Surfshark Reviews
The data of this company have been checked for accuracy and verified. It is safe to visit its official website. We are convinced that online transparency and security encourage all companies to verify themselves with us, so they know where one can shop trustworthily and safely.
Reviews (24)
No reviews yet!
Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.
Bypass problem solved
The guy who helped me out, Noah Davis, was great! He was able to fix my problem really fast. The chatbot was fine, but Noah was definitely more helpful. It would be cool if they could make the chatbot smarter in the future. But all in all, I'm satisfied with how everything turned out.
Refunded auto-renewed subscription
Tommy Ruell was really helpful, but unfortunately I found a better deal somewhere else so couldn't stick around as a customer. They did process my refund quickly though, so I had a pretty good overall customer service experience.
Subscription help
The person I talked to was really nice and helped me figure out how to set up my subscription. They were patient and made the whole process so much easier than I expected. I was struggling at first but they walked me through it and I felt a lot more confident afterwards. I'm really glad I asked for help!
One+ subscription, incogni plugin
I just signed up for a One+ subscription and I couldn't figure out how to find the incogni plugin. James Gonzalez really came through for me - he not only showed me where to find the plugin, but he also helped me with a problem I was having trying to use my bank's iPhone app while connected to Surfshark. His help was so valuable, and I really appreciate how quickly and effectively he assisted me.
Canceling automatic renewal payment and renewing with discount code
I gotta say, I just had the best time canceling my automatic renewal payment with the help of this agent. He was super quick to get back to me and he fixed my issue like that. And get this, not only did he help me cancel that automatic renewal, but he also walked me through renewing my subscription using a discount code I got. I gotta admit, the level of customer service I got was pretty darn impressive.
Review with most votes
Better options
Read on