All reviews of Ida
Review about: Gift Lab
Last-minute holiday gift
I had a last-minute holiday gift crisis and thought about ordering from this company. I was really impressed with how fast they took care of a problem I had with my order. But, even though I ordered it right at the beginning of December, I still haven't gotten my item yet. The customer service was awesome, but I'm bummed that my gift didn't get here in time for the holidays. I'm crossing my fingers that it'll show up before the year is over.
Review about: Paw
Expensive dog bed purchase
I've been trying to get a hold of customer service for a few days now just to get some info before I buy. I had my eye on one of their fancy dog beds, but couldn't even get through to leave a message 'cause nobody picked up the phone. Every time I called, all I got was that "who let the dogs out" song playing on repeat, and after waiting for 6 minutes, I just threw in the towel. Their customer service was lacking big time, and since they didn't bother to respond to my questions, I decided to take my business elsewhere. Good customer service is important to me, and sadly, this company didn't deliver.
Review about: Test My Allergy
Test results assistance from customer service
I just contacted customer service because I was having trouble getting my test results. I didn't get them by email, but Riley was able to quickly get them for me and sent them as a PDF through our chat. I really appreciated Riley's top-notch customer service. Thanks so much!
Review about: Entertainment Earth
Recent customer service experience
I wanted to share about this amazing customer service experience I had recently. I called this morning to ask about an order I made and I got to talk to a guy named Donald. He was super patient, understanding, and really went out of his way to help me. I could tell he genuinely cared about helping me out. I think Donald is a real asset to the company and deserves recognition for how awesome he was at his job.
Review about: Magic Linen
Charcoal gray linen duvet cover, fitted sheet, pillow cases
I got this really nice charcoal gray linen duvet cover, fitted sheet, and two pillow cases from this company. They're all made well and the customer service was amazing. But, when my order came, I noticed the duvet cover was a different shade of gray than the pillow cases and fitted sheet. I reached out to customer service and they quickly sent me a new duvet cover in the right color. They explained that they recently changed their materials or dye process to make the linen even better. Overall, I'm super happy with how everything turned out and would definitely buy from them again.
Review about: Bellesa
toy
Service .... Every reply takes at least 72 hours and says the same thing, that they are working on the order. Now they say they are waiting for restock. I am trying to cancel the order because I honestly do not think I will ever get anything from them. SCAM.