Kick Sport - Overall Rating based on 15 reviews
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Poor customer service experience
This store's customer service really let me down. They didn't even pick up the phone when I called about my problem, and they didn't hold up their end of the deal to give me a refund on the postage. It's obvious they don't take responsibility and don't care about making their customers happy.
Sneakers for running
I bought some running shoes from this company and paid extra for fast shipping. But my delivery was supposed to be here by now, and I still don't have my shoes. I've tried emailing and calling them a bunch of times, but they haven't even said they got my messages. It's really annoying to see all these bad reviews now that I've already bought from them. I feel like I've just thrown away my time and money on these people who can't be relied on.
Late delivery
It's been a whole month and I still haven't gotten my order from this place. They keep switching up the delivery date, and it's really getting on my nerves. I am definitely not going to use their services again, and I would advise you to steer clear of Kick Sport if you want your stuff to arrive on time.
Jordan sneakers
I ordered a pair of Jordan sneakers from this company not long ago, but I never got my shoes. I paid $200 for them, and I've tried reaching out to them through email and phone calls multiple times, but they haven't responded at all. It's really frustrating and totally unacceptable. I won't be buying from them again.
Refund issue
Can you believe this? I asked for a refund and I haven't received a single penny yet! It's been a whole month and still no sign of it. What a joke.
Gloves and Bag Chain
I ordered a pair of gloves and a bag chain on June 14th, 2021 from Kick Sport. Unfortunately, it's already August 4th and I still haven't gotten my stuff. I'm super disappointed with the terrible customer service and lack of communication from them. I've tried calling them multiple times, but no one ever picks up or bothers to call me back. Dealing with this has been so frustrating that I won't be shopping with them again. Good thing I used PayPal to pay because I'm gonna escalate this problem to them to get it sorted out.
Running shoes purchase
I bought some running shoes online from this store not too long ago and man, I gotta say, I am seriously let down. They told me it would take 4-21 business days for my shoes to get here but they never showed up. I tried contacting their customer service team through email more than once, but I didn't hear jack back from them. It's just really aggravating to fork over my cash for something and then not even get a heads up about where it's at.
Order placed in early November
I bought something in early November and was told it'd be shipped within 2-3 days. But here we are, and my order still hasn't shown up. I've tried sending messages online, but I haven't gotten any replies. It's frustrating and disappointing not hearing back. When I shop, I expect to be kept in the loop. Since I haven't heard anything, I'm thinking about opening a dispute on PayPal to get this sorted out.
Running Shoes
The running shoes I bought from this store were a letdown, to be honest. They looked like what I wanted but the quality and fit were just not there. It was pretty obvious they weren't the real deal, despite what the store said. When I tried to return them and get my money back, they gave me a hard time and only offered me a partial refund. The lack of honesty and not giving me a shipping label for returns was really annoying. All in all, it was a letdown and I wouldn't suggest it to anyone.
- Purchased a hoodie
Man, so I got this hoodie from this website that ended up being a total scam! I paid way too much for it, and then later found out it was all fake and everything. I tried to get a refund, but nobody even responded to me! They promised to give me my money back, but it's been forever and still no sign of it. I've been contacting them constantly, but they just keep ignoring me. Ugh, what a rip-off!
Buy shoes
I bought some shoes from this place, but they never sent them out. When I tried reaching out to them, they didn't respond to my emails or phone calls. I had to go to my bank and report them, but at least I got my money back. Definitely would not recommend shopping here, total scam.
Soccer cleats
Even though the company moved to a new location and it was a bit confusing at first, I have to say I was really impressed with how they handled things. The customer service I got was top notch - they really went out of their way to fix my order and make sure I was happy with my purchase. The staff was super friendly and helpful, which made the whole situation a lot better. I definitely wouldn't think twice about using this company again down the road.
Incorrect item received, refund process
I just wanted to share my recent experience with ordering gloves online. So, I ordered a pair of gloves, but when the package arrived, it was the wrong item. I tried contacting customer service through email, but let me tell you, it took them weeks to even get back to me. I had to bug them with multiple follow-ups before they finally gave me a refund for the wrong item. The only problem is, whenever I tried calling them for help, they never picked up the phone. Frustrating, right?
Awesome sneakers
I found these really awesome sneakers at the store and they are totally fresh! They look amazing and are so comfy to wear. The store had a ton of great shoes to choose from and the staff there were super nice and helpful in helping me find the perfect pair. I'm so excited about my new kicks and can't wait to show them off to all my friends!
Efficient
I recently started using the online services of Kick Sport and I must say, I am thoroughly impressed. The website is user-friendly and easy to navigate, allowing me to find exactly what I'm looking for with minimal effort. The product descriptions are detailed and informative, making it easy to understand the features and benefits of each item.
The selection of products offered by Kick Sport is vast and diverse, catering to a wide range of sports and activities. I was particularly impressed by their range of running shoes, which offered a great combination of comfort, support and style.
The ordering process was smooth and hassle-free, and the delivery was prompt and on time. The packaging was also top-notch, ensuring that my purchase arrived in pristine condition.
The customer service team at Kick Sport is a real highlight. They were extremely helpful and responsive, answering all my queries promptly and effectively. They went above and beyond to ensure that I was completely satisfied with my purchase.
Overall, I would highly recommend Kick Sport to anyone looking for high-quality sports gear and equipment. Their commitment to customer satisfaction is second to none, and I look forward to making many more purchases from them in the future.
Review with most votes
Efficient
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