Hostelworld - Overall Rating based on 25 reviews
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Booking trouble, charged without confirmation
I tried to book a hostel for 4 nights using the mobile app, but the reservation didn't show up in my account. Despite this, they still charged me. I wanted to cancel to avoid problems when I got there, but the cancellation wouldn't go through. The customer service advice was no help and just made me frustrated. When I called Hostelworld, the voicemail said they weren't available because of Covid, which seemed like a bad excuse. I'm done with this company after this experience.
Booking experience
The booking process went pretty smoothly, but I ran into a big problem with the hostel I stayed at. In the fine print, it said guests couldn't access their rooms from 11 AM to 4 PM, which wasn't mentioned before I booked. It was really annoying, especially considering how much I paid for my stay in Paris during the Olympics.
My stay in a nutshell
I recently stayed at this place and it was amazing! The location was spot on, close to everything I needed in the city. The staff was so friendly and helpful, especially Mihael who really went out of his way to help me during my stay. I definitely recommend this place to anyone visiting this city; you won't regret it!
Clean and quiet hostel with comfortable beds and great atmosphere
I stayed at this hostel recently and I gotta say, I was pleasantly surprised by how clean and quiet the room was. Unlike some other hostels nearby, I actually got some decent shut-eye without any noise bothering me. The bed was a tad small for me, being pretty tall, but all in all, everything was well-kept. The vibe at the bar was awesome, with super friendly and helpful staff. The live music really topped off my stay and made it even more enjoyable.
hostel booking
The best hostel booking platform period.
I love backpacking and Hostelworld has helped me save a lot during my travels. First of all, booking on their online platform is fast and efficient. They have many options to choose from, no matter the country I'm traveling to. The available hostels are super clean, with friendly staff who make you feel right at home. So, far I've been to twenty countries and booked for hostels using Hostelworld - no complaints. Hostelworld customer service is transparent, readily available, always a pleasure to deal with. I'll continue using Hostelworld for all my hostel bookings. Highly recommend Hostelworld to solo travelers.
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hostel booking
The best hostel booking platform period. I love backpacking and Hostelworld has helped me save a lot during my travels. First of all, booking on their online platform is fast a... Read onBy: Smith Rowe