Revolution Beauty - Overall Rating based on 30 reviews
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Highlighters worth the money
I absolutely love Revolution's highlighters! I've been using them for years and they always look amazing on my skin. The quality is definitely worth the price, and I always get compliments when I wear them. If you haven't tried them yet, I highly suggest giving them a go!
Skin Silk Foundation purchase
I didn't realize ordering foundation could be this simple! I just got the Skin Silk Foundation, but then I found some samples of the IRL foundation in my package too. It was like they knew exactly what I wanted because I was actually considering trying it, but I didn't want to buy a whole bottle without knowing if it was right for me. Their customer service and attention to detail really blew me away!
Eyeshadow palette purchase
I really like Revolution Beauty's products, but my experience with them this time wasn't the greatest. The delivery took so long, and when my eyeshadow palette finally arrived, it was broken. The packaging just wasn't good enough to keep everything safe during shipping, so now I have a damaged item.
Latest beauty purchase
I just bought something from this company and it was a total nightmare. My package went missing and their customer service was no help at all. It's been weeks since I placed my order and they haven't given me any useful info. I'm so mad about how they're not keeping in touch and taking responsibility. If I could, I'd give them zero stars.
Pore Blur Primer
This primer is seriously amazing! I can't believe how great my skin looked after just one use. My pores and any redness in my T-zone vanished. The texture feels like velvet and my skin looks flawless. I was doubtful at first because of the low price, but I've used pricier primers that didn't work as well. This is definitely going to be my new favorite primer.
Eye pallet purchase
I just bought an eye palette from this company, and let me tell you, it's totally worth the money. The colors in the palette are beautiful and super pigmented, so you can create all sorts of different looks. The delivery was really quick, and the packaging was top-notch to make sure the product came in perfect shape. I'm really impressed with the quality of the product and how smooth the whole shopping experience was.
Faulty item resolution
I had to contact customer service because I got a defective item in my order. Georgina and Maddie helped me out and they were super nice and helpful. They took care of the problem quickly, which I really liked. It's such a relief when you get good customer service from people who know what they're doing. Georgina and Maddie went above and beyond, and it shows that the company values its customers.
Prompt delivery, faulty product exchange, efficient customer service
I recently bought something from this company and was super happy with how quickly they delivered it. But then, when I got one of the things I ordered, I found out it was broken. So, I called their customer service line right away. I was actually shocked by how quickly they got back to me. At first, I got an automated message saying they got my call, but then, a real person got back to me within an hour. They asked me to send a video showing the problem, so I did that right away. The customer service person offered me a refund, some extra rewards points, or a replacement for the broken item. I picked the replacement, and guess what? The new item showed up the very next day! I was really impressed with how fast and efficient they handled the whole situation.
Eye brow pencils
I bought some eye brow pencils and they're pretty good quality with a nice texture. But they're a bit too soft for me. They tend to smudge easily and run around my eye corners, which is annoying. However, they're a good deal compared to other brands, so I don't mind reapplying them more often to keep my look.
Lost package
I'm really upset about how the customer service team hasn't been helpful at all. I told them my package was marked as delivered, but I never got it. Instead of trying to help me out and fix the problem, all they did was tell me to file a complaint. It's like they didn't want to admit fault for the package being lost and just kept telling me it was on me. I'm pretty disappointed and feel like they totally ignored my issue.
Vitamin C serum
I just wanted to share that I think this serum is absolutely amazing and I'm really loving it! I've tried other serums in the past, but this one is definitely at the top of my list. It leaves my skin feeling so refreshed and radiant. I'll definitely be purchasing it again!
Broken package, unresponsive customer service
I'm a big fan of this brand, so I decided to order directly from their official website for the first time. But man, when my package got here, it was a mess! Stuff was broken and looked used up. Definitely not what I was expecting from them. I tried to contact their customer service right away via email and WhatsApp, but it's been a whole week now and I haven't heard a peep back from them. Pretty disappointing and frustrating to spend a good amount of cash and get this kind of service.
Eyeshadow palette
I ordered this really cute eyeshadow palette and was so pumped to give it a try! But then I got an email saying my package got sent back to the sender. I tried reaching out to them through the app but I didn't hear anything back. It's really frustrating that I still haven't gotten my order even though they already charged me for it. I'm totally fed up with this situation, I'm just going to delete the app and never buy from them again.
Shampoo and conditioner for aging hair
I just got this shampoo and conditioner for older hair from this store. I've tried a bunch of other brands, but Revolution really stands out. These products did a great job of making my hair look healthy and shiny. Only problem was the bottles were kinda hard to squeeze with my achy hands, which made it tough to get the product out easily.
Latest Makeup Purchase
Wow, what a crazy experience! My order showed up in a package that looked like it had been through a battlefield, so I was already gearing up for a disaster. But to add to the excitement, the box was totally empty! I didn't know whether to laugh or cry. Luckily, the customer service team was amazing. They handled everything quickly and gracefully, and got a replacement sent out super fast. Huge thanks to them for coming to the rescue! And hey, the products ended up being totally worth all the ups and downs. No complaints here, right?
eyeshadow palette and setting spray
I gotta tell you, I'm always so impressed by how great the stuff I get from this brand is. The eyeshadow palette I bought had such good color payoff and it stayed put all day without creasing. The setting spray worked like a charm, keeping my makeup in place through sweat and humidity. I've tried a bunch of fancy brands, but none of them match up to the quality and price of these products. I'm definitely gonna keep buying from this brand in the future.
Highlighting missing items in my order
Hey, I received my package and realized that some things were missing from it. It seemed like the box had been tampered with during shipping or something. Anyway, I reached out to customer service and they quickly mailed out the missing items. Their service was amazing, don't you think?
Neon gloss nail polishes
Hey, I recently got these amazing neon gloss nail polishes from here. They are absolutely incredible! The colors are so bright, the formula goes on smoothly, and they really stand out. I was pleasantly surprised at how fast my order was shipped and received. Overall, I am super pleased with my purchase and will definitely be returning for more in the future!
Perfectly matched makeup
I recently bought some makeup that was great quality and actually matched my skin tone, just like they said it would in the skin tone match guide. But, the primer stick I ordered came broken and wouldn't even work. I contacted customer service through WhatsApp, and they got back to me super fast. They were really helpful and offered to send me a replacement or give me a refund. I decided to go for the replacement, and it came really quickly. I'm super satisfied with their customer service.
Lip products purchase
Revolution has some really great products, but honestly, I was pretty let down by how my most recent order was packaged. They just tossed everything in the box without any cushioning or protection, so my stuff was basically free to bang around and potentially get damaged during shipping. Luckily, it was just lip products and not powders, otherwise, it would have been a total disaster. I really hope they step up their packaging game moving forward so that all their customers can count on getting their products in one piece.
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