Bookaway - Overall Rating based on 29 reviews
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Medium customer support experience
When I reached out to customer support for help, I appreciated their helpfulness and quick responses. However, I was somewhat frustrated by the fact that different representatives kept assisting me and the effort put into solving my issue seemed minimal. I would have liked more direct help instead of having to figure it out on my own. After going back and forth for a while, the problem was finally resolved. In the end, I would say my overall experience was just okay this time.
Terrible service
Man, that service was just awful! I made a reservation, but then couldn't get a hold of anyone. The website was all confusing and didn't even have the info I needed. So, we're just chilling there waiting for our ride that never showed up. Bookaway really let me down, what a waste of money. I suggest steering clear of them no matter what. It would've been way better and cheaper to just arrange the transportation when we got there.
Easy and Professional Booking
If you're sick of dealing with slow and unresponsive companies, then you should definitely check out this booking service. Working with them was a breeze, and I was really impressed by how professional and efficient they were. You won't have to wait around for responses - they get back to you right away!
Bus transfer service review
I took a bus transfer service to the airport recently and it was so good. The bus picked me up on time from my hotel and took me straight to the airport. They made stops so we could take a bathroom break which was nice. The driver changed halfway through but both of them were really good - safe and friendly. I thought it was a great deal and I'm grateful for how well it went.
Ferry ticket purchase
I was really happy with how easy it was to book our ferry tickets through Bookaway. They gave us all the info we needed and made sure we got our tickets without any problems. It was a relief to know everything was sorted and we didn't have to worry about anything going wrong. I'll definitely use their services again next time.
Cruise tickets saved me
Don't bother with other travel agencies, Bookaway is the way to go. I learned the hard way by buying tickets from a different agency that totally let me down. I was stuck at the port with no ride to where I needed to be. Luckily, I came across Bookaway and they came through for me. Their service was top-notch, dependable, and they actually came through on their promises. I'm super thankful for their help and I will definitely be using Bookaway for all my travel plans from now on.
Train journey through the Nile valley
My recent train ride through the Nile valley was amazing. I hopped on the day train from Giza to Luxor at Ramses station in Cairo, and it was a breeze. The train was right on time and got us to our destination just a tad late, which was totally fine. The staff and police officers were super nice and helpful the whole way.
Transfer Monteverde-Manuel Antonio
I took this service to get from Monteverde to Manuel Antonio and I gotta say, it was so smooth. The shuttle came right on time, it was super comfy, and not overly crowded. Overall, I had a really great experience and I would definitely use it again for any transfers in Costa Rica.
Easy booking process, affordable transport options
Booking with this service was super easy from beginning to end. I found some really affordable transportation options for my trip without any trouble, and booking was a total breeze. When I was in Mexico, I loved how quickly and easily we could communicate through WhatsApp. The service included everything from ferry to shuttle tickets, and they even stopped for a bathroom break. I will definitely use this service again for my future travels overseas.
Review with most votes
Transfer Monteverde-Manuel Ant
I took this service to get from Monteverde to Manuel Antonio and I gotta say, it was so smooth. The shuttle came right on time, it was super comfy, and not overly crowded. Overa... Read onBy: Danny Fahey