Verisure - Overall Rating based on 26 reviews
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Alarm system issue
When I had some electrical work done at my house recently, I ran into a problem with my alarm system. Every time the power got cut during the work, my alarm system got messed up. I didn't think this would happen, but luckily, the company's team was fast to help me out. They knew what they were doing and gave me easy-to-follow steps to reset my system and make sure it was working right again.
Home security system installation
I recently got a home security system put in and my experience with the company was really great. When I asked for a quote, they responded super quickly which was impressive. They called me right away to set up a visit with a security consultant who knew their stuff and was really helpful the whole time. The consultant, Matt, explained everything in detail and made sure I knew how the system worked. The installation went smoothly and was done efficiently, and I was really impressed with the level of service I got. A follow-up call from Max the next day showed me that they really care about making their customers happy. Overall, I'm really happy with the service and I feel a lot safer in my home now.
Quick, efficient, and professional service
The tech showed up right on time and was super nice the whole time they were fixing stuff. Not only did they take care of the problem I called about, but they also looked at all my other stuff to make sure everything was good to go. I was really impressed with how careful and professional they were. It was a great experience overall.
Efficient response, friendly service
I had a little hiccup with my security system the other day, and I realized it was actually my fault. But the company was really quick to help me out and got everything sorted out. The team that came over was super nice and professional, they made sure my system was back to normal in a jiffy. I was really impressed with how well they took care of me and now I feel confident that my security is in good hands.
Quick fix
It was kind of a pain to get Verisure to send someone out to fix my system, but once they did, everything worked great. The engineer, Vasil 298200, was on time, nice, and he fixed the issue quickly. Thanks, Vasil, for your help!
Quick installation by the technician
Matt Rodgers, the technician, did a great job installing everything just the way I asked for. The cameras and zerovision were placed exactly where I wanted them, following my design perfectly. The installation was really neat, and I could start using the app immediately. Matt explained everything clearly and was more than willing to answer any questions I had. All in all, the service was top-notch.
Expensive but worth it
I bought this security system recently and even though it cost a bit, it's totally worth it. Whenever there's an issue, they answer the phone right away and send someone over quickly. This guy Gary came over and he was great, making sure everything was working perfectly!
Alarm and camera installation
The alarm and camera setup was a breeze. Dean, the guy who came to install them, did a great job. He was quick and made sure everything was done right. He walked us through how to use them both, explaining every little detail. The next day, Cheri from their customer service team gave us a call to check in and see if we were happy with everything. She even shared some useful tips on how to get the most out of the camera, which we really appreciated.
Recent purchase of security system
I wanted to share about the great experience I had with a technician recently. He was super helpful and friendly from the moment he showed up. He really took the time to explain everything to me and make sure I understood how the system worked. He not only fixed the problem I had that day, but he also helped with another issue that had been going on for a while. Thanks to his hard work, I now have a much better impression of the company.
Security system installation
After hearing good things from my neighbors about the security system, I decided to give the company a call to get it set up at my place. The whole process went really well and was super easy, thanks to the friendly rep who walked me through everything and set it up perfectly. It feels good to know that my home is now safe and secure with this reliable system in place.
Quick installation and great follow-up
I had this really awesome security system installed just a few days after I got a quote. They gave me the quote on Tuesday and had it installed by Friday! And then they even called me a few days later just to check in and see how things were going. I'm really pleased with how everything turned out.
Quick and Efficient Security System Setup
I was really happy with how fast and efficient the service was when I set up my security system. The guy, let's say his name was J, who came to my house really knew his stuff and took the time to explain everything to me. He was patient and professional the whole time. And then there was M, the lady who followed up with me from customer service. She was super helpful and made sure I had all my questions answered. I gotta say, I was really impressed with how well both J and M took care of me.
Home security alarm system installation
I was really impressed by the technician who installed my home security alarm system. He knew a lot about the products and services, and he even gave me a detailed tutorial on how to use everything. I really appreciated his patience and how he answered all my questions.<br><br> And then, the customer service rep who followed up with me was super helpful and really cared about making sure I was happy with everything. It shows that the company really puts the customer first.<br><br> Overall, I'm really happy with the service from this company and would definitely recommend them to anyone who needs a reliable home security system.
Fault report visit
I had a tech come by after I called about a problem with my system. He called before showing up and arrived on time. He was polite and knew exactly what the issue was. He fixed it quickly and ran extra tests to make sure everything was working well. I was really impressed with how professional he was and thankful for his help.
Window sensor reinstallation
I just had some new windows installed and had to remove the window sensors. So, I called up customer service for some help and they quickly scheduled an engineer to stop by. Tinashe Vambe ended up coming to my place and did a great job putting all the sensors back where they belong. He made sure to test everything properly and also took the time to answer some questions I had. I was really impressed by how professional and friendly he was the whole time. His ID is 251254.
Security system setup
I had a really good experience with the technicians who set up my security system. Kristian took his time to explain how the installation works and made sure I knew how to use the system. He was patient and answered all my questions. Sherry checked in after the installation to make sure everything was working and to show me how to use all the features of the system. Both techs were super nice and professional the whole time.
Easy and informative installation process
The whole thing with the salesman and installer James went really well and was stress-free. He knew his stuff and took the time to explain everything clearly. Cheri checked in later to make sure we were happy with the system. It was a great service overall.
Efficient home security system
I really like the home security system I got. Installing it was easy and the customer service folks were great at answering all my questions. The app is super easy to use and I feel so much safer now that it's set up in my home.
Alarm system installation
The alarm system installation was really well done, all thanks to the great engineer who took care of everything. Major Singh, with ID 297052, did an outstanding job testing and checking all the devices thoroughly. He was not only super professional and knowledgeable, but he also provided top-notch customer service. I felt really secure and confident knowing that my system was in the hands of a pro. Major Singh even took the time to explain how everything worked, making sure I understood all the features and functions. I truly appreciate his expertise and commitment to making sure my system was working perfectly. Thank you for sending such a skilled and professional engineer.
Quick security system installation
I'm really loving my new security system! The guy who set it up was so nice and really knew his stuff. He took the time to explain everything to me. And then, after he left, someone from the company called to check in and make sure I was satisfied. Now I feel really secure!
Review with most votes
Dog alarm incident
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