Smallflower - Overall Rating based on 20 reviews
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Fragrance order
I was really looking forward to getting my order from this store because they had a lot of great products to choose from. But when it finally arrived, I was so disappointed. The aftershave I bought had leaked all over the box, and it ruined some of the other stuff I ordered too. It's just not right, especially since I spent a lot of money on all of it. They really need to step up their shipping game and make sure things are packed better. This whole situation has me thinking twice about shopping here again. Plus, the shipping took longer than I thought, which just added to my frustration of getting damaged goods.
Broken product, replacement cap requested
I got a broken product, so I asked for a new cap to fix the leak. The customer service wasn't very nice or helpful. They said I could only exchange it for a new one. Plus, the item came damaged because it wasn't packed well with Styrofoam or protective packaging.
Vanilla fragrance purchase
I had a terrible experience working with this company! I'm so frustrated with their poor customer service and lack of efficiency. I own a small business too, so I understand how crucial it is to have timely shipments and good communication. But this company falls short in both areas. It's crazy that my items have been stuck in their warehouse for over a week and a half. It's just not right. I could have made my own vanilla fragrance by now! Needless to say, I won't be buying anything from them ever again.
Delayed order
I bought something recently and it took longer than expected to get to me. I placed the order on a Wednesday but didn't get it until the next Saturday. When I reached out to Smallflower's Customer Service, they said the delay was because of bad weather. Even though I paid extra for faster shipping, the package still didn't come on time. The estimated delivery date got pushed back a whole week, which was annoying. This whole thing is making me think twice about shopping at this store again in the future. They definitely need to work on their shipping and handling process.
Lost package replaced promptly
I just had a package go missing when it was sent through USPS, and they always seem to have trouble finding my place compared to other delivery services. Luckily, Smallflower's customer service team was right on it and sent me a replacement order without any fuss. Their quick response and willingness to make things right have definitely made me a loyal customer. I'll definitely be shopping with them again in the future.
European handcreams
These handcreams are amazing! Atrix and Kamil are seriously top-quality products that are not easy to find in the US. They remind me of the handcreams my European family has used for years and really outshine the usual brands you find at the grocery store. Not only do they make my hands feel softer, but they also offer better protection.
Santa Maria Novella Body Lotion (Vanilla)
I just bought 2 bottles of this amazing body lotion I first found in Florence, Italy. It was kinda weird to have to call to order it, but it was totally worth it. The folks at Smallflower were super nice and helpful. And let me tell you, this lotion is the bomb - it's so gentle and leaves my skin feeling like silk. I'm definitely sticking with this stuff from now on.
Shaving cream and shaving brush
I finally found a place where I can get my hands on some top-notch English shaving cream and quality shaving brushes without having to make the trip all the way to London! Smallflower has an awesome selection of products, and they're all priced just right. Plus, their delivery is quick and efficient, and their customer service is top-notch. I definitely suggest checking them out if you're in need of some quality grooming products.
Skincare products
Honestly, I'm so used to Amazon's convenience, you know? I love being able to track my package every step of the way. But with Smallflower, it's like they leave me in the dark. I order skincare stuff from them all the time, but it's hella frustrating not knowing when my goodies will actually show up. It would be awesome if they could step up their game and give us better tracking info to keep us in the loop, you feel me?
Unique toiletries
I recently bought some cool toiletries from this company, but I gotta say, my experience wasn't the greatest. They have some hard-to-find stuff, which is awesome, but the slow shipping and not-so-great customer service really put a damper on things. I ordered from them twice, and both times it took forever for my stuff to even ship out. It ended up taking over 2 weeks to get my items, which just isn't cool in today's fast-paced world. On top of that, they need to update their inventory system because some things that were supposed to be in stock were actually out of stock, causing more delays and confusion. I think I'll need to find a different place to get my unique toiletries from now on.
Powder underarm deodorant
I recently picked up a powder underarm deodorant from Smallflower and I gotta say, I'm super happy with it. This deodorant, just like the one I used before, doesn't have any aluminum chlorhydrate, so it's really gentle on my skin. The cedar scent is light and refreshing, not too strong. And I love that it comes with a shaker, so it's easy to put a little bit on my hands and then under my arms. It really works to keep odor away and keeps me dry and comfy all day long. I have sensitive skin, so I'm glad this product doesn't cause any irritation or discomfort. Plus, it's all-natural with no harsh chemicals, which is exactly what I need.
Unique and high-quality products
Smallflower has all kinds of cool stuff that you can't really find anywhere else. I've always been impressed by all the different things they have, from skincare to fancy grooming supplies. The only problem I ran into was when I got my Bay Rum order and the bottle was leaking all over the place. It made a big mess in the package, but luckily I was able to save most of my stuff. Just had to deal with a bit of a headache cleaning it all up.
Order placed for over $350
I felt really let down by my recent purchase. I saw on the website that orders over $100 got free 2-day shipping, so I placed my order on December 18th, hoping to get it before Christmas. But, on December 19th, I got a notification saying it wouldn't arrive until December 29th, which was 10 days later! I was so disappointed because it was supposed to be a Christmas gift.
Good selection, timely delivery, password issue.
I recently bought some stuff from Smallflower and was happy with all the different products they have from all over the world. My first delivery came right on time, but the second one got delayed, which was a bummer. Overall though, I'm pretty happy with the service. The only thing that's been bugging me is the password reset thing on their website. Every time I try to get a new password, the support team just emails me a link to reset it on my account. But that hasn't worked for me, so I've just been checking out as a guest. On the bright side, the packaging for the products has always been top-notch.
Toothpaste order
I just bought some toothpaste from this store and I gotta say, I was really impressed with their service. The shipping was super quick and my order got to me right on time. They even took the time to pack everything up real nice with bubble wrap to make sure it didn't get damaged. It's little things like that that show me they really care about what they do. I'm definitely gonna keep coming back as a customer.
Skincare products
I just got some skincare stuff from this store and man, I gotta say, I was really impressed. The whole ordering thing was super easy and the service was top-notch. The prices were good, shipping was fast, and overall, it was a great experience. I'll definitely be coming back for more.
Willow tea for BHP
Willow tea has seriously saved me when it comes to my pee problems from taking allergy meds. I first found it in Germany back in '75 and have stuck with it ever since. Dealing with Benign Hypertrophic Prostatitis now, this tea not only tastes good but also really helps with my condition. I even throw it in my morning coffee for an extra boost.
Basic product purchase
I was having such a hard time finding a simple product online that wasn't crazy expensive or sketchy. I kept coming across either way too high prices or possibly fake stuff. And even if I did find something okay, the shipping costs were out of control. But then I stumbled upon this awesome store. They had exactly what I needed at a good price and no crazy shipping fees. Smallflower sent out my order quickly, it arrived all safe and sound, and it was exactly what I wanted. It was seriously the best shopping experience.
Various beauty and wellness products
As someone who's been shopping at Smallflower for a while now, I just gotta say, they really know their stuff when it comes to quality products. I've been coming back for years and I've never been let down, whether it's the awesome selection or the top-notch customer service. Ordering online is a breeze, and my stuff always shows up quickly and packed up real nice. Whether I'm hitting up the actual store or shopping online, the folks at Smallflower always treat me right and take care of me. You can tell they genuinely care about their customers and making sure we're happy.
Classic health and beauty products
Smallflower is a real gem for folks who love timeless health and beauty products. In a time when lots of old-school items are hard to find, Smallflower really shines as a go-to spot for top-notch goods with a nostalgic feel. Their lineup of European products is seriously impressive and super high quality. And the best part? They won't break the bank, so shopping online at Smallflower is a total delight.
Review with most votes
Classic health and beauty prod
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