Hotelopia Reviews
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Booked hotel room
I recently booked a hotel room through this website and at first, I was a bit worried because I saw some bad reviews. But turns out, Hotelopia is legit and not a scam. It did take a few days for my booking to get all set, but the hotel in New York told me they got it in their system. I think the delay might be because they're getting a ton of calls with everything going on in the world. I was stressed when I didn't get a confirmation right away, especially after seeing the negative stuff on this site. But hey, it's all good now. Just remember their offices are in England, so calling during business hours is key to get a quick response. So don't stress out like I did, everything will work out. Hope this helps someone else who might be feeling the same way.
Hotel booking in Brazil
I was a little unsure at first because of the reviews, but with a tempting offer, I decided to give it a shot. I booked for two people, but when I called the hotel three days later to confirm, they said it was only for one person. Worried, I contacted customer service and explained the situation. The person I spoke with was really nice and after a short pause, she said she had talked to the reservation department of the hotel in Brazil and fixed my booking. Just to be sure, I called the hotel in Brazil and thankfully, there were indeed two people in the system, confirming they were aware of the issue. I was pleasantly surprised by the service, and thankfully, our stay went smoothly without any more problems.
Quick and easy hotel booking
I recently booked a hotel through Hotelopia and it was a breeze. We were able to check-in smoothly but unfortunately had to leave early because of an emergency, so we missed out on staying the night and having breakfast at the hotel. The hotel and Hotelopia collaborated to give us a full refund, which was awesome. It did take about 8 days to see the money back in our account, but we were satisfied with the resolution. Big thank you and a thumbs up to them for handling everything in English as well.
Family summer trip to Malta
I found it super easy to book hotels in Malta. There were tons of options and the rates were pretty competitive. I ended up booking three different hotels in various locations, all recommendations from the booking platform. The whole process was quick and painless, and there were so many different room and board types to choose from. And let me tell you, the hotels looked just as stunning in person as they did in the pictures. I definitely recommend using this platform for your next trip!
Payment issues
I recently had a bad experience trying to pay on this website. It was confusing to figure out how to actually make a payment because the option to use different cards wasn't working right. After trying to pay, I wasn't even sure if my account got charged or not. Not knowing what was going on made me feel uncomfortable, and I don't think I'll use this site again to book anything.
Reservation issue
I made a reservation for July 1st through July 8th, but when I called the hotel, they told me they didn't have any record of my booking. What's going on here? I also tried reaching out via email, but I haven't received any response at all. Could someone please assist me with this issue?
amazing services
Hotelopia is seriously good in services they know what they are doing and for whom. There is no damn confusion or any rush, they do best
Booking Issue
I had a terrible experience with Hotelopia. I got to the hotel, and they said they had no record of my booking. I called customer service, and they said I could still check in, but they’d give me a different room. They also mentioned I could go back home, but they couldn’t find me another place to stay. I reluctantly took the different room and was told to email the main office for compensation later. I never heard back from them, despite reaching out several times.
When I called customer service again, they gave me an email address for another company, Bedsonline, and told me to send my booking info there. It felt sketchy, so I decided not to do it. All in all, my whole experience with Hotelopia was super frustrating and really let me down.Frustrating hotel booking
Man, we made a hotel reservation on this website and when we finally arrived after a crazy long flight, they had no idea about it! Can you believe that? We ended up wasting a whole day arguing with them and had to fork out money for another hotel night. And then they had the audacity to tell us we needed to make a new reservation ourselves for the entire stay. It was such a hassle! And don't even get me started on the refund process - it took ages! We only got our money back after threatening them with legal action. To save yourself from all that headache, just steer clear of booking through them, seriously. I'm never using this site again!
Accommodation booking issue
We got to our hotel in Miami around 3 am last night. We had reserved and paid for a room for one night using a booking website. The hotel didn't get the payment from the website, so we ended up paying for the room ourselves. I reached out to the booking website to ask for a refund. Hopefully, we'll get the money back soon.
Cancelled booking due to personal reasons
I had to cancel my booking three days ahead of time because of some personal stuff. The response I got when I asked for a break was really cold and not helpful at all. They said no to dropping the fees because of their no-refund rule. I think it's pretty crazy that they couldn't be more understanding and flexible.
Hotel booking
I just booked a hotel on this website and man, was I let down by the service. My arrival date got switched around in their system without anyone giving me a heads up. I didn't even realize until I got the confirmation email. And to make matters worse, I couldn't even cancel the booking since they already charged me. Not a good experience. Be careful if you decide to use this website for booking hotels.
My experience at this hotel
This place was absolutely awful! The hotel info was completely off and the customer service was just terrible. I wouldn't ever use this platform to book a vacation again. It's so unprofessional!
Hotel booking mishap
So, I booked this hotel online for my trip to Gran Canaria, right? But when I got there, turns out they messed up and double-booked my room. They told me I had to go to another hotel four miles away and come back the next day. It was a huge pain, especially since I planned this trip five months ago. I had to call customer service and go through some back and forth, but they eventually sorted it out.
Booked single room, got a bed in an 8-person dorm. Support hung up on me. Total rip-off, never book here!
I reserved a single room online, ya know? But when I arrived, they stuck me in a dorm room with 7 other people! I called customer service, but they just straight-up hung up on me! Total rip-off, man. I am never going back there again!
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amazing services
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