Verisure33 reviews
This score is based on 33 genuine reviews submitted via US-Reviews since 2023.
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Totally recommend it, I say that up front. First saw their system at a buddy's house and then tipped my sister. They're fast, polite, techs know their stuff. Alarm gear just works, almost never glitches; a couple tiny setup quirks but nothing major.
Neighbor sold me on it
I actually saw it at my neighbor's place one evening and, honest, I was skeptical — figured it’d be finicky or full of false alarms. My sister convinced me to try it. Setup was easier than I feared and now I leave stuff out around the house again (victory). Walking around with it armed is weirdly liberating. Not flawless — app sometimes lags — but overall it’s solid and gives real peace of mind.
Unexpectedly smooth
I wasn't expecting friendly banter during a 9am install, but there it was. I started using the setup that afternoon. The installers were efficient and clear. They explained things, explained them again until I felt comfortable. Delivery arrived on time. Customer service was reachable and helpful. Pleasantly surprised, relieved and calm.
Way better than I thought
totally worth it. I can check and arm the whole place from my phone, anytime — honestly that blew me away. The equipment feels solid and it wasn't overpriced. Install was quick, night cameras have no blind spots and the little siren actually makes a neighbor look. Vick, the rep, showed me everything, twice even. Not perfect, but really, really solid — ask for a demo.
Called ahead, fixed everything
Funny thing, I was pacing the house because our front door sensor kept beeping and I worried it was a bigger thing after a bad experience before. I booked an engineer to swap the battery and honestly I wasn't expecting much. He called before he arrived, which I appreciated. Umar showed up, polite and upbeat. He fixed the sensor fast and even looked at our Arlo doorbell when I mentioned it. No extra charge, no fuss. Delivery was prompt and the whole interaction turned me from skeptical to actually relieved. Really solid customer service.
Surprisingly solid
they prefer WhatsApp. Fine for them, annoying for me. Instead of saying one sentence, I end up in a long typed back-and-forth that takes forever. Still, that little hassle doesn't outweigh the peace of mind. Skeptical at first, now mostly happy and relieved — and I get better sleep.
Kitchen moment
I was standing in the hallway watching him test the panel and that’s when I relaxed — he talked me through the arming/disarming like it was part of my morning routine, not a lecture. Alex was polite, used shoe covers and gloves, took care with our floors, and fixed a sensor so the dog door didn't trigger false alarms. Clear explanations, tidy work, and now I actually use the alarm every night without thinking about it. Glad I called.
Alarm system issue
When I had some electrical work done at my house recently, I ran into a problem with my alarm system. Every time the power got cut during the work, my alarm system got messed up. I didn't think this would happen, but luckily, the company's team was fast to help me out. They knew what they were doing and gave me easy-to-follow steps to reset my system and make sure it was working right again.
Home security system installation
I recently got a home security system put in and my experience with the company was really great. When I asked for a quote, they responded super quickly which was impressive. They called me right away to set up a visit with a security consultant who knew their stuff and was really helpful the whole time. The consultant, Matt, explained everything in detail and made sure I knew how the system worked. The installation went smoothly and was done efficiently, and I was really impressed with the level of service I got. A follow-up call from Max the next day showed me that they really care about making their customers happy. Overall, I'm really happy with the service and I feel a lot safer in my home now.
Quick, efficient, and professional service
The tech showed up right on time and was super nice the whole time they were fixing stuff. Not only did they take care of the problem I called about, but they also looked at all my other stuff to make sure everything was good to go. I was really impressed with how careful and professional they were. It was a great experience overall.
Efficient response, friendly service
I had a little hiccup with my security system the other day, and I realized it was actually my fault. But the company was really quick to help me out and got everything sorted out. The team that came over was super nice and professional, they made sure my system was back to normal in a jiffy. I was really impressed with how well they took care of me and now I feel confident that my security is in good hands.
Quick fix
It was kind of a pain to get Verisure to send someone out to fix my system, but once they did, everything worked great. The engineer, Vasil 298200, was on time, nice, and he fixed the issue quickly. Thanks, Vasil, for your help!
Quick installation by the technician
Matt Rodgers, the technician, did a great job installing everything just the way I asked for. The cameras and zerovision were placed exactly where I wanted them, following my design perfectly. The installation was really neat, and I could start using the app immediately. Matt explained everything clearly and was more than willing to answer any questions I had. All in all, the service was top-notch.
Expensive but worth it
I bought this security system recently and even though it cost a bit, it's totally worth it. Whenever there's an issue, they answer the phone right away and send someone over quickly. This guy Gary came over and he was great, making sure everything was working perfectly!
Alarm and camera installation
The alarm and camera setup was a breeze. Dean, the guy who came to install them, did a great job. He was quick and made sure everything was done right. He walked us through how to use them both, explaining every little detail. The next day, Cheri from their customer service team gave us a call to check in and see if we were happy with everything. She even shared some useful tips on how to get the most out of the camera, which we really appreciated.
Recent purchase of security system
I wanted to share about the great experience I had with a technician recently. He was super helpful and friendly from the moment he showed up. He really took the time to explain everything to me and make sure I understood how the system worked. He not only fixed the problem I had that day, but he also helped with another issue that had been going on for a while. Thanks to his hard work, I now have a much better impression of the company.
Security system installation
After hearing good things from my neighbors about the security system, I decided to give the company a call to get it set up at my place. The whole process went really well and was super easy, thanks to the friendly rep who walked me through everything and set it up perfectly. It feels good to know that my home is now safe and secure with this reliable system in place.
Quick installation and great follow-up
I had this really awesome security system installed just a few days after I got a quote. They gave me the quote on Tuesday and had it installed by Friday! And then they even called me a few days later just to check in and see how things were going. I'm really pleased with how everything turned out.
Quick and Efficient Security System Setup
I was really happy with how fast and efficient the service was when I set up my security system. The guy, let's say his name was J, who came to my house really knew his stuff and took the time to explain everything to me. He was patient and professional the whole time. And then there was M, the lady who followed up with me from customer service. She was super helpful and made sure I had all my questions answered. I gotta say, I was really impressed with how well both J and M took care of me.
Home security alarm system installation
I was really impressed by the technician who installed my home security alarm system. He knew a lot about the products and services, and he even gave me a detailed tutorial on how to use everything. I really appreciated his patience and how he answered all my questions.<br><br> And then, the customer service rep who followed up with me was super helpful and really cared about making sure I was happy with everything. It shows that the company really puts the customer first.<br><br> Overall, I'm really happy with the service from this company and would definitely recommend them to anyone who needs a reliable home security system.
About Verisure
The number of activities is increasing every day. So everyone needs a security system to protect their homes, offices and other important places. If you want to protect your home from criminal activity, you should use a security system to monitor all activity in your home. Verisure is one of the companies that sell smart alarm systems. Verisure offers various alarm systems. But how do they work? What are their conditions? Does Verisure provide customer service? Read customer reviews on Verisure to learn more about the types of systems they offer.
What is Verisure?
Verisure Smart Alarm is one of the leading home alarm systems in the UK and across Europe. Verisure offers emergency services that you can install in your home or office. The number of criminal activities around the world and in Europe is increasing, so it is necessary to invest as much security as possible to prevent attacks or robberies in your home or office. This is where the Verisure security system comes in handy as their services can alert you and the security agency to anyone trying to break into your home when you are not at home or in the house, providing you with a high level of protection. The Verisure offers different systems. Verisure anti-theft alarm systems products are divided into two categories: home alarm systems and commercial alarm systems. Therefore, you can easily protect your home, your office, your factory, and/or your warehouse with their products, etc. The Verisure Commercial Alert System helps protect your business premises from thieves and even employees. Speech and visuals can also help you understand the situation in the office through the Verisure mobile app. You can also activate and deactivate smart alarm keys or specific doors to determine who can and cannot enter the business premises at a certain time. A fire alarm can alert you to a potential fire in your home or office when smoke is detected.
How to use the services of Verisure?
You can directly visit the Verisure website or contact them for an alert system. The Verisure sells different Alarm systems such as fire alarm systems, Verisure Commercial Alert System, Verisure anti-theft alarm, and some other systems. They all are available at different prices. You can select and buy the system of your choice. You can also use the Verisure app for web-based monitoring, which allows you to manage alarms and call for help when needed.
Verisure guarantees your monthly fee covers all costs, including repairs and replacement parts, so you don't have to worry about sudden changes. A 24-hour emergency center thawelln responds immediately to alarms triggered by Verisure products installed in your home or office. You can also get quotes from Verisure.
Customer Reviews: Share your opinions and feedback for Verisure
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Contact Information
Quorum Business Park, The Neon Building - Q10 Benton Ln
NE12 8BU Newcastle upon Tyne
United Kingdom
📧 customersupport@verisure.co.uk
Categories Verisure
Online Shop | Electronics | Services | Software Solutions
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Last update: October 2025
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Review with most votes
Dog alarm incident
While I was out to lunch with some family that was visiting, we totally forgot to turn off our house alarm with our dog still inside. So, when I got a call from a number I didn&... Read onBy: noble