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International plan
I gotta tell ya, I was really let down by the service I got from this company. They charged me for roaming while I had my phone in flight mode at a party. Overcharging me by more than $600 is just not cool. Sure, they said sorry and refunded me $79, but that doesn't even come close to making up for their $521 blunder. I hold them to a higher standard and it's obvious they have some big problems they need to fix.
New phone purchase
The customer service I got at the store was amazing. The person helping me was super friendly, knew their stuff, and took their time answering all my questions and worries. I usually hate going into stores because of bad past experiences, but this time was way better. The person helping me had such a great attitude and really made my visit pleasant.
Verizon: Reliable but Overpriced
As a Verizon customer, I have mixed feelings about the company. On one hand, their network coverage is generally reliable and I haven't had many issues with dropped calls or spotty internet. However, their customer service leaves something to be desired. I've had to call in multiple times for various issues, and each time I feel like I'm being transferred around or put on hold for an excessive amount of time. The representatives I've spoken to have also not always been particularly helpful or knowledgeable.
In terms of pricing, I feel like I'm paying a premium for the reliability of their network. I do appreciate that they offer a variety of plans to choose from, but I often find myself questioning if I'm getting the best deal.
One thing that I found particularly frustrating was their policy on international roaming. I travel frequently and I was shocked to learn that they charge exorbitant fees for using your phone abroad. Even turning off data and using wifi only, the charges are really high.
I also have some complaints about their website and app. It can be difficult to navigate and find the information I'm looking for. And, the my verizon app does not always show the accurate usage of data.
Overall, I would say that I am satisfied with the network coverage and reliability that I get from Verizon, but their customer service and pricing leave something to be desired.
About Verizon
Technology has continued to influence how things are being done both individually and in the business world. Digital transformation has simplified communication, transfer of information and numerous processes have been automated.Access to the internet and the use of technology has been made easier by companies like Verizon that are offering such services. But do they have a good track record? We suggest you read honest customer reviews of Verizon here to get satisfactory answers to your questions.
About Verizon
Verizon maintains to be amongst the leading American companies that offer communication, technology, information as well as entertainment products and services. They provide various technological solutions and resources for individuals, small businesses, and large enterprises. Verizon provides different plans from which individuals and businesses can select from.
Products and services offered by Verizon
Verizon is into the provision of products and services for communication and technology. The company offers data, video, and voice services. Some of their services include webinars, 5G, security and protection, internet, TV, and network services. Devices such as smartphones and basic phone brands like Google, Samsung, and Apple are available at Verizon. Their plans include business unlimited plans, international plans, flexible business plans, and machine to machine plans.
Compliments, complaints, and tips for Verizon
If you have bought any of their products or subscribe to their plan, you are in the right position to drop your feedback for others to learn from it. Did you get the best experience of your investment after giving them a try? We await your feedback.
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Categories Verizon
Telecom | All-in-1 packages | Mobile, Cell & Telephone | TV & Movies | Internet & Hosting
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Seite online seit: December 30, 2020
Letzte aktualisierung: November 29, 2024
Review with most votes
Verizon: Reliable but Overpric
As a Verizon customer, I have mixed feelings about the company. On one hand, their network coverage is generally reliable and I haven't had many issues with dropped calls or spo... Read onBy: Diamond Jones