QALO Reviews

: 18

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33% Would buy here again

Most relevant positive review

  2024-02-17
Perfect ring purchase
I was super impressed with the customer service I got from this company. They really went out of ...Read on
McCullough

Most relevant negative review

  2024-05-28
Silicone rings
I recently bought some silicone rings from this company, and to be honest, I was not happy with h...Read on
Stroman

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    Useful products

    Useful but not cheaper They are charging high rate for all.items almost I had already used trackers before but due to less range I wanted to change it .Some features like tracking by proximity meter for noisy area which very common issue where dense populated and hundreds of people available all around
    Bluetooth technology is better options In fact this is not a new feature but working fine Battery life is also satisfied
    As I shared my opinion comparatively pricing is high Three to four products I have used from here Quality wise those are fine but I believe seller should consider over cost issue.


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    Perfect ring purchase

    I was super impressed with the customer service I got from this company. They really went out of their way to make sure I got the perfect ring. The staff was so helpful and quick to respond to my messages, which made everything super easy. And when I had to switch up my delivery address last minute, they came through and made sure my order got to me on time. The ring was even better than I expected, and I would definitely recommend this company to anyone in need of a great product with top-notch customer service.


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    Comfortable and durable silicone rings

    I just got a couple of silicone rings from this shop and let me tell you, I am so impressed. These rings are super comfy and tough enough to keep up with my busy life. It's awesome knowing I don't have to stress about messing up my regular wedding rings. And it's great that my husband, who's a firefighter, can wear them with no worries about getting hurt. I totally suggest these rings to anyone who wants a safe and cool option to metal bands.


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    Crossfit rings

    These rings are really cool and awesome! I always wear them when I'm working out or doing physical stuff. They don't bother me at all and they look really awesome. I got one for myself and one for my husband because we're just that cool. The customer service was amazing too, they were so nice and helpful. I would totally recommend these rings to all my friends!


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    Silicone rings

    I recently bought some silicone rings from this company, and to be honest, I was not happy with how things turned out. Ordering them was pretty simple, but they took way longer to get to me than I thought, even with faster shipping. When they finally showed up, I was bummed to see that the engraving on both rings was torn, which made them break after only a week of wearing them.


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    3 rings, 1 with engraving

    I'm so annoyed right now. I bought 3 rings, and one was supposed to have engraving, right? But guess what? When they arrived, no engraving! So I reached out to them, and they promised to fix it. But seriously, it's been forever, I've sent them 8 emails, and still no reply. This is seriously the worst customer service I've ever experienced.


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    Wedding Ring

    The ring I got here ended up being too big after a few weeks, but thankfully their customer service was able to help me out. Kennia, the representative I talked to, was super helpful and I was able to exchange it for a new size with no extra charge. Now it fits perfectly and I'm really happy with it.


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    Ring purchase

    I bought a ring online not too long ago and let me tell you, dealing with their customer service was not great. After I made my purchase, my order took forever to ship and I was totally clueless because the company hardly ever reached out to me. I tried to ask about what was going on with my order, but I was basically shrugged off and nothing really got resolved. In the end, I had to just cancel my order because the customer service was just not cutting it. I definitely won't be shopping with them again, that's for sure.


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    Delayed Order

    I ordered something back on March 21st and still haven't gotten it. I did get a message saying the warehouse was moving and that I'd get updates, but it's been over a week now and I haven't heard anything else. This lack of communication and transparency is really starting to worry and disappoint me.


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    White ring from website

    I bought a white ring from their website and it broke after just 2 months. I contacted them about the warranty, and they were quick to respond at first. They admitted it was a common problem and helped me pick out a replacement ring. But then they went silent on me and stopped replying to my emails. I'm really let down by their lack of follow-up. I won't be buying from them in the future.


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    Order ring, delivery issue

    I recently got this ring from this company and man, it was such a hassle getting it delivered. Even though the website said it would be shipped in 6 business days, it actually took 21 days for me to get it. I tried reaching out to customer service a bunch of times to check on my order, but they kept taking forever to respond and giving me excuses. Eventually, I just went ahead and bought the same ring from a different store because I couldn't wait any longer. Now, I'm having a hard time trying to return the ring to this company because their return policy is so confusing and seems kinda unfair. Overall, dealing with this company has just been super frustrating and disappointing.


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    Rings and Bands

    I recently bought some rings and bands from this company and let me tell you, it was a total nightmare. They never bothered to ship my order or respond to any of my messages. I tried contacting them multiple times but it felt like my messages were just going into thin air. Eventually, I had to contact my credit card company to help me get my money back. Save yourself the trouble and steer clear of this place.


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    Ring purchase

    Man, I was really let down by this company's ring. It literally fell apart on me after only a few weeks. I tried to get in touch with them about it, but they never even bothered to respond! The way they communicate is just awful, it took so long for them to reply to my messages. Also, it's kinda weird that even though they're mainly American, their options were seriously limited over here in the UK.


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    Expedited shipping order

    I recently placed an order with expedited shipping, hoping to get my item quickly. But when I got the email confirmation, I saw that it would actually take longer than I thought. It was frustrating because the FAQ said it would be faster. I also tried to get a refund for the expedited shipping, but customer service didn't reply within 48 hours like they said they would. I can't say anything about the product quality, but I was let down by the customer service and the mixed-up information.


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    Mama Strata ring

    The customization process at this company has been a total mess. My husband bought me a Mama Strata ring for Mother's Day, with "mama" engraved on it. But when the ring showed up, it was blank, with only the brand's name inside. We were totally shocked and let down. When we tried to send it back, we found out that they weren't doing custom work till May 22, but they didn't tell us that clearly on the website. It's just not right to keep customers in the dark like that. And if we do end up sending it back, they'll only let us half our money back or exchange it, which is super annoying. All in all, this whole thing has left us really unhappy, and we won't be buying from them again.


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    Ring purchase

    I recently bought a ring, and honestly, it has been a huge letdown. I waited around 2-3 weeks for it to come, but there were no updates. I had to contact customer service, which took forever to respond. Even though I gave them my address quickly, I'm still waiting for an update. The lack of communication and slow response to my problem has really annoyed me and made me feel unsatisfied with the whole thing.


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