Nebula Genomics - Overall Rating based on 21 reviews
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Genetic data purchase
I was really let down by the lack of interesting data on the site. Trying to download those 70 GB files was a nightmare since they kept crashing halfway through. The summary file I did manage to get was so useless, it was a total waste of time and money. I'd suggest skipping the hassle and going straight to a better provider like 23andme.
DNA test
This is the absolute worst! I ordered a DNA test and it’s been 6 months and I still haven’t gotten an answer. They haven't even responded to any of my messages. I wouldn’t even bother with them!
Genetic testing delays
I sent in my DNA to Nebula Genomics back in late August and now, as of February 8th, it's still stuck in the extraction phase even though it was already shown in the sequencing stage. I've reached out multiple times through tickets and emails, but there hasn't been any progress or results shared with me. It's been really frustrating because I can't seem to get anyone to help me address and fix this problem.
DNA test with detailed information and accurate results
I was really impressed with this DNA test - it gave me way more detailed info than the other ones I've done. Plus, the pricing is straightforward with no hidden fees, which is great. There were a couple of extra things I wished they had included in the results, but I get that nothing is really free. All in all, I was pleasantly surprised by how quick, thorough, and helpful they were!
DNA kit, customs issue
I ordered a DNA kit, but it ended up getting stuck in customs. Nebula Genomics told me they would send another one, but then they stopped replying to my messages. Don't forget to use PayPal when you pay and remember to file a claim within 180 days!
Genetic testing kit
I've had a really frustrating time with this genetic testing kit. The first DNA sample didn't work, and even after they sent me a new kit, the second try also failed. It's been more than 8 months, and I still haven't gotten the results for the third sample I sent in. The customer support team can't seem to give me any helpful info other than the usual stuff. Luckily, after a bit of back and forth, they did refund my money, but it took a whole week and a bunch of tries to get them to do it.
DNA mapping and lifetime membership
I was really disappointed with the DNA mapping and lifetime membership service I signed up for. I paid to have all of my DNA mapped and also joined the lifetime membership to get updates on my traits and health issues. They said I'd get the results in a few weeks, but I never got them. I tried to ask about what was going on with my DNA mapping, but they never got back to me. Every time I complained, they just gave me more vague promises about when I could expect the results, but they never came. It was really frustrating and I felt like I wasted my money on a service that never came through.
DNA Test Kit
It felt like it took forever for my DNA test kit to arrive, like seriously almost 3 weeks! When it finally came, it was in this huge box that's not very eco-friendly. And to top it off, they didn't even include a prepaid envelope for me to send my swab back with. Now they're telling me I have to pay for return postage? Not cool, man.
Genetic testing kit purchase delay
I bought a genetic testing kit from this company and was bummed out by how long it took to get my results. It took a whopping 5 months for them to process my test. During that time, I had to bug customer service multiple times to see what was going on. Turns out, there was a technical issue that made it seem like my test was stuck in 'processing' mode when it actually wasn't moving along at all. Pretty frustrating since I thought everything was running smoothly but it was actually seriously delayed.
DNA sequencing
I had a pretty good experience with the DNA sequencing service. I was pleasantly surprised by how detailed and accurate the information was. It was cool to see how my DNA matched up with health studies and to learn about my genetic history. I found out that my genes are part of a unique European group that goes all the way back to the first humans in Europe.
But, I was a little let down by how long it took to get my results. It would have been nice to know ahead of time if there were going to be delays.DNA testing, detailed report, lifetime subscription
I've always been curious about DNA testing, so when a friend recommended I try it out, I was totally on board. The process for collecting the sample was simple, and I got my results within the 10-week timeframe they promised. I was super impressed by how much info was in the report about my ancestry and health. Now I'm telling all my family to give it a go because the results are mind-blowing. And having a lifetime subscription is great, I get email alerts whenever there are new reports ready.
Health and behavioral results
The results I got for my health were so great! They told me all about my genes and how likely I am to get certain diseases. I found out I have a high risk for 15 different conditions, which is kind of scary but also good to know. A few of them run in my family, so now I know what to watch out for. Plus, the results get updated regularly with new research, which is awesome.
When it comes to ancestry, though, that part was a bit confusing for me. I couldn't really make sense of it, so I think if you're just interested in your family history, you might want to try a simpler test.
Overall, I think Nebula is super cool for health and behavior stuff. It's like having a secret peek into my body!Genetic testing for daughter's medical condition
The doctors had no idea what was going on with my daughter's health. They blamed it on her biological mom using drugs while she was pregnant. But we didn't give up, we pushed for a genetic test and finally got the answers we needed. Armed with this new info, we went back to the docs and had them do the DNA test again at their trusted lab. It confirmed everything. And now, thanks to that test, my daughter is finally getting the right treatment.
Genetic sequencing service
While I thought the genetic sequencing service was pretty cool, I ended up feeling let down because they didn't really break down the data for me in a way I could easily understand. It was interesting to see the results and I was hoping to learn some cool stuff from my genetic sequencing. But the whole thing fell short for me. The wait was too long, it cost a pretty penny, and they didn't give me a clear summary of what it all meant. Plus, they threw in some weird details like my income and when my first kid was born that didn't seem relevant. I wanted a better grasp of what makes me tick, but instead, I just got a jumbled mess of data that left me unsatisfied with the whole experience.
DNA testing services
My experience with this company has been amazing. The results from the DNA testing really opened my eyes and helped me better understand my health and possible risks. It not only confirmed some things I already thought, but also gave me steps to be proactive for my future health. I definitely suggest this service to anyone looking to manage their health better.
DNA testing kit
This company is such a joke! I did everything they asked, but my sample still got rejected. Then they had the nerve to say it was my fault for not spitting right. Seriously, how tough is it to spit in a tube? And let's not even talk about their customer service - it's like banging my head against a wall. And get this - some folks even got the wrong results! How do you mess up somebody's DNA like that? No way am I giving them my DNA after this mess.
International DNA test kit
I'm still waiting on my results, but I gotta shout out their customer support team. My kit had a tough time getting to me because of my country's strict policies, but this dude named Matt really went the extra mile to make sure I got it (even sent it multiple times for free). I'm seriously blown away.
Genetic testing report
I was a little nervous at first after seeing some bad reviews, but when I finally got my genetic testing results, I was actually really happy with them. It did take about four months to get the report, but I realized it was probably because I had to send my sample all the way back to the company from Italy. The report itself was super detailed and gave me some really interesting info about my genetics and possible health risks. In the end, I was happy with how accurate and thorough it was.
Genetic testing kit
I bought a genetic testing kit from this company not too long ago, and I've gotta say, I'm pretty let down by their customer service. I've been having issues with their system for a while now, and even after they said they fixed it, I'm still stuck in the same spot with no clue about what's going on with my test. I've tried reaching out to them multiple times for some answers, but I haven't heard a peep back. It's pretty annoying and honestly scary to be kept in the dark about something as big as genetic test results.
DNA testing purchase
I bought one of those DNA testing kits as a customer not too long ago, and I gotta say, I'm pretty bummed about how they've been handling things. It's been well over a year since I sent in my sample, and I still haven't heard anything about my results. I've sent several emails asking for updates, but I haven't gotten a single reply from the company. This whole situation has been really annoying and disappointing, to be honest.
Review with most votes
Exceptional Experience with Ne
As a client of Nebula Genomics, I can confidently say that my experience with the company has been nothing short of exceptional. From the moment I signed up for their services, ... Read onBy: Myrtice Kunze