One32 reviews
This score is based on 32 genuine reviews submitted via US-Reviews since 2019.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Wasn't expecting smooth sailing
Wasn't expecting smooth sailing, but here we are. Setup took maybe ten minutes, and the support actually replied fast — big plus since I've wasted hours waiting with other hosts. The dashboard is simple, I keep poking around and it's still fine. Feels trustworthy, knocks a little stress off my plate.
Still here, honestly
fast responses, quick fixes, stuff actually getting done. Once I had a support chat at like 11pm — customer service stayed with me and actually fixed it, which surprised me. I've had worse runs with other hosts who ghost you or make things worse, so this felt refreshingly human. Ordering was easy too, and delivery was on point every time. Will stick with them.
Surprisingly reliable, in a boring way
pleasantly surprised — this is solid hosting. Setup was fast, support actually answers, and the control panel is simple so I stop wasting time. After a few horror shows with other hosts, this feels calm, almost boring in a good way. Small hiccup once, but no drama, honestly relieved.
Finally got my control panel back
I was stuck and annoyed, trying to open the control panel for work and paying bills. Neah quietly took over and walked me through each click at my pace. She was patient — not rushed — and gave step‑by‑step notes I still use. The surprise was how simple the fix was once explained. It calmed me down during a hectic day and I actually feel more confident now and less stressed.
Finally got it
I was mid-panic when I called - computers and I are not friends - and Neah calmly walked me through every click at my snail's pace. She cracked a tiny joke, told me what to do step-by-step, and for the first time during this mess I actually relaxed. Not flawless - took a little back-and-forth - but that moment I had control again made me genuinely grateful. Way better than past tech support.
Kept me around
I actually stumbled on them through a friend's blog about small business tools, and after nearly a decade I'm still sticking around. Ordering has always been straightforward, but what kept me here is the way they handle delivery — usually on time, and tracking actually useful — and their support team. They've helped me through silly beginner questions and a real panic once; staff were patient and fixed things fast, which made me feel relieved. I've told a few fellow freelancers about them, and will keep pointing people their way. Reasonably priced too.
So my domain straight-up vanished
Right as I was updating our homepage, the domain vanished and my inbox went from curious clients to "where's the site?" I use this hosting for invoices, portfolio links, and daily uptime—so it felt like my desk lamp got unplugged. Their site gave zero clues, no phone number, the chat lagged, and I spent days refreshing like a maniac. Oddly, one chat rep actually dug in and returned the domain sooner than the two-month wait they mentioned — that surprised me. Still, stressful and I wouldn't risk it again.
Domain Regrets
you can only change nameservers via a PDF form and support basically admitted those forms are easy to fake, so someone could theoretically take control of your domain. It messed with my email and site availability for days, which was a pain. Other registrars I've used never did this, so yeah, be careful.
Mostly happy, one hiccup
easy dashboard, fast uptime, and the chat replies are usually helpful, just a bit slow sometimes. Price was fair for what we got, and I actually liked the simple onboarding. Irritating delay with the domain though, that stressed me out a bit, but the rest has been pretty good.
Nameserver drama
I first heard about one of these registrars from a coworker who said it was "cheap and simple," so I transferred my domain to give it a shot. At first it seemed fine, then poof — my actual site disappeared when they swapped nameservers and their marketing splash took over (awkward). Next they asked me to upload my ID in a PDF, wait for some approval, then undo the nameserver change and submit again — also by PDF. It felt like doing paperwork at the DMV, but worse, because this is your domain. I asked how secure those PDF forms are and was told they’re easy to fake, which made me pretty nervous. Other registrars don’t handle things this way; seemed unnecessary and fragile.
Domain transfer process
Dealing with this company during the domain transfer has been a total nightmare. I got caught up in a buy-out and my domains got moved to them, and let me tell you, it's been one big mess. The level of incompetence and lack of customer support I've encountered is off the charts. Not only did they make it super difficult for me to transfer my domains out, but they also asked for a ton of personal info and made me jump through hoops just to access my own stuff. The support team didn't help much and sometimes gave me wrong info, dragging out the whole process. It seriously felt like they were holding my domains hostage. I wouldn't wish this experience on my worst enemy.
Excellent customer service
I really can't say enough good things about this company, especially when it comes to their customer service. It's just so nice to actually talk to a human when you have questions or problems. They really go the extra mile to make you feel important and not just another number. The employees really know their stuff and are always willing to help out in any way they can. I've never had a bad experience with them, their service is top-notch.
Domain registration nightmare
I can't believe how terrible my experience has been with this domain registrar. I've been waiting for over 16 hours for my domain registration to go through, and every time I contact their support, they give me some lame excuse about the admin team manually processing orders. Like, really? It's 2022, things should be happening instantly, not dragging on like this. I've never seen such a lack of competence and efficiency. Do yourself a favor and steer clear of this company from hell.
Website hosting services
We've been with this company for over ten years for our website hosting, and the main reason we stick with them is their amazing customer service. They have always been there for us, going the extra mile to help us with any problems or questions we have. Their commitment to their customers is really impressive, and we're grateful for all the support they've given us over the years.
I bought a cool gadget
OMG, the support guy, Gabe, was seriously amazing! He was totally committed to helping me out with my issue. Even when we got disconnected on chat, he didn't quit. He reached out through email and made sure everything was sorted. It was like magic!
Email service support
I forgot the login for my email, so I had to reach out to customer service for some help. The response was really quick, and they assisted me without any trouble. Their security measures also made me feel secure, and my problem was fixed in just a short amount of time.
Excellent services and customer support
I just bought services from One and I have to say, I was really impressed with the customer support I got. The agents were super friendly and really knew their stuff. They took care of any issues I had quickly and easily. Overall, it was a smooth and stress-free experience. I would definitely suggest their services to anyone in need of great customer support.
Order of a product
I ordered a product recently and had some issues that needed customer support help. But man, their customer support was a total letdown. It was like talking to a brick wall - they didn't respond, weren't helpful, and didn't seem to care about fixing my problems. It's not cool to ignore customer needs, especially when I've been a loyal customer for years. The customer support app they use is also a pain to figure out and just adds to the frustration. It's clear they don't care about making customers happy, which is really disappointing.
Domain name purchase
I had to wait a long time to activate my domain, which was really annoying. When I ordered it, I never got the confirmation code through text, so I just went ahead and activated it without it. This led to a delay of about 2 days before I could finally get into the portal for my control panel. It really slowed things down and it was really frustrating.
Website hosting and domain purchase
I just bought a website hosting and domain from this company, and I gotta say I'm really impressed. The website design editor is super easy to use and the support team is always there for you with online chat if you run into any problems. They're great at communicating and make sure any issues are taken care of quickly. I definitely recommend their services to anyone wanting to build a website.
About One
One.com is a web hosting platform founded in 2002 by Jacob Jensen in Denmark. They have over 1.5 million customers across 149 countries and offer a variety of services including domain registration, email hosting, website building, WordPress hosting, online shops, web hosting, security, marketing, and office 365. With over 400 employees and a solid financial standing, one.com is a reliable choice for those looking to establish an online presence.
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Last update: October 2025
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Review with most votes
Too amazing
i never though switching to one com can help my site so much they have some serious features which help me to get my site much much faster and active Read onBy: Liam Price