Vacations can be booked at many hotels. There are, in fact, so many vacation providers and hotel providers that it might be hard to figure out which one of the best choice. One of the companies that you can go to is Amstar DMC. But what can you expect from their hotels? Where will their hotels be located? What kind of tours and activities does this vacation provider offer? How will their car rental work? Will it be easy to book a tour, hotel or rental car via their website? And what kind of customer service can you expect from Amstar DMC is things do not go according to your plan? Read customer reviews to get a better view of Amstar DMC. These reviews and the opinions, experiences, comments, remarks and ratings they contain can help you decide if Amstar DMC is the kind of company that you would like to book a vacation at or not.
About Amstar DMC
Amstar DMC is a company that offers vacations and day outings. The company is a division of the Apple Leisure Group. They have over 25 years of experience in the tourism business. They have a sister company called Worldstar. They operate in Mexico, Dominican Republic, Jamaica, Unites States and Costa Rice. Their destinations include Trelawny, Oahu, San Jose, Cozumel, Los Cabos, Maui, Puerto Plata, Santiago, Lucea, Guanacaste, Kauai, Acapulco, Ixtapa, Hawaii Island, Samana, Punta Cana, Runaway Bay, Huatulco, Santa Domingo, San Jose, Riviera Maya, Uvero Alto, Ochos Rios, Puerto Vallarta and other places. Their range of tours and activities contain the Rocks of Ages show, a full day at the Isla Mujeres, Tulu, Express private, marinarium, Chichen Itza etc. They offer travels and tours for groups as well as for individuals. So you can join their trips on your own, but you can also go with a whole group of friends or a large family. They also operate airport transfers and car rental so you will not get stuck in one location. They will make sure you have the opportunity to move about.
Amstar's speedboat jungle tour.
Services of Amstar DMC
You can book one of their trips or rental cars via their website. Just select your destination, airport, hotel drop off, the kind of ticket you want (round trip or one way), the arrival date, the departure date and the number of adults, children and infants will be traveling. Amstar DMC also has a customer service department ready to assist you whenever you need some help.
Complaints, Compliments and Tips for Amstar DMC
Have you ever arranged a trip or vacation via Amstar DMC before? Then we would like to hear what you think about this vacation provider. How difficult was it to arrange your trip via their website? What did you think of their rental cars, airport transfers and activities? Did the tour show you everything you wanted to see? And what is your opinion on Amstar DMC customer service department? Write a review and tell us everything you are willing to share about Amstar DMC.
Will you like a tour arranged by Amstart DMC? Read customer reviews about their activities, tours, hotels, car rental, airport transports and more.
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transportion to and from Secrets, Huatulco Airport
I had booked AMstarDMC for our transfer service, unfortunately, we had to cancel our trip because of Covid-19. Secrets reimbursed us immediately. However the transfer part was a total different story. The refund was to come within 5 or 10 days. No refund. I waited 2 weeks and was told it was processed and is out of their hands. I asked for back up to see where it went. No reply and no refund. Needless to say, I will not be hiring them for our next trip and definitely not recommend their company to anyone.
I February 2020 we had a wonderful vacation at Now Sapphire-Cancun. However, upon our departure, we had a pair of headphones stolen from one of our bags. We had personally carried our bags from our room to Resort curbside. They were loaded by Amstar shuttle service. As shuttle pulled away from dropping us off at the airport and we picked our bags up from the sidewalk, we noticed a duffle bag seemed less full. Upon looking into the bag, it was discovered that a pair of headphones were missing. A shirt had been placed over them in the bag. The shirt remained. No headphones. I tried every avenue to report the incident but was met with doubt at every corner. First, we were told that the “airport representatives (did) not receive these comments at (our) arrival at the airport.” We explained that there were no reps to report it to at the airport at our departure and reported it upon our arrival home. Therefore, “(they) could not obtain authorization for compensation in this case”. Then it was, “As far as the alleged stolen item is concerned, the company does not accept responsibility for items left or lost that could have possibly gotten lost prior to boarding the transportation.” They were not left (except with Amstar transport) or lost prior to boarding. I pursued on without any success. This vacation was with a family of 5 for a price upwards of $10,000 USD. I certainly was not seeking a $180 reimbursement for this stolen item as to help pay for a tiny fraction of our cost! It is the principle! They are unwilling to take any responsibility. I am VERY DISAPPOINTED!!!!