 and yet they couldn't give me the decency of a response then either. I had to follow up question a few weeks later and again had to wait and follow up with him multiple times before they finally responded to me. Evidently, this family-owned business needs to start thinking of outsourcing their customer service beyond the family because the family sucks at responding to emails. For this reason alone, if there is a similar brand out there who wants to compete with them or already does, please contact me (my name is easily Googleable) as I would be happy to support you financially instead of this company which does not consider me a valued customer. I can imagine that I'm not alone. I can't be the only customer that they're ignoring.
About Hometown Apparel
Hometown Apparel is a fast-growing online "print-on-demand apparel company" founded in 2018. They specialize in providing a designed collection of clothing materials, with a focus on hometown pride. Their innovative design technologies have generated unique designs for over 31,500 hometowns in America. From ordering to processing to delivery, customers can easily book their materials online through the company's official website. Hometown Apparel aims to give every small town kid a chance to celebrate their hometown pride through creatively designed clothing wears. Share your experience with their products and services by leaving feedback on their website.
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Contact Information
Categories Hometown Apparel
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Seite online seit: June 15, 2020
Letzte aktualisierung: November 29, 2024
Review with most votes
george mason sweatshirt
I ordered a sweatshirt with blue letters but when I recieved it was black letters. I wrote in to customer service and was told to send it back and my to pay shipping per their... Read onBy: Jennifer Crosby