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Booking trouble, charged without confirmation
I tried to book a hostel for 4 nights using the mobile app, but the reservation didn't show up in my account. Despite this, they still charged me. I wanted to cancel to avoid problems when I got there, but the cancellation wouldn't go through. The customer service advice was no help and just made me frustrated. When I called Hostelworld, the voicemail said they weren't available because of Covid, which seemed like a bad excuse. I'm done with this company after this experience.
Booking experience
The booking process went pretty smoothly, but I ran into a big problem with the hostel I stayed at. In the fine print, it said guests couldn't access their rooms from 11 AM to 4 PM, which wasn't mentioned before I booked. It was really annoying, especially considering how much I paid for my stay in Paris during the Olympics.
My stay in a nutshell
I recently stayed at this place and it was amazing! The location was spot on, close to everything I needed in the city. The staff was so friendly and helpful, especially Mihael who really went out of his way to help me during my stay. I definitely recommend this place to anyone visiting this city; you won't regret it!
Clean and quiet hostel with comfortable beds and great atmosphere
I stayed at this hostel recently and I gotta say, I was pleasantly surprised by how clean and quiet the room was. Unlike some other hostels nearby, I actually got some decent shut-eye without any noise bothering me. The bed was a tad small for me, being pretty tall, but all in all, everything was well-kept. The vibe at the bar was awesome, with super friendly and helpful staff. The live music really topped off my stay and made it even more enjoyable.
hostel booking
The best hostel booking platform period.
I love backpacking and Hostelworld has helped me save a lot during my travels. First of all, booking on their online platform is fast and efficient. They have many options to choose from, no matter the country I'm traveling to. The available hostels are super clean, with friendly staff who make you feel right at home. So, far I've been to twenty countries and booked for hostels using Hostelworld - no complaints. Hostelworld customer service is transparent, readily available, always a pleasure to deal with. I'll continue using Hostelworld for all my hostel bookings. Highly recommend Hostelworld to solo travelers.
About Hostelworld
Hostelworld
A hostel is defined as a short term low cost shared sociable lodging in which visitors rent a bed. It is typically a dormitory containing a bunk bed, where lounge, and sometimes the kitchen is shared. Rooms vary from single to mixed-sex and have either private or shared bathrooms. While at times, private rooms are also available, to be considered as a hostel, the property must provide dormitories. Typically Hotels are popularly used by cycle tourists, backpackers, and gap year travelers.
About Hostelworld
Hostelworld is a worldwide hostel platform that focuses on online booking. It specializes in the hostel market, offering solutions that are tailored to meet the needs of hostel travelers. The company has been in the hostel market since 1999. IT has its headquarters in Dublin. However, it has offices globally, from Shanghai, London, Porto, and Sydney, among other places.
Products and services of Hostelworld
Hostelworld has a mobile and desktop app with search functionality that enables it to connect independent and young travelers with more than 17,000 hostels properties in over 180 countries. This allows the clients to book the right hostel they would want. More than 13 million client reviews guide their choice. Through the 20 years that the platform has been in operation, it has built industry expertise by building strong partnerships with global hostels and also a valuable worldwide customer base.
Compliments, complaints, and tips for Hostelworld
Hostelworld is the only Online Travel Agent (OTA), that's devoted to hostels. The platform's mission is to continue offering inspiration to travelers to see and tour the world, get to make new networks, and have extraordinary stories to tell when they get back to their home.With its 20 year experience, it has continually worked on the feedback it receives from clients to ensure it offers quality services. If you have used their products, leave a review on US-Reviews.
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Contact Information
Categories Hostelworld
Vacations | Youth vacations | Hotels & Cottages
Page Statistics
Seite online seit: March 28, 2020
Letzte aktualisierung: November 29, 2024
Review with most votes
hostel booking
The best hostel booking platform period. I love backpacking and Hostelworld has helped me save a lot during my travels. First of all, booking on their online platform is fast a... Read onBy: Smith Rowe