AirportParking - Overall Rating based on 21 reviews
Featured Reviews
Reviews (21)
No reviews yet!
Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.
Late flight delay charges
I was pretty upset about being charged for a whole extra day just because I was an hour late picking up my car. My flight was delayed, so it wasn't really my fault. And on top of that, I had already paid for a full day of parking even though I only used it for half the day. It just didn't seem right to add on another full day for being just an hour late. It left a bad feeling and made me feel like they were trying to rip me off as a customer.
Pre-paid parking
I paid for parking ahead of time, but when I arrived, all the spots were taken! I had to circle around to five different lots before finally finding a spot. It was super stressful, and I almost missed my flight because of it! Now I gotta shoot an email to the company and see if I can get a refund. Such a terrible and stressful situation!
Easy online reservation
This was my first time using this parking service and I have to say, it was a pretty good experience overall. The online reservation process was super quick and simple, which made it really easy for me to secure a spot for my car while I was traveling. The shuttle ride to and from the airport was right on time and efficient, which saved me a lot of time and hassle. When I got back to the parking lot, my car was already there, all cleaned up and ready to go, which was a nice surprise. The staff at Joy Parking were really friendly and helpful, which definitely added to the positive experience. The price was fair, especially considering the convenience and great service they provided.
Parking experience
I had a really great experience with the parking service. The staff was so polite and helpful. The shuttle service was quick and convenient. I parked my car late at night and got it back early in the morning, and both times the staff was so nice and quick. Overall, I have no complaints about my experience.
Purchase experience at the airport parking lot in Houston Hobby
I had a really frustrating time at the airport parking lot in Houston Hobby recently. The receipt they gave me didn't have a barcode, so I couldn't get in the parking lot like they said. I tried calling the office, but no one picked up, and there was no parking spot available near the office to go in person. In the end, I had to buy my parking online from the airport service to get a barcode and finally park my car.
DFW airport hotel parking
I was expecting a ride at 5 am, but turns out the hotel didn't have a shuttle at that time. I tried to cancel right away, but they still charged me $5. They shouldn't let you book if they can't provide what you need when you need it!
Efficient and friendly service
I had a great experience with the parking service I used. The drivers and staff at the booth were so nice and helpful the whole time. The driver who took us back to our car really went the extra mile to make sure we were safe on the icy ground.
Flight Delayed Email
Man, I got this email telling me my flight was delayed, so I figured I should change my parking reservation with this company. But when I asked them, they were all, "Sorry, can't help you with that." It was such a letdown, ya know? I mean, what if my flight ended up getting canceled? Then what? Ugh, seriously not cool. I'm definitely gonna check out a different company next time that's more willing to work with me.
Parking pass purchase for Las Vegas Airport
I recently bought a parking pass for the Las Vegas Airport and it was a disaster. First of all, I didn't even get a confirmation after I bought it, so I had to make a bunch of phone calls just to talk to a real person. Finally, I got the confirmation email, but it was a mess. It hardly had any info and basically said I had to figure everything out on my own. I was supposed to contact the hotel for parking directions, which was ridiculous. Have you ever tried getting help at a casino hotel in Vegas? Good luck with that. When we got there, there wasn't a spot for us to park and no way to call for the shuttle to take us to the airport. It was a total nightmare. In the end, I had to suck it up and park at the airport, spending even more money to make sure I didn't miss my flight.
Convenient, shuttle service
I had a great time at that parking spot. It was super convenient being close to the airport and having a shuttle available to take me there. The only hiccup was when I got back from my trip, I didn't know I had to call the hotel for the shuttle to pick me up. I ended up waiting around for 20 minutes before figuring it out. Even though it was a little annoying, I'd still park there again next time.
Last-minute purchase of parking pass
I just wanted to share my recent experience with buying a last-minute parking pass. I bought it an hour before I needed it, but never got a confirmation email. Even though I know computer stuff, I couldn't find the pass anywhere. So, when I got to the lot, I had to pay for parking all over again. I tried calling customer service for 20 minutes, only to be told I couldn't get a refund because I missed the check-in time. The call ended suddenly when the rep just hung up on me. I have to say, I was pretty let down and not happy with the service.
Airport parking reservation
I had the worst experience trying to reserve airport parking through this service. I paid but never got an email confirmation. I tried calling customer service multiple times, but no one ever answered or called me back. This lack of communication is not cool. I ended up having to find last-minute parking somewhere else which was super stressful and annoying. I definitely don't recommend using this service.
Off-site parking reservation
I recently booked off-site parking at a hotel in Calgary, Alberta. I was happy at first with the good prices, but then realized they were in US dollars, which was a letdown. Still, I went ahead with the reservation. I never got a confirmation email, even after reaching out to customer service multiple times. When I got to the hotel, they couldn't find my reservation, so I had to find another parking spot. And even though I didn't get the service I paid for, they still charged me the full price. Trying to get a refund was a bust because the customer service people I talked to were not helpful, rude, and even sarcastic. I tried to sort things out through emails, but the company wouldn't budge on giving me a refund. My whole experience with the service was really disappointing, and I probably won't be using them again in any city.
Reservation cancellation refund issue
I had a really bad time trying to cancel my parking reservation through this other website. I called to cancel four days before, but after I canceled, I didn't get my money back. I contacted customer service, and they told me to reach out to some other company that deals with their reservations. But when I tried calling, no one answered and my messages went ignored. This lack of support from them is just not okay, and I definitely won't be using their service again.
Airport parking service
My experience with the airport parking service was a major letdown. I reserved a spot for my car, but when I got there, no one was around to help. There wasn't any security in sight, just a locked door with a sign that said "full." I was stuck at the airport, needing a friend to give me a ride and get my car back. The company's lack of communication and support was totally unprofessional and unacceptable.
Second-time parking reservation
This was my second time booking parking through this site, and I gotta say, it was smooth sailing once again. The website is super easy to use, which makes booking a breeze. I really value how convenient and dependable this service is.
Email support issue
I gotta tell you about this annoying thing that happened to me the other day. So, I tried to reach out to their customer service by emailing the "support att airportparking.com" address they gave me. But guess what? The mail servers bounced back my emails saying the address didn't exist! It was such a headache and now I'm stuck not knowing how to get help. It just seems so sketchy to me that a company would give out a fake email like that.
Reserved parking through their website
It's 15 in the morning and I already paid $134.00 upfront. But guess what? I never got that confirmation email they said I would. I tried emailing their customer service two times already and still haven't heard anything back. Their website specifically says you'll get a confirmation email right away, but that definitely didn't happen for me. It's so frustrating and disappointing. Honestly, this whole situation feels like a scam. Now I have to go through the trouble of disputing the charge with my bank. I work hard for my money, I can't just throw it away like that. Save yourself the headache and stay away from this mess!
Airport parking reservation
I just wanted to share that I booked a spot for airport parking with this service, but I never got a confirmation after I paid. I tried to get in touch with customer service for help, but they never got back to me. On top of that, I still haven't gotten a refund. It's making me wonder if this company is even real.
No confirmation email ?
I still haven't received the code or email I was supposed to get from you! I even sent you two emails about it and still haven't heard back. I'm really frustrated because you already took my money ? If you don't respond soon, I'm going to have to get my parents involved and have them call the bank to cancel the payment. I'm really disappointed and won't be using your services again!
Review with most votes
Useful Must try this
Service wise it's great to depend on Airport Parking company Hundred plus airport they are covering to facilitate passengers I personally appreciate your cooperative team for he... Read onBy: Scott