Lamps Plus - Overall Rating based on 23 reviews
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Cream lamp shade purchase
I just bought a cream lamp shade from this store and I wasn't sure if I was getting the right size and shape. I tried using the chat feature for help, but it didn't really do much. But when I called customer service, the person I talked to knew their stuff and helped me pick out the perfect shade. The one I got is exactly what I wanted - the size, texture, and color are all perfect. It came in great condition and I'm really pleased with my purchase. Thanks!
Modern lighting fixtures
I am just so thrilled with these modern lighting fixtures! They totally exceeded what I was expecting. The quality and design are top-notch, and I am beyond satisfied with my purchase. They really brought a touch of class to my home and the perfect amount of light for every room. Even my electrician was impressed with how easy they were to put together and install, which made everything super simple. I'm definitely looking forward to finishing up all my home lighting needs with Lamps Plus!
Online purchase experience
I just bought something online and the website was so easy to use. Checking out was a breeze and they had a ton of good stuff to pick from at really good prices. I was super impressed with the whole thing and I'll definitely be going back for more stuff.
Split payment for my cool lamps
I just had to get these awesome lamps I found online, so I divided the payment between two of my accounts and made my purchase. Checking out was really simple and I didn't run into any issues. I'm so excited to receive my lamps!
Lighting fixtures
I recently visited Lamps Plus as a customer, and I gotta say, navigating your website was a breeze. The variety of lighting fixtures you offer made it so easy for me to find exactly what I was looking for. And on top of that, the prices were totally reasonable too. I was able to snag the perfect lighting fixtures without draining my wallet. All in all, my shopping experience on your website was smooth and hassle-free.
Various lighting fixtures and decorative items
I've been shopping at this store for a long time now and I've bought all kinds of lighting fixtures like table lamps, floor lamps, ceiling fans, and other decor items. The quality of their products has always been great, and I've never been disappointed with what I've bought. They have a wide range of styles to choose from, so it's easy to find exactly what I need to brighten up my home. And the customer service is always amazing - the staff is really helpful and knowledgeable whenever I have a question or need assistance. Overall, I've had a really good experience here and I'll definitely keep coming back for all my lighting needs.
Ceiling fixture
I was super happy with the ceiling fixture I got here! It came really fast and was exactly what I was looking for. The quality was great and the price was just right. I would definitely recommend it!
First-time customer experience
My first time shopping at this store was amazing. As soon as I walked in, a really friendly customer service person welcomed me and they knew so much about the products, they were super helpful with my purchase. The staff were really professional and did everything they could to make sure I had a great shopping trip. The products they had were top-notch quality and the store itself had a really welcoming atmosphere. I was so impressed by how customer-focused they were, I'll definitely be back for more shopping in the future.
Got lamps with a coupon
Lamps Plus sent us this awesome coupon that got us to order the lamps we've been wanting.
Lighting fixtures
The ordering process was super easy, the website was simple to use and I found what I needed in no time. Checking out was a breeze too. However, I was kind of bummed that there weren't more pricing options for the stuff I wanted to buy. The service was okay, nothing amazing but nothing awful. When it came to delivery, my order took longer than I thought it would, which was annoying. All in all, ordering was smooth, but there are some things that could be better.
Lamp selection
I just love shopping for lamps at this store, they seriously have a ton of options to choose from! You could honestly spend hours just browsing through all the different styles they offer. The website is set up so nicely that it's easy to find exactly what you're looking for without feeling overwhelmed. And the best part is you can compare different lamps next to each other to see which one you like best. It's like being a kid in a candy store, except with lamps instead!
Ceiling fans and sconces order
The customer service at this store is always amazing. When I ordered the ceiling fans last time, the staff was super helpful and knew their stuff. They walked me through everything and made sure I got exactly what I needed. I was really impressed with how professional and attentive they were. Now, as I order my sconces, I'm hoping for that same great service. The staff here really goes the extra mile to make sure customers are happy and taken care of. I'm confident that my order will be handled just as well as before.
Dusk to Dawn Motion Sensor 17" Wide Black Finish Wall Security Light
I bought a Dusk to Dawn Motion Sensor 17" Wide Black Finish Wall Security Light for $73.00, but it stopped working after only two weeks of being set up. I missed the 60-day return window and now I'm stuck with this faulty product. It's frustrating that I trusted a company that doesn't value its customers. I was hoping for better quality from a well-known retailer, but I was let down with this purchase. I won't be coming back to shop here again, that's for sure.
Two-day air shipping issue
I was pretty unhappy at first because I paid extra for two-day air shipping but didn't get my order until six days later. I gave them a 1-star review. But then, they turned things around by refunding me the extra shipping charges. Apparently, the delay was because of FedEx, not the company itself. On a brighter note, the lamp I bought was top-notch quality and exactly what I wanted. In the end, even though there was a rough start, I ended up being happy with how things turned out.
Aqua ottoman purchase
I just bought an aqua ottoman from this store and I gotta say, the colors on the website were spot on to what I wanted. The size was just right for the space I had in mind. After looking around a lot, this ottoman was the perfect match for my decor. Aqua can come in different shades but the off white was a bit too common for me. I really wanted a white that matched my furniture, which is a mix of aqua, white, and a touch of light grey.
Wide selection, fast loading pages, helpful suggestions, lack of real setting examples, wide range of items
I went shopping at this store the other day and gotta say, they had a huge variety of lights to choose from. The website was super fast and the suggestions it gave me when I checked out a light really helped me make up my mind. But, I wish they had some pictures showing how each light looks in a real room to get a better idea of how big it is. Even though that was missing, I still liked that they had a lot of different options to pick from.
Lamp selection options
I was really impressed with all the different lamps they had on the website. It was easy to find exactly what I wanted because I could navigate through the categories. The website was super easy to use and made it a breeze to filter my search. Overall, I had a great time shopping for lamps because there were so many options to choose from.
Hanging light for dining room
The website was really cool because it showed us other lights that were similar to the one we were looking for. It was great to compare them and see which one would be the best fit for our dining room. They even had all the dimensions listed so we could make sure it would actually work in our space. It was awesome because sometimes a light can look too big or too small, but with all that information, we knew exactly what to expect. The ordering process was super easy and the service was great. We got our light really quickly and it was exactly what we were hoping for. The only downside was that the price was a bit high, but I guess you get what you pay for. Overall, we were really happy with our purchase!
Track-light kit purchase
I just got this track-light kit for my new reading nook in the living room, and let me tell ya, I am super happy with it. The pictures on the website really helped me pick out the right color and lampshade to match what I already had going on with my other lights. The quality of this thing was even better than I thought it would be, and it really adds a nice touch to the space. I definitely think this track-light kit is a great choice for anyone looking for a cool and useful lighting setup.
Attractive and Functional Lamps with Bulbs
I really love all the different options at Lamps Plus. It made it so simple for me to find the perfect lamps for my home. And being able to get the bulbs I needed there was a big bonus. The quality and style of the lamps I got were impressive and they really brought something special to my room.
Review with most votes
LampsPlus.com: Just Okay
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