Car rental - scam July 24, 2023

We rented a car in Turkey through Enjoy Travel only to find out they had canceled the arrangement without any notification. This left us high and dry in a foreign country. According to Enjoy Travel, when I sent an email confirming my flight time had not changed and to seek directions on how to pick up the car, they took this as a change and proceeded to cancel things. They said they sent an email but I have no such email. Interestingly they kept my initial deposit even after canceling and would not refund. I've had to get my credit card provider to refund. It's an absolute disgrace the way they operate. It's an all too familiar story when you look on the web. They take your deposit and cancel if you send an email of any sort (as they will automatically take as a change even if you say hello!).