All reviews of Koepp
Review about: Air Serbia
Flight cancellation and rescheduling without notice
My experience with this airline was just awful, I gotta say. They totally canceled my flight without even giving me a heads up, and then they rescheduled me to two whole days later. The worst part though was how the staff didn't give a darn - they were so indifferent and not helpful at all. Plus, the flights were always getting delayed with no explanation. And then, to make matters worse, I missed my connection in Milan, which was a huge pain in the neck.
Review about: CamelBak
Stainless Steel Water Bottle
I've been a loyal customer of your brand for more than a year now. I used to use and suggest the plastic Eddy bottles, but my recent purchase of the stainless steel water bottle didn't meet my expectations. Even though the design is cool and strong, I noticed that the valve adds some air to the water when I drink, making me burp in an uncomfortable way. Besides that, the bottle is pretty heavy compared to the plastic ones I've had before.
Review about: Next Day Contacts
Contact lens order experience
My experience with ordering contact lenses from this company was really great. At first, they sent me the wrong order, but thanks to Henry HC in customer service, they quickly fixed everything by sending out the correct lenses and giving me a refund. I was really impressed by how fast they handled the problem and made sure I got the right lenses on time. The first delivery and the corrected one both came in just two business days, and I was happy that there was no extra charge for their mistake. Compared to other big contact lens stores, this company's service was excellent. I would definitely recommend them to others after such a positive experience.
Review about: Billshark
Scam, locked contract, predatory
I was really hopeful that Billshark would help me out, but man, I was way off. They sucked me in with the idea of cutting my bills, but instead, they trapped me in this contract without even asking. And when I tried to talk it out, they barely gave me a 20% discount on their shady service. That's just a messed up way to do business, and I definitely wouldn't suggest it to anyone.
Review about: Priority Gold
Gold investment
As a newbie to the gold investment world, I wasn't sure who to trust at first. After doing my homework, I decided to go with Priority Gold, and I'm glad I did. Right from the start, it was obvious that they cared about making customers happy. Their team really knows their stuff when it comes to gold, and they actually listened to my goals and gave me advice that fit my needs. They were always honest and easy to get a hold of, giving me updates along the way to make sure everything went smoothly. Thanks to Priority Gold, I feel a lot better about my investments and can't wait to keep working with them in the future.
Review about: ScentAir
Home scent units malfunctioning
I bought two home scent units not too long ago, but they both crapped out on me in just a month. I did everything the manual said and even made sure they were hooked up to WiFi properly, but they just wouldn't work. I spent a good chunk of change on getting samples, units, and cartridges, only to be left with two useless black boxes. It's pretty annoying to shell out so much cash and get such lousy products in the end. I mean, come on, they're supposed to be made in the good ol' USA - I was hoping for better service and better quality.
Review about: ClassPass
Bad customer service
Man, this customer service is just the absolute worst. It's like they couldn't care less about actually helping me out. I mean, it takes forever for them to get back to me, and even when they finally do, nothing gets fixed. It's been a total nightmare trying to deal with their incompetence. I swear, it's driving me up the wall having to put up with this nonsense. So aggravating!
Review about: Balardi
Moncler coat purchase
I usually don't like buying expensive stuff online because of the hassle of having to deal with returns. But I decided to give it a shot and ordered a Moncler coat from this store. To my surprise, the coat arrived looking like it was fresh out of the box, not a scratch on it. It wasn't some display model either, which was a big relief. The quality of the coat was spot on, just as they had described. I'm absolutely thrilled with my purchase!
Review about: IdentityForce
Great customer service experience
I had the pleasure of dealing with Renarda from customer service, and let me tell you, she really went above and beyond for me. She made sure I was well taken care of and her dedication to customer satisfaction was really something special. It's rare to find good customer service these days, but Renarda definitely knows how to provide exceptional service.
Review about: Topshop
Expensive coat purchase
I recently splurged on a fancy coat and it's turned into a total nightmare. I paid up front and was supposed to get it a week later. But then I got an email saying there was a delay because of Covid. A few days after that, I got another email saying my package was sent out and I'd get a tracking number soon. But that tracking number never came. I've tried reaching out to customer service several times but haven't heard back. It's been almost a month now and still no coat or any word from them. This whole thing has been such a letdown and has me questioning if this brand is even legit.
Review about: Linzi
Casual sliders in multiple colors
I never thought I'd get so lucky being a first-time shopper at Linzi, finding these awesome sliders in all kinds of colors. I couldn't choose just one, so I ended up getting three pairs in different colors. They were on sale, so I was like, why not? When they came, I was pleasantly surprised by how nice they were and how quickly they arrived. Of course, I decided to keep all three pairs and I'll definitely be coming back to shop here again.
Review about: City Chic Online
Sexy bras and dresses
The bras and dresses I ordered were adorable and fit just right! The quality was seriously top-notch and they were so cozy. And let me tell ya, I'm all about the outlet sales they have - you can score some sweet deals!
Review about: Awin
My recent purchase
I'm really disappointed with the service I got from this company. I had all sorts of problems from the moment I placed my order to when I finally got the product. Their system just wasn't working right, and it really messed up the whole customer experience. And the fact that they charge a monthly fee for this kind of service? Nope, can't accept that.
Review about: Bellhop
Moving services
The moving team did a really great job - they were efficient, organized, and made sure to put everything back together after taking it apart. They really went the extra mile to make sure everything went smoothly. The company communicated well and let me know what to expect throughout the moving process. It was a fantastic experience and I'd definitely hire them again for any future moves.
Review about: Wolf Project
Face lotion purchase with bonus face cleanser
I recently bought some face lotion and got some really great service. When I placed my order, they told me that the lotion was out of stock, but they threw in a free face cleanser to make up for it. I thought that was super nice of them.
Review about: Ami Paris
Slow delivery
Man, I can't even believe how freaking long it took for my order to get here. Seriously, I placed my order and it felt like forever before it finally showed up at my door. I was totally not cool with how long it took to get my stuff, and I definitely think they need to pick up the pace with their delivery process. Waiting for my order felt like it took a million years, and I was not a happy camper.