Mori Reviews
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A Year of Sustainable Style with Mori
I am a customer of Mori, an online clothing retailer that specializes in minimalist and sustainable fashion. I have been using their services for over a year now and I am thoroughly impressed with the quality of their products and the overall customer experience.
From the moment I first visited their website, I was drawn in by the clean and simple design. Navigation was a breeze and I was able to find exactly what I was looking for in no time. Their product descriptions are well written and provide all the information I need to make informed purchasing decisions.
One thing I love about Mori is their commitment to sustainability. They use eco-friendly materials in their clothing and have a closed loop recycling program that allows customers to return their used clothing to be either repurposed or recycled. This is a major selling point for me and sets them apart from other clothing retailers.
I have ordered several items from Mori and have never been disappointed. The clothing fits well and is made of high-quality materials that last. They have a wide range of sizes and styles to choose from, so there's something for everyone. Shipping is always fast and reliable, and customer service is top notch. Any time I have had a question or concern, they have been quick to respond and help me out.
Overall, I am extremely satisfied with my experience as a customer of Mori. They have exceeded my expectations in every way and I highly recommend them to anyone looking for sustainable, high-quality clothing.Leopard pram fleece mix-up
I was so excited to get this super adorable leopard stroller fleece for my new baby brother, but I ended up ordering the wrong color by mistake. I decided to shoot the company an email, and to my surprise, they got back to me super quickly, within just 24 hours! They even gave me a discount for my next order, which is really great because I definitely plan on trying again soon. The customer service was amazing, and now I'm really looking forward to getting the right one for my brother.
Cancelled order due to incorrect sizes, received new coupon code
I had such a good experience with Mori customer service when I had to cancel my order because the sizes were wrong. Kathlene was amazing in helping me out fast and getting everything sorted out. She not only canceled the order quickly, but she also gave me a new coupon code to use. She was smart to realize that the old code I had wouldn't work anymore because the system would think I'm a returning customer, not a new one. I really appreciate how helpful and smart Kathlene was.
Soft and gentle sleepsuits
These sleepsuits have been a total game-changer for my son with his sensitive skin. Before, he would scratch himself until he bled, but ever since we started using these sleepsuits, he's been way more comfortable and has stopped scratching. The zipper is super handy for quick changes and it keeps him nice and covered up so he can't accidentally hurt himself. I'm really impressed with how well-made and well-designed these sleepsuits are.
Super soft clothes
Oh man, I totally messed up my order, but the customer service team was amazing and fixed everything for me! These clothes are seriously like wearing a fluffy cloud, and they're really durable too. I'm loving everything I got from them, definitely recommend checking them out!
Soft sleepers for grandson
I just bought 4 sleepers for my 3-month-old grandson and let me tell you, I am really impressed. The fabric is so soft and gentle on his little skin, no irritation at all. The built-in mittens are amazing for bedtime, keeping his hands nice and warm all night long. And since he's a long baby, the length of the sleepers is just right with room to spare as he grows. I'll definitely be coming back for more of these awesome products.
Soft and moisturizing baby clothes
These baby clothes have been amazing for my daughter's winter dry skin. They are so soft and have really helped with her skin issues. When I had a shipping problem, the customer service was top-notch - they sent me a replacement quickly and were really friendly. I liked them so much that I bought more and now I'm thinking about giving them as gifts at baby showers. I highly recommend these baby clothes!
Nikko jacket in small
The customer service I got from Kathlene was top-notch. She wasted no time in changing the size of the Nikko jacket I ordered. I was really impressed by how fast she got back to me and fixed the problem. Kathlene also kept me in the loop the whole time, letting me know how my order was coming along. All in all, my experience with Mori's customer service was fantastic.
missing items and incorrect items
So, I ordered some things and when they arrived, something was missing and something was wrong. But this really cool lady, Kathleen, helped me out really fast, even though it was after work hours. She fixed everything and made sure I got my stuff.
Ribbed pajamas issue
I snagged these ribbed pajamas, and the button went MIA after just two wears! But the team was quick to fix it up. I usually get baby clothes from this place, and they're always top-notch. Hoping this was just a one-time flub!
