Rose Farmers Reviews
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monthly
My niece sent me your roses for Christmas and they were beautiful. So, I thought I would start monthly service because of Mother's day. My Mother called so excited and told me they were the most beautiful roses she has ever seen. I'm glad I signed u.
Valentines Day special 2 dozen roses +
Flowers looked nice and were packaged well. I requested they be delivered a day later since we weren't going to be home on Valentine's Day but they came on Valentine's Day anyway. I also ordered a vase that didn't come with the order. I tried asking customer service about this but you have to do it through e-mail because a customer service phone number doesn't seem to exist. This could have been a great experience but the issues I had and the customer service left me not wanting to order again.
Ross
I love rose farmers the roses are gorgeous and last a long time.I bought them for my mom a couple years ago found a coupon and she loved them best roses she had ever gotten.I decided to buy them again this year for Valentine’s Day look for coupons well worth the price
24 Long Stem Valentines Day Rose
Ordered them ahead in advance (to be delivered for Valentines Day) and they were delivered in a box. Once they were opened the 24 long stem roses were very beautiful and in full bloom. I would definitely order from them again!
Roses
My early valentines day flowers came in yesterday, 2/10/23, and they are absolutely stunning. These may be the most beautiful roses I have ever received. This is my second or third time receiving roses from rose farmers, and each time I am even more blown away.
G.B.3 Dozen Roses
I have placed 5 orders with Rose Farmers since May. I can only hope the roses have been beautiful. One order was placed as an order for my anniversary. I ordered 2 dozen blush and a dozen cream. The cream dazzlers bloomed right away and were huge and beautiful! The blush arrived tight so I assumed they would bloom later and be just as beautiful. after a week, they never had never bloomed. After 10 days, they were just tight and brown. I contacted Rose Farmers. They offered me a $40 voucher. That would not have paid for me to replace the 2 dozen blush roses. They eventually offered to replace my order but sent it to the wrong address - one I had sent an order to someone else as a gift. There is no phone number to call so everything is done through email making communication very difficult. My order was originaaly delivered on 07/22/2022. The replacement was delivered to the WRONG address and person today - exactly one month later. I was advised to contact UPS to try to change the address, however anyone who ships knows only the shipper can make such changes when the name on the package is in someone else's name! I have offered to pay the shipping on he 2 dozen roses that did not bloom. I'm not even asking for the entire order to be replaced. I'm not sure why this is so complicated. l likely give them one more chance on a personal order before I send flowers to anyone else. I woud be terribly embarrassed if they received an order like I did.
Pink and white roses
I cannot express how much I love this company!! I have probably ordered 30 different times..These are the most Gorgeous roses I have ever seen!! They bloom so big! Customer service always answers me very quickly if I ever have a question..You Cannot go wrong with these, I wouldn't order Roses from another company, ever!!
Roses
Terrible customer service.
Ordered 4 dozen roses for a memorial service and paid EXTRA money for a guaranteed delivery one day before the service.
Got an email saying that due to problems in Ecuador the order will be delivered 3 days last. Did not let me cancel the order.
For all I know the flowers are sitting in the foyer of an apartment building in Brooklyn as there is no one home following the memorial service.
I should not be charged for it, but instead they sent me a $40 discount towards future purchases. How can you charge me for something that was not delivered to me.
They should take the loss and then apologize for making us scramble at the last minute to find someone locally to deliver the flowers.Horrid Mistake
I ordered Roses on the 2nd of May. for delivery on Friday, May 6th. I was informed on the 5th of May that they would not arrive until the 9th-one day after Mothers' Day, because who doesn't like going Trick or Treating on the First of November? Use a reputable florist if it matters to you at all, Don't make the Horrid Mistake that I did. Save yourselves
Roses, delivered
The Roses arrived with a lot damaged and crushed.
They were obviously all very old Roses, as well.
It's just so disappointing to receive Roses in this state.
They have a no-refund policy, so you're ... and have to accept any old damaged ... they want to send.
There's also no contact telephone number anywhere on the website, so you have to email them. That tells you a lot, when they don't want the accountability of being reachable by phone.Roses
The roses are beautiful and last a long time. My number one complaint is that it is very hard to find where to enter a message to the recipient. Sometimes, like today, I searched all over and couldn't find it hoping it would show up when I checked out. Other times when I have sent a monthly order... the recipient does not receive a card that the roses are from us in the months following the first order! Therefore, they think that maybe they got roses from the RoseFarmer company. When they include a card, the print is tiny and out of place. It is a shame that they have not corrected this problem. The other problem is that the recipient needs a very strong knife to access the roses from the carton. BUT- the roses are gorgeous and last a long time. So, I keep trying to work with customer support. Please... if you have the same problem... let them know because they do have beautiful roses.
Roses
Bad experiences
This company continues to disappoint…quality poor, customer service matches the roses.
The 2 orders of roses arrived in very bad condition. Promised replacement that never occurred. They claim because American Express stepped due to a charge that accompanied the voucher.Roses - poor condition
After receiving a gift order that was in poor condition. I explained to this company that I did not want the person who sent me the roses to know that they arrived in poor condition.
I contacted RoseFarmers and received a $40. Voucher . It took along time for a return call or email, customer service or any telephone number is not easy to find.
I wrote my first review being fair & factual and received a telephone call at once.
I was asked to consider removing my review, in return for an additional credit, which I had to pay $37.for my replacement order (big mistake on my part). And another order of Roses, seemed very generous….. everyone deserves a second chance.
Today I received the replacement order, using the voucher, plus my payment, and the roses again arrived in poor condition.
Not sure how to post pictures on this site.
The quality control is poor. I recommend using another company or local florist service.
The return/replacement policy is totally in there favor. With the voucher issued additional payment is required.I bought 48 roses for Valentines Day EXTREMELY DISAPPOINTED
First of all the cost was outrageous and that was WITH a coupon 48 red roses for $137 with 7 days shipping?? I expected them to come in some sort of container like they show on the website and be brought in as if it were a gift not just some package. But no they were.all squished together in a plain box with NO water and they were wilted and bent. Needless to say it was a very upsetting Valentine's Day. $137 down the drain! NEVER buying here again.
two dozen roses
I ordered 2 dozen roses to be sent to my client in Georgia. When I received the confirmation, it was sent to another email address that I had used previously AND it was sendng the flowers to
ME..not my client. You cannot call them, I immediately started emailing them an they did NOT correct the delivery address to my client. They offered me a coupon. I realize now what happened...they have an algorithm that defaults to a previous orders information...they used THAT and changed all of my input. I have since ordered a replacment for my client AND IT TRIED TO CHANGE MY ORDER AGAIN!!! BEWARE...btw, the roses are gorgeous.Monthly subscription. .. 2 Dzn roses with Lily add on
Most Beautiful Roses! Prepared and packaged very well. I look forward to my delivery...all have been timely. Quick response from customer service. Would definitely recommend!
2 dz special roses for wife's birthday - will not deliver - no notice
Purchased on May 08, 2021 Order Item # 1456026853. Have PDF of order entered, order confirmation and invoiced page, all on May 8. Order clearly stated delivery by May 25 and that is acknowledged in the paperwork back from them. Today the product has not shipped and apparently will not ship and certainly not be here for wife's birthday and they have made no contact with me to inform me, nor do they reply to any email sent to the only contact point which is an auto-reply "support" email address that does not thing but thank you for your email.
ROSEFARMERS.com - no published or available address or telephone number and pretty obviously THIEVESREVISED OPINION: RoseFarmers.com had a technical issue in their order processing system that for reasons unexplained caused my order of May 8, 2021, for delivery on May 25, 2021, to be put into a suspense or hold category and apparently with Mother's Day business overwhelming the company, no one checked to see the suspended or held orders until my third complaint got through. At this time, the company is acting responsibly and if I could, I would withdraw the earlier complaint and negative opinion. However, I would advise a company that operates totally from an online portal that they really need to pay mind to the processing and reporting/journaling of orders so as to avoid similar errors in the future.
Two Dozen Roses
I paid for two dozen roses and only received one dozen. Upon notifying Rose Farmers they sent a voucher for $40.00. Nice. But I still would have to pay $26.00 for the roses that I had already paid for.
BTW- The roses are beautiful.Four dozen roses
Upon delivery all four dozen were just beautiful. The best I have ever ordered. Thank you so much for making my better half’s wonderful Mother’s Day. Ten Stars
2 Dozen Roses for Mother's Day
I first ordered Mom flowers for Valentine's Day. They WERE not there on time. Since the roses were beautiful, I let it slide. I again ordered roses for Mom for Mother's Day. They were to be delivered YESTERDAY. No show again! They "claim" my order was on "pause". They took my money from bank account though!!! Never contacted me! So there is NO way flowers will arrive before Mother's Day. I am so disappointed and I will NEVER EVER order anything from them again!
Review with most votes
2 dozen roses
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