Meetup - Overall Rating based on 17 reviews
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Non-profit account billing issue
My non-profit group hadn't used Meetup in almost three years, but we recently got hit with surprise credit card charges for services we weren't even using. We've tried reaching out to Meetup through different officers, even the old president who first signed us up, but canceling has been a hassle. They keep giving us excuses and dragging their feet, making the whole process a pain. It's really frustrating to see them handle customer issues this way.
Account login issue
I'm so mad about what happened when I tried to log into my account. I swear my login details were right, but for some reason I couldn't get in. And it's not like I was using the account all the time, so I couldn't have forgotten my password. I tried to reset it, but it didn't work. I even tried making a new account, but had the same problem. Maybe other sites like it are better now.
Event notifications
It's so annoying that the customer service team can't even deal with a basic notification problem. I've been struggling for weeks to find out why I'm only getting certain event notifications and not others, even though I've checked all my settings. It's crazy that no one on their team can solve this. It's really frustrating that they don't bother to take care of these issues, making their customer service totally worthless.
Transaction Issues
I had a really bad experience with Meetup customer service. They charged me too much, said they'd give me a credit instead of a refund, and then just ignored all my questions. They were totally unprofessional and didn't seem to care about their customers at all.
Organizers too expensive!
Meetup is just way too pricey for organizers. I mean, they want over $200 bucks annually for a basic account - that's insane! And to top it off, I can't even find a way to get in touch with customer service to voice my complaints. And let me tell you, their customer service is seriously lacking. They seriously need to improve that aspect.
Subscription Troubles
I'm a Meetup customer and I ran into some problems trying to cancel my subscription. I kept emailing them to cancel, but they kept charging me. It was super annoying and inconvenient. I felt like they weren't listening to me and I was really unhappy with their service. Finally, after sending them 8 messages, I was able to get a refund. I'm glad they fixed the issue, but it shouldn't have been such a hassle in the first place. They really need to work on their communication and customer service.
Group organization and customer support
As a leader of a professional group on Meetup, I've come across a lot of challenges trying to organize events and get support from the company. It takes a lot of time and hard work to build a strong community, so it's frustrating when the platform doesn't give us the help we need. Meetup should focus on meeting the needs of its users and improving communication to resolve issues.
Event organizing platform
The event organizing platform is just not working right. It's showing the wrong days, not saving changes, and messages won't go through. I tried contacting customer service and did everything they said - reinstalled the apps, cleared cookies - but nothing's fixed. Both the organizer and regular app are so slow, it's making planning events a total headache. It's taking all the fun out of it.
Subscription experience
This service was a total nightmare. I got myself into a subscription that I couldn't figure out how to cancel for more than a year because I couldn't freakin' log in! I tried hitting them up through email a bunch of times, but no one ever got back to me. After a while, I realized they had my old email address, and once I sorted that out and finally canceled, they wouldn't even give me a refund, even though I hadn't used the service in a whole dang year! I gotta say, their lack of communication and total disregard for customer service really ticked me off.
Subscription for service
I signed up for this service and tried it out once, but then I wanted to cancel. However, even after I canceled, the company kept charging my account without asking me. I sent them a bunch of emails trying to sort it out, but never heard back from them. As a final try to get them to pay attention, I even wrote up a letter offering to help them out as a software engineer to make sure this didn't happen again. But it was a no-go, and I never got my money back or even a simple "whoops, sorry" from them.
Group creation experience
My experience trying to create a group on this platform was so annoying because of a technical problem with a promo code. I tried really hard but couldn't find a customer service number to help fix the issue. It's frustrating to not have easy access to customer service in this day and age. Not having a support team ready to help customers is just not okay and really messes up the whole user experience. Companies have got to make customer support a top priority to make sure people have a good time using their platform.
Charity event organizer struggles
I tried using Meetup to organize charity events, and man, I gotta say, it was a real pain in the neck. The Mailchimp sync hardly ever worked, and when it did, it was a total headache. Customer service was super slow and not really helpful, which just made everything even more frustrating. And don't even get me started on the calendar - it would often show the wrong days for events, even when they were set up correctly. It's a real shame because we really need a platform like Meetup, just one that's run more professionally. I wouldn't be surprised if Meetup goes belly up soon if they don't make some serious improvements.
Pro subscription
I just bought a pro subscription on this platform and I regret it already. Signing up was a breeze, but when I wanted to cancel, it was a whole different story. There were no clear instructions on how to cancel, I had to dig around for contact info and email them to request it. It's frustrating and misleading how hard they make it to cancel.
Event organization
I've been using this platform to plan events for about a year now, starting out on the south coast and then switching to a different city. The website really is a great place to post events for strangers, and they have good verification checks in place to tell real accounts from fake ones. In my experience, I haven't had any big problems, just some occasional 502/503/505 cookie errors that they should really fix.<br><br>There are definitely a lot of fake reviews on this platform from people who might be misusing it or trying to rip off members. Trustpilot needs to pay more attention to these reviews to make sure they're real and honest.
Membership website usability
The website just isn't cutting it, especially the search function. It's basically worthless. Now they want members to pay just to see profiles and interests, which really sucks. Maybe it's time for a new site to come along.
Subscription to a group
This was seriously the worst experience ever! Their customer service is a complete joke. Trying to cancel my subscription was an absolute nightmare. They made it incredibly difficult and kept charging me even after I tried to cancel multiple times. Stay far away from this, it's a total scam!
A Review of Meetup.
As a long-time user of Meetup, I can confidently say that it's been an excellent platform for connecting with like-minded individuals and finding new opportunities to learn and grow. Whether you're interested in finding a supportive community to join, or looking to expand your professional network, Meetup has a lot to offer.
One of the things I love about Meetup is the sheer variety of groups and events available. Whether you're interested in photography, cooking, technology, or anything else under the sun, you're bound to find a group of people who share your interests. The platform makes it easy to search for groups in your area, and you can even filter your search based on specific criteria to find the perfect match for you.
Another great thing about Meetup is the way it fosters community and connection. As a member of several Meetup groups, I've made some truly amazing connections and friendships over the years. Whether you're looking to make new friends, or simply meet like-minded people, Meetup provides a welcoming and supportive environment that encourages people to engage and connect.
Overall, I highly recommend Meetup to anyone looking to expand their horizons and connect with new people. Whether you're looking to learn new things, make new friends, or grow your professional network, Meetup has something for everyone.